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(IT) Information Technology

Computer User Support Specialists

Provide technical assistance to computer users.

A Day In The Life

(IT) Information Technology Industry

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Salary Breakdown

Computer User Support Specialists

Average

$49,670

ANNUAL

$23.88

HOURLY

Entry Level

$35,960

ANNUAL

$17.29

HOURLY

Mid Level

$47,660

ANNUAL

$22.92

HOURLY

Expert Level

$59,360

ANNUAL

$28.54

HOURLY


Current Available & Projected Jobs

Computer User Support Specialists

140

Current Available Jobs

18,560

Projected job openings through 2024


Sample Career Roadmap

Computer User Support Specialists

Job Titles

Entry Level

JOB TITLE

Computer Support Person

Mid Level

JOB TITLE

Entry-level Support Person

Expert Level

JOB TITLE

Intermediate Support Person

Degree Recommendations



 Maricopa Community Colleges




Top Expected Tasks

Computer User Support Specialists


Knowledge, Skills & Abilities

Computer User Support Specialists

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Computers and Electronics

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

English Language

KNOWLEDGE

Telecommunications

KNOWLEDGE

Engineering and Technology

SKILL

Reading Comprehension

SKILL

Active Listening

SKILL

Speaking

SKILL

Critical Thinking

SKILL

Complex Problem Solving

ABILITY

Oral Comprehension

ABILITY

Written Comprehension

ABILITY

Oral Expression

ABILITY

Near Vision

ABILITY

Information Ordering


Job Opportunities

Computer User Support Specialists

  • Help Desk Analyst
    Robert Half Technology    Phoenix, AZ 85067
     Posted about 6 hours    

    Description

    Robert Half Technology is looking for a Help Desk Analyst to support local and field users in a growing company. To be successful in this role, you should be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Because this role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization.

    What you get to do every single day

    · Respond and follow up on technical help tickets submitted via phone, email, and walk-ups

    · Provide IT support for Windows, Microsoft Office, and a variety of other applications used internally

    · Independently investigate and implement solutions to technical issues

    · Identify recurring technical issues and propose solutions to address the root of the problems

    What you bring to the role

    · Experience installing and configuring Windows OS, networked and local printers, and business applications

    · Windows 7/10 administration and bug fixing in an Active Directory environment

    · Excellent problem solving skills in Microsoft Office applications

    · Basic TCP/IP networking concepts

    · Audio/Visual setup and support

    · Experience with IT support ticketing systems

    If you or anyone you know is interested, please apply!

    Requirements

    Robert Half Technology is looking for a Help Desk Analyst to support local and field users in a growing company. To be successful in this role, you should be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Because this role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization.

    What you get to do every single day

    · Respond and follow up on technical help tickets submitted via phone, email, and walk-ups

    · Provide IT support for Windows, Microsoft Office, and a variety of other applications used internally

    · Independently investigate and implement solutions to technical issues

    · Identify recurring technical issues and propose solutions to address the root of the problems

    What you bring to the role

    · Experience installing and configuring Windows OS, networked and local printers, and business applications

    · Windows 7/10 administration and bug fixing in an Active Directory environment

    · Excellent problem solving skills in Microsoft Office applications

    · Basic TCP/IP networking concepts

    · Audio/Visual setup and support

    · Experience with IT support ticketing systems

    If you or anyone you know is interested, please apply!

    Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

    Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

    When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

    Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

    © 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

    **Salary:** $18.00 - $25.00 / Hourly

    **Location:** Phoenix, AZ

    **Date Posted:** February 17, 2021

    **Employment Type:** Temporary

    **Job Reference:** 00210-9502857182

    **Staffing Area:** Technology u0026 IT


    Employment Type

    Full Time

  • Sr Systems Engineer
    Republic Services    Scottsdale, AZ 85258
     Posted about 12 hours    

    Republic Services is an industry leader in U.S. recycling and non-hazardous solid waste disposal. Through our subsidiaries, Republic’s collection operations, transfer stations, recycling processing centers, landfills and environmental services provide effective solutions to make recycling and waste disposal effortless for our 14 million customers nationwide. Our 36,000 employees working in 41 states and Puerto Rico are committed to providing a superior customer experience while helping ensure a cleaner, safer and healthier world for future generations.

    **Why Work with Us**

    At Republic Services, we strive to create a workplace that is meaningful and rewarding at every level of our organization. Our employees thrive in an atmosphere where safety is revered, and each person can be a compassionate steward of our environment. We hire the best people to make Republic a great place to work. We are focused on attracting talented individuals across professions who are as committed to serving customers and the planet as we are. We’re proud to be recognized on Barron’s 100 Most Sustainable Companies, Forbes World’s Most Innovative Companies, Forbes Best Employers for Women, Forbes Best Large Employers and Ethisphere’s World’s Most Ethical Companies lists. Republic is also the only company in our industry that is a certified Great Place to Work.

    The Senior Systems Engineer is responsible for management and administration of Azure both IaaS and PaaS, plus single sign-on (SSO) to all SaaS applications for the organization. This includes responsibilities for developing, monitoring, installing, configuring and maintaining infrastructure hardware and software for the on-premises environments. The Senior Systems Engineer creates and follows standard practices and procedures in analyzing situations involving complex infrastructure problems as well as develops and promotes standard operating procedures and policies for the operating platform(s) in their area of responsibility.

    **PRINCIPAL RESPONSIBILITIES** **:**

    + Administer and provide day-to-day engineering and operational support for the Azure environment.

    + Identifies and installs system software purchases in accordance with Company policy.

    + Enhances, maintains, and supports the Azure platform plus various Windows Server environments such as 2008 R2, 2012 R2, and 2016 within the data centers.

    + Manages and maintains DNS and domain controllers.

    + Administers and maintains at least one complex operating system environment in compliance with all standards and configuration recommendations.

    + Writes and maintains custom scripts to increase system efficiencies, lower downtimes, and automate tasks.

    + Leads joint initiatives with Information Security due to experience and knowledge around IAM and security protocols.

    + Monitors and performs data integrity, backup/restore, capacity planning, and disaster recovery procedures on assigned platforms.

    + Provides Tier 2 and 3 support and resolution of open IT issues escalated by IT Customer Support.

    + Identifies and leads opportunities to improve telemetry, monitoring, and application/infrastructure reliability.

    + Works through root cause analysis and develops remediation plans to improve reliability.

    + Serves as a mentor with detailed documentation and training to other systems engineers, Tier 1 and Tier 2 support personnel.

    + Assists in the development of project plans for all system software upgrades and infrastructure projects.

    + Maintains and manages strong vendor relationships to resolve problems and coordinate the delivery of IT products and services.

    + Ensures that assets are responsibly and properly managed through life cycle.

    + Performs other job-related duties as assigned or apparent.

    **QUALIFICATIONS** **:**

    + Bachelor's degree in Information Technology, Computer Science, Engineering or related field.

    + 6 years of experience providing high level, hands-on technical support of infrastructure software platform(s) in an enterprise environment.

    + Certifications highly desired include: Azure related certifications (AZ-900/100/200/300 series) or Windows certifications (MCSE, MCSD, or MCSA). Others to be considered include AWS Certified SysOps Administrator – Associate or Solutions Architect - Associate, Citrix CCA-N or CCP-V, and/or VMWare VCA or VCP.

    + Experience working with third party applications, tools, and consulting partners.

    + Working knowledge of and has experience providing system support for multiple technical platforms on premises and hosted (operating system or middleware service).

    + Proven experience testing and implementing security patches release by Microsoft.

    + Use of Web API’s and IT automation tools a plus.

    + Experience owning certificate management in complex environments.

    + Must work well in teams and contribute to a collaborative environment.

    + Must be detail-oriented, highly organized, and have excellent verbal and communication skills.

    + Demonstrated familiarity of project management methodologies, ITIL, ITSM, and INFOSEC best practices.

    **MINIMUM REQUIREMENTS** **:**

    + Minimum of 3 years of experience of Active Directory/Domain Controller configuration, GPO management and application, DNS management, DHCP setup and troubleshooting, and ADFS and AAD configuration and management.

    + Minimum 3 years of experience with Windows and Infrastructure engineering and architecture experience covering server, virtualization, storage, Active Directory, Azure, ADFS, SSO and O365 services.

    + Proven scripting skills and experience with PowerShell, Python, or other scripting languages.

    + Proven experience in orchestration and automation of infrastructure processes.

    **Rewarding Compensation and Benefits**

    Eligible employees can elect to participate in:

    • Comprehensive medical benefits coverage, dental plans and vision coverage.

    • Health care and dependent care spending accounts.

    • Short- and long-term disability.

    • Life insurance and accidental death & dismemberment insurance.

    • Employee and Family Assistance Program (EAP).

    • Employee discount programs.

    • 401(k) plan with a generous company match.

    • Employee Stock Purchase Plan (ESPP).

    _The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company._

    Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

    We work for Earth. Every day, we come to work with two purposes in mind – serving our customers and doing our part to preserve our Blue Planet®. Our commitment to both has led to such things as landfill innovations, solar energy projects, community education designed to teach people to properly recycle, ongoing efforts to reduce our vehicle emissions and improving safety through technology—to name a few. To put it simply, we are 35,000 guardians of the environment, striving to make the world a better place.

    Republic Services is more than a recycling and waste services company. We are a company dedicated to turning waste into possibilities. Together, united under the Republic Star, we are working for a cleaner, safer and healthier world where people thrive, not just for today, but for generations to come.


    Employment Type

    Full Time

  • Business Analyst
    Republic Services    Scottsdale, AZ 85258
     Posted about 12 hours    

    Republic Services is an industry leader in U.S. recycling and non-hazardous solid waste disposal. Through our subsidiaries, Republic’s collection operations, transfer stations, recycling processing centers, landfills and environmental services provide effective solutions to make recycling and waste disposal effortless for our 14 million customers nationwide. Our 36,000 employees working in 42 states are committed to providing a superior customer experience while helping ensure a cleaner, safer and healthier world for future generations.

    **Why Work with Us**

    At Republic Services, we strive to create a workplace that is meaningful and rewarding at every level of our organization. Our employees thrive in an atmosphere where safety is revered, and each person can be a compassionate steward of our environment. We hire the best people to make Republic a great place to work. We are focused on attracting talented individuals across professions who are as committed to serving customers and the planet as we are. We’re proud to be recognized on Barron’s 100 Most Sustainable Companies, Forbes World’s Most Innovative Companies, Forbes Best Employers for Women, Forbes Best Large Employers and Ethisphere’s World’s Most Ethical Companies lists. Republic is also the only company in our industry that is a certified Great Place to Work.

    POSITION SUMMARY: The Business Analyst is responsible for analyzing the needs of the various functional business areas within Republic Services and recommends system solutions or procedures. As a liaison between the business and IT department, the Business Analyst ensures that the scope of work requested to enhance or modify existing application processes are clearly documented, communicated and validated. The Business Analyst works closely with the IT technical team and/or outside vendors to design, develop, document and test solutions that meets the business requirements. The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

    PRINCIPAL RESPONSIBILITIES:

    + Serves as the primary liaison and point of contact between IT and the assigned functional business area for routine software development and enhancement projects.

    + Coordinates the process of obtaining functional requirements from applicable business stakeholders and subject matter experts utilizing elicitation techniques.

    + Performs research and analysis for proposed projects in order to determine feasibility and present findings to management.

    + Facilitates the development of software solutions and is responsible for the knowledge transfer of software program requirements to the IT Customer Support team throughout the life cycle of a change request or development project.

    + Creates detailed documentation of functional, system (non-functional), user and reporting requirements that may include but is not limited to: Use Cases, Logical Models, Process Flow Diagrams, Report Specifications and Data Mapping & Flow Diagrams.

    + Performs profiling and analysis of data from source systems.

    + Supports quality assurance and control efforts through the use of data analysis as part of pre- and post-implementation reviews for software development projects.

    + Provides support to functional and user acceptance testing groups as part of project implementation.

    + Assists others with creation of the value proposition (ROI) for proposed projects.

    + Maintains a system enhancement request database and coordinates the related application enhancement release schedule.

    + Works jointly with other IT Managers to create detailed project work plans for software development and enhancement projects.

    + Coordinates status meetings and produces progress reports.

    + Maintains and builds working relationships with software application vendors.

    + Performs other job related duties as assigned.

    QUALIFICATIONS:

    + Experience using Structured Query Language (SQL) for data analysis.

    + Business Analysis or Project Management Professional certification.

    MINIMUM REQUIREMENTS:

    + Bachelor's degree in Business, Statistics, IT or related field or minimum of 5 years of experience in a business or technical analysis role.

    + Minimum of 1 year of work experience with business systems related to system support, analysis or development.

    + Minimum of 2 years of experience with business analysis.

    **Rewarding Compensation and Benefits**

    Eligible employees can elect to participate in:

    • Comprehensive medical benefits coverage, dental plans and vision coverage.

    • Health care and dependent care spending accounts.

    • Short- and long-term disability.

    • Life insurance and accidental death & dismemberment insurance.

    • Employee and Family Assistance Program (EAP).

    • Employee discount programs.

    • 401(k) plan with a generous company match.

    • Employee Stock Purchase Plan (ESPP).

    _The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company._

    Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

    We work for Earth. Every day, we come to work with two purposes in mind – serving our customers and doing our part to preserve our Blue Planet®. Our commitment to both has led to such things as landfill innovations, solar energy projects, community education designed to teach people to properly recycle, ongoing efforts to reduce our vehicle emissions and improving safety through technology—to name a few. To put it simply, we are 35,000 guardians of the environment, striving to make the world a better place.

    Republic Services is more than a recycling and waste services company. We are a company dedicated to turning waste into possibilities. Together, united under the Republic Star, we are working for a cleaner, safer and healthier world where people thrive, not just for today, but for generations to come.


    Employment Type

    Full Time

  • HR Systems Business Analyst
    Republic Services    Phoenix, AZ 85067
     Posted about 12 hours    

    Republic Services is an industry leader in U.S. recycling and non-hazardous solid waste disposal. Through our subsidiaries, Republic’s collection operations, transfer stations, recycling processing centers, landfills and environmental services provide effective solutions to make recycling and waste disposal effortless for our 14 million customers nationwide. Our 36,000 employees working in 41 states and Puerto Rico are committed to providing a superior customer experience while helping ensure a cleaner, safer and healthier world for future generations.

    **Why Work with Us**

    At Republic Services, we strive to create a workplace that is meaningful and rewarding at every level of our organization. Our employees thrive in an atmosphere where safety is revered, and each person can be a compassionate steward of our environment. We hire the best people to make Republic a great place to work. We are focused on attracting talented individuals across professions who are as committed to serving customers and the planet as we are. We’re proud to be recognized on Barron’s 100 Most Sustainable Companies, Forbes World’s Most Innovative Companies, Forbes Best Employers for Women, Forbes Best Large Employers and Ethisphere’s World’s Most Ethical Companies lists. Republic is also the only company in our industry that is a certified Great Place to Work.

    POSITION SUMMARY: The Business Analyst, Human Resources Systems is responsible for analyzing the needs of the various functional business areas within Republic Services and recommending best fit system solutions or procedures to their client community. The Business Analyst, HR Systems is a liaison between Human Resources and the technical teams. This position ensures that scope of work requested to enhance or modify existing application processes are clearly documented, communicated and validated. The Business Analyst, HR Systems works closely with technical teams and/or outside vendors to design, develop, document and test solutions that meets the business requirements.

    PRINCIPAL RESPONSIBILITIES:

    + Serves as the primary liaison and point of contact between Human Resources, IT/vendor technical teams, and other cross functional business areas for software development and enhancement projects

    + Gathers requirements for inbound and outbound Workday integrations

    + Partners with the Developers to ensure the requirements are understood and the project is on track

    + Assists the Business with testing, develops unit test plans and coordinates UAT

    + Leads requirement gathering sessions with the Business and Vendor

    + Performs research and analysis for proposed projects in order to determine feasibility and presents findings to management

    + Assists others with creation of the value proposition (ROI) for proposed projects

    + Maintains a system enhancement request database and coordinates the related application enhancement release schedule

    + Works jointly with management to create detailed project work plans

    + Creates detailed documentation of functional, system (non-functional), user and reporting requirements that may include but is not limited to: Use Cases, Logical Models, Process Flow Diagrams, Report Specifications and Data Mapping & Flow Diagrams

    + Coordinates status meetings and produces progress reports

    + Responsible for knowledge transfer to other team members or the support team

    + Maintains and builds working relationships with software application vendors.

    + Manages projects, follows up with stake holders, tasks owners for deliverables and holds them accountable for deliverables.

    + Supports the creation test scripts and coordinates testing for enhancements and projects

    + Hosts project status meetings and sends out meeting notes with action items and next steps.

    + Provides support to functional and user acceptance testing groups

    + Performs other job related duties as assigned.

    QUALIFICATIONS:

    + Experience with documenting requirements for inbound and outbound integrations.

    + Experience using Structured Query Language (SQL) for data analysis.

    + Experience with human resources and information technology.

    + Business Analysis or Project Management Professional certification

    + Demonstrated effective written and verbal communication skills.

    + Competent to work on most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment.

    + Demonstrated knowledge of the entire Software Development Lifecycle (SDLC).

    + Understanding of system modeling using standards such as UML.

    + Strong analytical skills and creative thinking abilities.

    + Ability to project plan, monitor and implement projects in timely and cost effective methods.

    MINIMUM REQUIREMENTS:

    + Bachelor's degree in Business, Computer Science, IT , Management or related field.

    + Minimum of 3 years of job experience in a business or technical analysis role.

    + Minimum of 1 year project management/coordination tracking, and organizing business analysis documentation for projects.

    **Rewarding Compensation and Benefits**

    Eligible employees can elect to participate in:

    • Comprehensive medical benefits coverage, dental plans and vision coverage.

    • Health care and dependent care spending accounts.

    • Short- and long-term disability.

    • Life insurance and accidental death & dismemberment insurance.

    • Employee and Family Assistance Program (EAP).

    • Employee discount programs.

    • 401(k) plan with a generous company match.

    • Employee Stock Purchase Plan (ESPP).

    _The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company._

    Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

    We work for Earth. Every day, we come to work with two purposes in mind – serving our customers and doing our part to preserve our Blue Planet®. Our commitment to both has led to such things as landfill innovations, solar energy projects, community education designed to teach people to properly recycle, ongoing efforts to reduce our vehicle emissions and improving safety through technology—to name a few. To put it simply, we are 35,000 guardians of the environment, striving to make the world a better place.

    Republic Services is more than a recycling and waste services company. We are a company dedicated to turning waste into possibilities. Together, united under the Republic Star, we are working for a cleaner, safer and healthier world where people thrive, not just for today, but for generations to come.


    Employment Type

    Full Time

  • HR Systems Business Analyst III
    Republic Services    Phoenix, AZ 85067
     Posted about 12 hours    

    Republic Services is an industry leader in U.S. recycling and non-hazardous solid waste disposal. Through our subsidiaries, Republic’s collection operations, transfer stations, recycling processing centers, landfills and environmental services provide effective solutions to make recycling and waste disposal effortless for our 14 million customers nationwide. Our 36,000 employees working in 41 states and Puerto Rico are committed to providing a superior customer experience while helping ensure a cleaner, safer and healthier world for future generations.

    **Why Work with Us**

    At Republic Services, we strive to create a workplace that is meaningful and rewarding at every level of our organization. Our employees thrive in an atmosphere where safety is revered, and each person can be a compassionate steward of our environment. We hire the best people to make Republic a great place to work. We are focused on attracting talented individuals across professions who are as committed to serving customers and the planet as we are. We’re proud to be recognized on Barron’s 100 Most Sustainable Companies, Forbes World’s Most Innovative Companies, Forbes Best Employers for Women, Forbes Best Large Employers and Ethisphere’s World’s Most Ethical Companies lists. Republic is also the only company in our industry that is a certified Great Place to Work.

    **POSITION SUMMARY:** The HR Systems Business Analyst III is responsible for analyzing the needs of the various functional business areas within Republic Services and recommending best fit system solutions or procedures to their client community. The HR Systems Business Analyst III is a liaison between the Total Rewards team (Payroll, Compensation, and Benefits) and the technical teams. This position ensures that scope of work requested to enhance or modify existing application processes are clearly documented, communicated and validated. The HR Systems Business Analyst III works closely with technical teams and/or outside vendors to design, develop, document and test solutions that meets the business requirements.

    **PRINCIPLE RESPONSIBILITIES:**

    + Serves as the primary liaison and point of contact between, Total Rewards, IT/vendor technical teams, and other cross functional business areas for software development and enhancement projects

    + Coordinates functional requirement gathering from applicable business stakeholders and subject matter experts

    + Performs research, analysis and (ROI) for proposed projects in order to determine feasibility and presents findings to management

    + Maintains a system enhancement request database and coordinates the related application enhancement release schedule

    + Works jointly with management to create detailed project work plans

    + Creates detailed documentation of functional, system (non-functional), user and reporting requirements that may include but is not limited to: Use Cases, Logical Models, Process Flow Diagrams, Report Specifications and Data Mapping & Flow Diagrams

    + Coordinates status meetings and produces progress reports

    + Responsible for knowledge transfer to other team members

    + Manages project life cycle including maintaining project plans and risk management, follows up with stake holders, tasks owners for deliverables and holds them accountable to commitments.

    + Supports the creation test scripts and coordinates all project and enhancement testing

    + Performs other job-related duties as assigned.

    **QUALIFICATIONS:**

    + Experience with Workday Payroll, Compensation and Benefits modules.

    + Experience with human resources and information technology.

    + Business Analysis or Project Management Professional certification.

    + Demonstrated effective written and verbal communication skills.

    + Competent to work on most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment.

    + Demonstrated knowledge of the entire Software Development Lifecycle (SDLC).

    + Strong analytical skills and creative thinking abilities.

    + Ability to project plan, monitor and implement projects in timely and cost-effective methods.

    **MINIMUM QUALIFICATIONS:**

    + Minimum of 2 years’ experience supporting Payroll, Benefits and/or Compensation as a Business Analyst.

    + Bachelor's degree in Business, Computer Science, IT , Management or related field.

    + Minimum of 5 years of job experience in a business or technical analysis role.

    + Minimum of 1-year project management/coordination tracking and organizing business analysis documentation for projects.

    The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

    **Rewarding Compensation and Benefits**

    Eligible employees can elect to participate in:

    • Comprehensive medical benefits coverage, dental plans and vision coverage.

    • Health care and dependent care spending accounts.

    • Short- and long-term disability.

    • Life insurance and accidental death & dismemberment insurance.

    • Employee and Family Assistance Program (EAP).

    • Employee discount programs.

    • 401(k) plan with a generous company match.

    • Employee Stock Purchase Plan (ESPP).

    _The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company._

    Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

    We work for Earth. Every day, we come to work with two purposes in mind – serving our customers and doing our part to preserve our Blue Planet®. Our commitment to both has led to such things as landfill innovations, solar energy projects, community education designed to teach people to properly recycle, ongoing efforts to reduce our vehicle emissions and improving safety through technology—to name a few. To put it simply, we are 35,000 guardians of the environment, striving to make the world a better place.

    Republic Services is more than a recycling and waste services company. We are a company dedicated to turning waste into possibilities. Together, united under the Republic Star, we are working for a cleaner, safer and healthier world where people thrive, not just for today, but for generations to come.


    Employment Type

    Full Time

  • HR Systems Analyst II
    Republic Services    Phoenix, AZ 85067
     Posted about 12 hours    

    Republic Services is an industry leader in U.S. recycling and non-hazardous solid waste disposal. Through our subsidiaries, Republic’s collection operations, transfer stations, recycling processing centers, landfills and environmental services provide effective solutions to make recycling and waste disposal effortless for our 14 million customers nationwide. Our 36,000 employees working in 42 states are committed to providing a superior customer experience while helping ensure a cleaner, safer and healthier world for future generations.

    **Why Work with Us**

    At Republic Services, we strive to create a workplace that is meaningful and rewarding at every level of our organization. Our employees thrive in an atmosphere where safety is revered, and each person can be a compassionate steward of our environment. We hire the best people to make Republic a great place to work. We are focused on attracting talented individuals across professions who are as committed to serving customers and the planet as we are. We’re proud to be recognized on Barron’s 100 Most Sustainable Companies, Forbes World’s Most Innovative Companies, Forbes Best Employers for Women, Forbes Best Large Employers and Ethisphere’s World’s Most Ethical Companies lists. Republic is also the only company in our industry that is a certified Great Place to Work.

    **POSITION SUMMARY:** The Human Resources (HR) Systems Analyst II serves as a liaison between the HR Systems team and the Corporate and Field HR business teams to provide systems support and analysis and to facilitate in leveraging technology solutions to meet the needs of the HR Department and users of HR information systems. The position leads, evaluates, analyzes, designs, and implements projects within the Human Capital Management application. The position will make alterations and configurations to systems and gather requirements from end users while acting as a liaison between vendor technical support and Republic Services.

    **PRINCIPLE RESPONSIBILITIES:**

    + Performs configuration changes, creates test scripts, and tests to ensure all processes work according to the pre-determined goals.

    + Responsible for data mapping and data conversion between multiple systems.

    + Identifies and resolves operational and/or integration challenges.

    + Coordinates projects including managing project plans, gathers statuses and sends status reports.

    + Articulates project expectations to team members. Identifies, tracks, monitors and communicates on project-related issues, including scope changes that occur during the course of projects. Monitors project work to ensure that progress is maintained within expected guidelines and is completed on a timely basis.

    + Researches, designs and tests systems and processes to develop process improvements, recommends solutions and implements new applications.

    + Provides complex information in an understandable and compelling manner.

    + Experienced in identifying the business current and identifying the improvement, along with supporting processes to accomplish this task.

    + Identifies gaps and uses critical thinking to analyze the most proficient way to fix the gap.

    + Serves as functional support for HR technology project, gathering requirements, writing business process procedures and systems integration documentation.

    + Works with internal and external groups to identify, schedule and test changes to the systems.

    + Consults with end users on high level and complex reporting solutions; Summarizes/synthesizes data and offers insight.

    + Designs and develops enterprise-wide human capital metrics to support the business needs.

    + Performs as the second level liaison and primary contact for business owners, IT and vendors; recommends vendors for selection and manages vendors and vendor relationships.

    + Proactively shares knowledge with team to achieve objectives, analyze improvements, and better customer satisfaction; leads cross-functional teams to meet departmental objectives and goals.

    + Reviews software release notes and develops plan of testing to manage risks before they are moved to a production environment.

    + Troubleshoots and logs issues with service providers, follows up and tests resolutions and recommends promoting change to production.

    + Performs other job related duties as assigned or apparent.

    **QUALIFICATIONS:**

    + Bachelor’s Degree in Human Resources, Business, Technology or related field of study.

    + Minimum of 5 years of in-depth, hands-on, HR Systems administration, support, design and implementation and reporting experience (required).

    + Demonstrated knowledge of HR and associated business systems (required).

    + PC software knowledge and skills, including Excel complex formulas, MS Project, Visio, Access, PowerPoint and Crystal reporting (required).

    + Workday Security experience preferred.

    + Experience with creating queries using multiple query tools.

    + Experience with system development life cycle.

    + Demonstrated ability to read, analyze, and interpret HR systems technical and procedural documentation.

    + Strong ethics and the ability to maintain a high level of confidentiality.

    + Strong attention to detail and problem solving skills.

    + Effective interpersonal skills across various levels of the organization.

    + Strong organizational skills and ability to handle multiple projects and work in high-volume, fast-paced environment.

    + An understanding of human resources concepts, processes, laws and procedures is very helpful

    + Must be able to work independently or collaboratively and cooperatively in a team environment

    **Rewarding Compensation and Benefits**

    Eligible employees can elect to participate in:

    • Comprehensive medical benefits coverage, dental plans and vision coverage.

    • Health care and dependent care spending accounts.

    • Short- and long-term disability.

    • Life insurance and accidental death & dismemberment insurance.

    • Employee and Family Assistance Program (EAP).

    • Employee discount programs.

    • 401(k) plan with a generous company match.

    • Employee Stock Purchase Plan (ESPP).

    _The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company._

    Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

    We work for Earth. Every day, we come to work with two purposes in mind – serving our customers and doing our part to preserve our Blue Planet®. Our commitment to both has led to such things as landfill innovations, solar energy projects, community education designed to teach people to properly recycle, ongoing efforts to reduce our vehicle emissions and improving safety through technology—to name a few. To put it simply, we are 35,000 guardians of the environment, striving to make the world a better place.

    Republic Services is more than a recycling and waste services company. We are a company dedicated to turning waste into possibilities. Together, united under the Republic Star, we are working for a cleaner, safer and healthier world where people thrive, not just for today, but for generations to come.


    Employment Type

    Full Time

  • Member Engineering Leadership Development Program: Systems Engineer (Master or PhD)
    Raytheon Technologies    Tucson, AZ 85702
     Posted about 23 hours    

    Overview:

    Raytheon Technologies (RTX) is defining the future of aerospace and defense by anticipating and solving our customers' most complex problems. From making air travel safer and more connected, to building smarter and more advanced defense systems, to creating more nimble and dynamic space capabilities, we develop technologies that ensure progress for humankind.

    The RTX Values are: Trust, Respect, Accountability, Collaboration, and Innovation.

    A diverse company is a strong company. The people of RTX come from different backgrounds. We share different perspectives and different styles of solving problems. We leverage those unique voices to generate solutions toward a united and singular purpose: to define the future of aerospace and defense.

    We’re at our best when different perspectives and experiences energize our environment and fuel our passion for innovation. We foster an environment where everyone feels included and can find purpose, thrive and succeed.

    The Leadership Development Program (LDP) at RTX is a cross functional, fast-tracked leadership program focused on early career talent. The program incorporates three in-person, enterprise cross-functional sessions held over a two year period.

    Participants will be given challenging assignments that will develop functional skills. Participants may have the opportunity to travel throughout the country to attend training sessions that provide not only contracts-specific training but also training across different functions to develop leadership and business acumen.

    Job Description:

    The Rotational Engineering Leadership Development Program (RELDP) is an early career rotational program for top engineering students that cycles engineers through two 12-month rotations across our enterprise. The program allows accelerated development opportunities with the goal of growing world class leaders.

    Our commitment to you is to provide front-line, hands-on, business-critical assignments designed to stretch your capabilities and enhance your learning.

    In addition to the unique experiences gained through rotation assignments, participants will receive high-caliber training, mentoring and guidance from leading RTX executives, engineering leaders, technical fellows, and subject matter experts as well as current participants and alumni.

    The program is sponsored by the Vice President, Technology & Global Engineering.

    The first assignment associated with this job requisition is with the System Design & Architecture Directorate, Naval and Strategic Missile Defense Department.

    U.S. Citizenship status is required as this position needs an active U.S. Security Clearance as of day one of employment.

    Raytheon Technologies is looking for capable, self-confident individuals interested in a challenging and rewarding career opportunity. The ideal candidate should have strong interpersonal and demonstrated leadership skills, a proactive attitude, and the desire to be an agent of positive change. Recruiting now for the Class of 2023, which begins in June/July 2021. This program is open to internal and external candidates and is intended for early career talent who are looking to create value and grow their career at Raytheon Technologies.

    Selection for the Rotational Engineering Leadership Development Program will be based on the following minimum criteria:

    + Willingness to geographically relocate for all rotational assignments during a two-year period and flexibility to travel/live anywhere in the US and possibly abroad

    + Strong technical skills with fluency in one or more engineering disciplines

    + Energetic and results-driven, thriving in a fast paced and dynamic environment

    + Capacity to lead, motivate and influence through effective communications

    + Exceptional analytical and quantitative problem-solving skills

    + One or more technical publications or conference presentations are a plus

    + Foreign language proficiency is a plus (not required)

    Required Education:

    + Graduating with a Master’s Degree or PhD in engineering or a hard science in the current academic year (September 2020 - June 2021)

    + A 3.5 GPA or higher in graduate studies; a 3.2 GPA or higher in undergraduate studies

    Required Skills:

    + Systems Engineering experience

    Desired Skills:

    + Model Based Systems Engineering

    + Agile experience

    + Desire to learn digital engineering

    + ABET is the preferred, although not required, accreditation standard

    + Demonstrated ability to work effectively with individuals from diverse communities and cultures

    + Demonstrated ability to work with colleagues who represent a diversity of work and conflict resolution styles

    Location:

    Your first assignment will be located in beautiful Tucson, AZ. Tucson has a friendly, caring and laid-back atmosphere, combined with the innovation and energy of a metropolitan region and recognized as one of America’s 10 Best Small Cities. Tucson is surrounded by beautiful mountains, colorful Sonoran Desert landscape and majestic saguaro cacti. Tucson is known for bright blue skies, and with more than 310 sunny days per year, the fantastic weather lets residents enjoy the outdoors year-round.

    Benefits:

    + Student Loan Repayment Contribution Program

    + Paid Parental Leave

    + Educational Assistance

    + 9/80 work schedule – Every other Friday off

    + Onsite Wellness Program – Health Screenings/Flu Shots

    + 401K

    + Paid Time Off

    + Rstars is an enterprise-wide recognition program that allows you to give and receive thanks for notable and exceptional performance

    Clearance:

    This position requires the eligibility to obtain a security clearance. Non-US citizens may not be eligible to obtain a security clearance. The Defense Industrial Security Clearance Office (DISCO), an agency of the Department of Defense, handles and adjudicates the security clearance process. Security clearance factors include, but are not limited to, allegiance to the US, foreign influence, foreign preference, criminal conduct, security violations and drug involvement. Employment is contingent on other factors, including, but not limited to, background checks and drug screens. https://www.state.gov/m/ds/clearances/c10978.htm

    Make sure to upload a copy of your most recent graduate and undergraduate transcripts with your resume when applying to this requisition. Include your cumulative GPA and projected graduation date on your resume.

    #LDP

    175454

    Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.


    Employment Type

    Full Time

  • Sr Systems Engineer I
    Raytheon Technologies    Tucson, AZ 85702
     Posted about 23 hours    

    Raytheon Technologies has an opportunity for a System Engineer on the Rolls Royce Flying Test Bed Contract. This includes Operation & Maintenance of RR 747-200B aircraft & Instrumentation System for flight testing of RR Trent 1000 Engine, provide facilities and ramp space at TIA.

    JOB DUTIES

    Primary responsibility is maintenance of the 747-200 aircraft and assist with avionics installations and upgrades. In this role, you will:

    + Adhere to Raytheon Technologies General Work Requirements for factory, shop and or hangar positions

    + Comply with Environmental Health & Safety policies and procedures.

    + Perform all work in a safe and timely manner

    + Troubleshoot, repair, install, inspect and perform maintenance on customer aircraft

    + Perform and document work performed per appropriate manuals and regulations as desired

    + Operate ground support equipment as desired

    + Perform mechanical / electrical removals and installations

    + Perform other duties as assigned

    + May assist with maintenance at off-site locations

    + May assist other maintenance disciplines

    + May assist with fuel and/or de-fuel of aircraft

    + May assist with engine removal / installation

    + May assist with aircraft component repair Responsibilities include installing and fabricating the aircraft B-kit and, operating, maintaining and modifying various pieces of military electronics and avionics equipment on various platforms.

    REQUIREMENTS

    + FAA certified A&P License to support a Boeing 747-200 customer aircraft

    + Must have 747-200 experience.

    + Min 5 years’ experience as Aircraft Mechanic (Military or Civilian or both combined) + 8 years work experience

    + Must have own basic tool set

    + Ability to read and understand electrical engineering drawings

    + Ability to effectively communicate in both written and verbal form on individual and/or aircraft status

    + Ability to obtain appropriate Ground Support Equipment (GSE) qualifications as required

    + Able to work unscheduled overtime including nonscheduled work days and holidays

    + Able to work in seasonal/inclement weather outside

    + Ability to obtain a Security Identification Display Area badge (SIDA)

    + Utilize various engineering and scientific drawings, manuals and other related documentation in the performance of these tasks

    + Ability to obtain a Secret Security Clearance.

    DESIRED EDUCATION

    + Bachelor Degree in Computer Science, Mathematics, Physics, Engineering, CIS or IT or related technical field and four through six years of related experience.

    175567

    Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.


    Employment Type

    Full Time

  • HWIL-RF, Principal RF Systems Engineer
    Raytheon Technologies    Tucson, AZ 85702
     Posted about 23 hours    

    Raytheon Missiles and Defense (RMD) is a technology and innovation leader specializing in defense, security and civil markets where you’ll be part of a global team working together to solve some of the most demanding challenges on the planet. We are the world's largest developer, producer and integrator of weapon systems. In fact, we've produced over one million missiles in our history. Military forces in more than 50 countries look to us for a high-quality product portfolio that includes missiles, smart munitions, projectiles, kinetic kill vehicles and directed energy weapons. We are able to accomplish this feat because our employees live our Values of Trust, Respect, Collaboration, Innovation and Accountability. Diversity is a part of our culture and a key to our success. When world-class talent works together in a place that is respectful and inclusive, we solve some of the world's hardest problems.

    We know that a diverse company is a strong company. The people of Raytheon Technologies come from different backgrounds. We value our different perspectives and styles of tackling the world’s most complex challenges and toughest threats. Through Employee Resource Groups (ERGs), our employees are empowered to impact business results, build professional networks, advocate for causes that matter to them and contribute to their local communities. Diversity of thought is critical to the future of innovation. We leverage these unique voices to generate solutions toward a united and singular purpose: to define the future of aerospace.

    The Test Equipment and Environments Center (TE&EC) is within the Systems Integration & Test directorate at RMD. The Test Equipment and Environments Center (TE&EC) includes all of the engineering disciplines responsible for systems design & test on all Raytheon Missile Defense (RMD) products. Our engineers are responsible for all elements of the development lifecycle for test including: test requirements, test system design, flight simulations, hardware-in-the-loop, computerin-the-loop, advanced engineering prototyping technology, flight operations for manned and unmanned vehicles, environmental testing, environmental characterization and engineering laboratory management. We are hands-on, designing with the latest technology and tools, and integrate state of the art test solutions with the most advanced engineering systems in the world.

    The Hardware-In-The-Loop RF Department is looking for an experienced Systems Engineer with a strong and diverse background in RF product development and testing. A successful candidate will be able to provide a systems approach to the design and development of complex radar test environments used to ensure the performance capability of Raytheon Missile & Defense products.

    The successful candidate will be a technical subject-matter-expert within projects requiring strong RF or radar knowledge.

    Ability to work well with teams and program stakeholders to develop technical requirements and solutions for test environments.

    Presenting complete solutions to both functional and program technologists.

    U.S. Citizenship status is required as this position needs an active U.S. Security Clearance as of day one of employment.

    Required Education, Skills and Experience:

    + Requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum of eight (8) years of prior relevant experience

    + A minimum of eight (8) years' applicable experience focused on modeling, analysis, and test of applied RF systems and phenomena

    + Six (6) or more years of systems experience working with RF devices, radars, or

    RF simulations, examples to include target and radar modeling, hardware and software integration, and systems design and analysis

    + Four (4) or more years of experience presenting technical data to stakeholders, in design reviews and technical interchange meetings

    + US Citizenship is required

    Desired Education, Skills and Experience:

    + Five (5) or more years of experience in Model Based Systems Engineering (MBSE)

    + Previous work experience working with large cross functional teams to achieve results

    This position requires the eligibility to obtain a security clearance.

    Non-US citizens may not be eligible to obtain a security clearance.

    The Defense Industrial Security Clearance Office (DISCO), an agency of the Department of Defense, handles and adjudicates the security clearance process.

    Security clearance factors include, but are not limited to, allegiance to the US, foreign influence, foreign preference, criminal conduct, security violations and drug involvement.

    Employment is contingent on other factors, including, but not limited to, background checks and drug screens.

    Additional information can be found here: All About Security Clearances (https://www.state.gov/m/ds/clearances/c10978.htm)

    Company Overview:

    Raytheon Technologies (https://youtu.be/kfHlc8GCzoU)

    173133

    Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.


    Employment Type

    Full Time

  • HWIL-RF, Sr RF Systems Engineer II
    Raytheon Technologies    Tucson, AZ 85702
     Posted about 23 hours    

    Raytheon Missiles and Defense (RMD) is a technology and innovation leader specializing in defense, security and civil markets where you’ll be part of a global team working together to solve some of the most demanding challenges on the planet. We are the world's largest developer, producer and integrator of weapon systems. In fact, we've produced over one million missiles in our history. Military forces in more than 50 countries look to us for a high-quality product portfolio that includes missiles, smart munitions, projectiles, kinetic kill vehicles and directed energy weapons. We are able to accomplish this feat because our employees live our Values of Trust, Respect, Collaboration, Innovation and Accountability. Diversity is a part of our culture and a key to our success. When world-class talent works together in a place that is respectful and inclusive, we solve some of the world's hardest problems.

    We know that a diverse company is a strong company. The people of Raytheon Technologies come from different backgrounds. We value our different perspectives and styles of tackling the world’s most complex challenges and toughest threats. Through Employee Resource Groups (ERGs), our employees are empowered to impact business results, build professional networks, advocate for causes that matter to them and contribute to their local communities. Diversity of thought is critical to the future of innovation. We leverage these unique voices to generate solutions toward a united and singular purpose: to define the future of aerospace.

    The Test Equipment and Environments Center (TE&EC) is within the Systems Integration & Test directorate at RMD. The Test Equipment and Environments Center (TE&EC) includes all of the engineering disciplines responsible for systems design & test on all Raytheon Missile Defense (RMD) products. Our engineers are responsible for all elements of the development lifecycle for test including: test requirements, test system design, flight simulations, hardware-in-the-loop, computerin-the-loop, advanced engineering prototyping technology, flight operations for manned and unmanned vehicles, environmental testing, environmental characterization and engineering laboratory management. We are hands-on, designing with the latest technology and tools, and integrate state of the art test solutions with the most advanced engineering systems in the world.

    The Hardware-In-The-Loop RF Department is looking for an experienced Systems Engineer with a strong and diverse background in RF product development and testing. A successful candidate will be able to provide a systems approach to the design and development of complex radar test environments used to ensure the performance capability of Raytheon Missile & Defense products.

    The successful candidate will be a technical subject-matter-expert within projects requiring strong RF or radar knowledge.

    Ability to work well with teams and program stakeholders to develop technical requirements and solutions for test environments.

    Presenting complete solutions to both functional and program technologists.

    U.S. Citizenship status is required as this position needs an active U.S. Security Clearance as of day one of employment.

    Required Education, Skills and Experience:

    + Requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum of six (6) years of prior relevant experience

    + A minimum of six (6) years' applicable experience focused on modeling, analysis, and test of applied RF systems and phenomena

    + Four (4) or more years of systems experience working with RF devices, radars, or

    RF simulations, examples to include target and radar modeling, hardware and software integration, and systems design and analysis

    + Two (2) or more years of experience presenting technical data to stakeholders, in design reviews and technical interchange meetings

    + US Citizenship is required

    Desired Education, Skills and Experience:

    + Four (4) or more years of experience in Model Based Systems Engineering (MBSE)

    + Previous work experience working with large cross functional teams to achieve results

    This position requires the eligibility to obtain a security clearance.

    Non-US citizens may not be eligible to obtain a security clearance.

    The Defense Industrial Security Clearance Office (DISCO), an agency of the Department of Defense, handles and adjudicates the security clearance process.

    Security clearance factors include, but are not limited to, allegiance to the US, foreign influence, foreign preference, criminal conduct, security violations and drug involvement.

    Employment is contingent on other factors, including, but not limited to, background checks and drug screens.

    Additional information can be found here: All About Security Clearances (https://www.state.gov/m/ds/clearances/c10978.htm)

    Company Overview:

    Raytheon Technologies (https://youtu.be/kfHlc8GCzoU)

    173138

    Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.


    Employment Type

    Full Time


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