Photonics Engineers

Eyeglass World is part of National Vision, one of the largest and fastest-growing optical retailers in the United States. Eyeglass World has over 100 locations across the United States and offers eye exams, contact lenses, eyeglasses, sunglasses and protective eyewear. The brand keeps customers happy with affordable prices and same-day service via in-store labs.

For more details about Eyeglass Word, visit EyeglassWorld.com (https://www.eyeglassworld.com/about-us) .

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

The Lab Manager oversees the operation of the lab and ensures quality and same day service standards are met. This position also supervises the Lab Technicians.

How would you like Sundays off? Yes, every Sunday we’re closed!

What Would You Do? The Specifics?

+ Optimizes and oversees the Lab to ensure efficiency and compliance with company’s policies and operational guidelines.

+ Identifies areas of opportunity and creates an action plan for improvement. Provides world-class service by treating customers with respect, providing prompt and courteous service, and listening and understanding their needs.

+ Executes same day service using “Ready When Promised” production board.

+ Performs machine maintenance to ensure that all lab equipment is clean and in good working order according to standards. Addresses immediately all equipment malfunctions and informs the General Manager and retail staff of any production delays.

+ Ensures that all safety rules and standards are followed, including making sure that all Lab Technicians, wear protective eyewear in the lab at all times.

+ Assists in controlling inventory shrinkage through the monitoring and recording of breakage and accurate inventories. Ensures that the store maintains a proper level of lenses and lab supplies to provide prompt customer service.

+ Supervises and motivates Lab Technicians and ensures the timely completion of day-to-day functions.

+ Assists the General Manager with recruiting, selecting and retaining a high caliber lab staff.

+ Delegates work functions to team members in an appropriate manner in order to maximize organizational goals and individual development.

+ Ensures lab associate scheduling complies with payroll guidelines while considering skill level.

+ Ensures that all lab associates are properly trained on all lab equipment and they continue to develop their knowledge of laboratory techniques. Partners with the Training Department and Employee Relations to ensure all training and development occur on time and when needed for each associate.

+ Completes annual performance reviews along with continuous coaching conversations with all associates.

Taking care of our people

We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates – including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.

Please see our website www.nationalvision.com to learn more.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow, with 950 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price.

For more details about America's Best, visit AmericasBest.com (https://www.americasbest.com/about-us) .

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

Our strong force of talented opticians and associates help customers see their best to live their best. By selling, fitting and dispensing eyewear to customers with superb customer service, our opticians ensure our standard of excellence is never compromised – and they’re rewarded for that with an impressive benefits package.

How would you like Sundays off? Yes, every Sunday we’re closed!

What would you do? – The Specifics

The role is responsible for selling, fitting and dispensing eyewear to customers.

+ Meets National Vision's sales and company objectives.

+ Adheres to National Vision’s Code of Conduct to ensure professional and productive environment for associates.

+ Works to bring National Vision’s Mission, Vision, and Values to life by fostering an inclusive and respectful environment for associates and customers.

+ Assists with dispensing eyeglasses and contact lenses to customers, as permitted by state law.

+ Performs insertion and removal training of contact lenses to customers, as permitted by state law.

+ Educates clients on proper eyeglass and contact lens care.

+ Maintains accurate and organized patient records.

+ Notifies customers when orders are ready or of any delays.

+ Assists customers with picking out eyewear, recommending appropriate products for lifestyle and Rx.

+ Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.

+ Diligently maintains the cleanliness of all equipment, workstations and the overall facility on a daily based on safety protocols.

+ Ensures inventory control and loss prevention procedures are followed at all times.

+ Maintains visual merchandising according to Brand and Company Standards.

Are you the right fit? – The Suitable Talent

+ 1+ years related experience or training in retail/customer service preferred.

+ Strong selling skills, aimed at meeting both the store's and self-sales targets, by following company policies.

+ In some locations, bilingual abilities preferred.

+ Ability to give instruction in a clear and concise manner to customers.

+ Ability to interact with all levels of employees in a courteous, professional manner at all times.

Education: High School Diploma or equivalent required

Taking care of our people

We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates – including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.

Please see our website www.nationalvision.com to learn more.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

LDO1993-Licensed Assistant Manager-Surprise, AZ-Target Optical

Date: Apr 10, 2024

Brand: Target Optical

Location:

Surprise, AZ, US, 85374

**Requisition ID:** 842876

**Store #** : 001991 Target Optical

**Position:** Full-Time

**Total Rewards: Benefits/Incentive Information (https://jobs.luxottica.com/content/Benefits-and-Perks/?locale=en\_US)**

At Target Optical, we are on a mission to be the ally that WOW's! all families shopping at Target, by offering an easy and inspiring optical experience, no matter when, where or how they shop - and having a blast while doing it!

We offer flexible work schedules and competitive compensation packages including medical & dental benefits, employee discounts on eyewear, tuition reimbursement and paid time off. At Target Optical, we pride ourselves on building a culture where we focus and invest in people. We are a fast-growing brand and are looking for people who are passionate, enthusiastic and growth oriented. And because we are part of eyewear industry leader, Luxottica, there is plenty of opportunities to grow your career within Target Optical and beyond.

**GENERAL FUNCTION**

The Licensed Assistant Manager ensures the delivery of the Target Optical Way and the Guest Experience. The successful employee will demonstrates leadership competencies such as clear communication, team building, thinking critically, collaboration, and driving results while styling our guests.

**MAJOR DUTIES & RESPONSIBILITIES**

+ Partners with the Optical Store Manager to build plans to deliver profitable store sales measured by current objectives.

+ Delivers the daily sales goal by flawless execution of the WOW! Guest Experience behaviors.

+ Ensures, influences and inspires the team to deliver a simple, fun and in-style fashion experience by modeling the Target Optical Way.

+ Provides floor leadership to ensure that guests will receive a “best in class” experience by providing guidance and direction to team members.

+ Creates, lives and teaches the culture to build brand awareness by attracting new guests daily from the Host to Optical.

+ Supports the Optical Store Manager with maintaining professional business partnerships with the Target Optical doctor and Target Host.

+ Proactively recruits, interviews, trains, develops, motivates and retains Brand right Optical Team Members (OTM).

+ Supports Store Manager with Team Member accountability by providing Team Members with Coaching and Development to deliver the WOW! Guest Experience through regular touch bases.

+ Supports Store Manager to ensure eSchedule, Guest Retention, Guest Driving Behaviors and all current Brand initiatives are in compliance.

+ Partners with Store Manager to ensure all operating policies and procedures are followed at the highest level to include merchandising and store presentation, timely and accurate implementation of approved marketing programs and promotions, the accurate completion of all sales transactions, and utilization of all sales strategies and resources.

+ Models the Target Optical Personal Style Dress Code.

**BASIC QUALIFICATIONS**

+ Bachelor’s Degree or equivalent

+ License as required by State law

+ 2+ years retail or customer service experience

+ Selling Skills

+ Self-Motivated

+ Selection and Recruitment

+ Critical Thinking

+ Collaborative

+ Accountable to Results

+ Coach and Develop Others

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email [email protected].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

**Nearest Major Market:** Phoenix

**Job Segment:** Marketing Manager, Merchandising, Assistant Manager, Manager, Marketing, Retail, Management

LDO4118-Licensed Optician-Tucson, AZ-Target Optical

Date: Apr 10, 2024

Brand: Target Optical

Location:

Tucson, AZ, US, 85748

**Requisition ID:** 842879

**Store #** : 004118 Target Optical

**Position:** Full-Time

**Total Rewards: Benefits/Incentive Information (https://jobs.luxottica.com/content/Benefits-and-Perks/?locale=en\_US)**

At Target Optical, we are on a mission to be the ally that WOW's! all families shopping at Target, by offering an easy and inspiring optical experience, no matter when, where or how they shop - and having a blast while doing it!

We offer flexible work schedules and competitive compensation packages including medical & dental benefits, employee discounts on eyewear, tuition reimbursement and paid time off. At Target Optical, we pride ourselves on building a culture where we focus and invest in people. We are a fast-growing brand and are looking for people who are passionate, enthusiastic and growth oriented. And because we are part of eyewear industry leader, Luxottica, there is plenty of opportunities to grow your career within Target Optical and beyond.

**GENERAL FUNCTION**

The Licensed Optician ensures the delivery of the Target Optical Way and the Guest Experience. The Licensed Optician lives out the Target Optical Way by embracing the Mindsets: People Focused, Collaborative, Accountable to Results, Think Differently and Simple, Fun and In Style.

**MAJOR DUTIES AND RESPONSIBILITIES**

+ Delivers the daily sales goal by flawless execution of the Guest Experience behaviors.

+ Ensures the delivery of a simple, fun and in-style fashion experience through the Playground Rules.

+ Builds Brand awareness by daily attracting new Guests from the Host to Optical.

+ Develops and maintains a professional business partnership with the Target Optical doctor and Target Host.

+ Models the Target Optical Personal Style Dress Code.

+ Creates an amazing Guest experience on every visit by accurately fitting and dispensing fashionable product to Guests.

+ Follows all operating policies and procedures at the highest level to include training, timely and accurate implementation of approved marketing/ merchandising programs and promotions, the accurate completion of all sales transactions, and utilization of all sales strategies and resources.

+ Ensures accuracy in all transactions/interactions with the Guest.

**BASIC QUALIFICATIONS**

+ High School Diploma or equivalent

+ Licensed as required by state

+ 1+ years experience in retail or customer service

+ Basic Computer Skills

+ Selling Skills

+ Driver for Results

+ Self-Motivated

+ Critical Thinking

+ Accountability

+ Accuracy in measurements

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email [email protected].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

**Nearest Major Market:** Tucson

**Job Segment:** Retail Sales, Merchandising, Retail

LDO1970-Licensed Optician-Tucson, AZ-Target Optical

Date: Apr 10, 2024

Brand: Target Optical

Location:

Tucson, AZ, US, 85746

**Requisition ID:** 842872

**Store #** : 001970 Target Optical

**Position:** Full-Time

**Total Rewards: Benefits/Incentive Information (https://jobs.luxottica.com/content/Benefits-and-Perks/?locale=en\_US)**

At Target Optical, we are on a mission to be the ally that WOW's! all families shopping at Target, by offering an easy and inspiring optical experience, no matter when, where or how they shop - and having a blast while doing it!

We offer flexible work schedules and competitive compensation packages including medical & dental benefits, employee discounts on eyewear, tuition reimbursement and paid time off. At Target Optical, we pride ourselves on building a culture where we focus and invest in people. We are a fast-growing brand and are looking for people who are passionate, enthusiastic and growth oriented. And because we are part of eyewear industry leader, Luxottica, there is plenty of opportunities to grow your career within Target Optical and beyond.

**GENERAL FUNCTION**

The Licensed Optician ensures the delivery of the Target Optical Way and the Guest Experience. The Licensed Optician lives out the Target Optical Way by embracing the Mindsets: People Focused, Collaborative, Accountable to Results, Think Differently and Simple, Fun and In Style.

**MAJOR DUTIES AND RESPONSIBILITIES**

+ Delivers the daily sales goal by flawless execution of the Guest Experience behaviors.

+ Ensures the delivery of a simple, fun and in-style fashion experience through the Playground Rules.

+ Builds Brand awareness by daily attracting new Guests from the Host to Optical.

+ Develops and maintains a professional business partnership with the Target Optical doctor and Target Host.

+ Models the Target Optical Personal Style Dress Code.

+ Creates an amazing Guest experience on every visit by accurately fitting and dispensing fashionable product to Guests.

+ Follows all operating policies and procedures at the highest level to include training, timely and accurate implementation of approved marketing/ merchandising programs and promotions, the accurate completion of all sales transactions, and utilization of all sales strategies and resources.

+ Ensures accuracy in all transactions/interactions with the Guest.

**BASIC QUALIFICATIONS**

+ High School Diploma or equivalent

+ Licensed as required by state

+ 1+ years experience in retail or customer service

+ Basic Computer Skills

+ Selling Skills

+ Driver for Results

+ Self-Motivated

+ Critical Thinking

+ Accountability

+ Accuracy in measurements

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email [email protected].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

**Nearest Major Market:** Tucson

**Job Segment:** Retail Sales, Merchandising, Retail

Target Optical - Apprentice Optician

Date: Apr 11, 2024

Brand: Target Optical

Location:

Goodyear, AZ, US, 85338

**Requisition ID:** 842920

**Store #** : 002233 Target Optical

**Position:** Full-Time

**Total Rewards: Benefits/Incentive Information (https://jobs.luxottica.com/content/Benefits-and-Perks/?locale=en\_US)**

At Target Optical, we are on a mission to be the ally that WOW's! all families shopping at Target, by offering an easy and inspiring optical experience, no matter when, where or how they shop - and having a blast while doing it!

We offer flexible work schedules and competitive compensation packages including medical & dental benefits, employee discounts on eyewear, tuition reimbursement and paid time off. At Target Optical, we pride ourselves on building a culture where we focus and invest in people. We are a fast-growing brand and are looking for people who are passionate, enthusiastic and growth oriented. And because we are part of eyewear industry leader, Luxottica, there is plenty of opportunities to grow your career within Target Optical and beyond.

**GENERAL FUNCTION**

The Apprentice Optician drives profitable sales growth, attracts and retains guests for life by delivering exceptional Guest service. This is accomplished through development of a positive and productive retail-selling environment that ensures premier Guest Service, Guest retention, as well as outstanding Optical Team/Doctor satisfaction.

**MAJOR DUTIES AND RESPONSIBILITIES**

+ Drives profitable store sales by fostering a retail selling culture by practicing and role-playing effective retail sales skills.

+ Develops professional business relationships with other Team Members.

+ Verifies visual acuity.

+ Analyzes and interprets prescriptions and lens design.

+ Measures pupillary distances, bifocal, trifocal and progressive placement.

+ Selects and measures frame for facial contour, eye size, bridge size and temple length.

+ Fits and adjusts eyewear to the face and eyes.

+ Dispenses contact lenses.

+ Fills ophthalmic eyeglass prescriptions and fits and adapts lenses and frames, utilizing optical prescription, within the guidelines established by the state.

+ Ensures high quality/timely product manufacturing/fabrication.

+ Dispenses quality product, within the guidelines established by the state.

**BASIC QUALIFICATIONS**

+ High School Degree or equivalent

+ Actively enrolled in a state approved Optician Apprentice program

+ 2+ years in retail or customer service position

+ Basic computer skills

+ Independent and self-motivated

+ Ability to grow sales through sales skills

+ Enthusiastic and concise communication

+ Attention to detail

**PREFERRED QUALIFICATIONS**

+ Associates Degree

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email [email protected].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

**Nearest Major Market:** Phoenix

**Job Segment:** Retail Sales, Ophthalmic, Retail, Healthcare

GENERAL FUNCTION: The major responsibility of the Store Manager is to drive profitable sales growth through the delivery of outstanding patient experience. Lead team in a positive and productive environment, modeling exemplary patient care. Develop and maintain outstanding associate and doctor satisfaction and retention. MAJOR DUTIES & RESPONSIBILITIES: * Drive profitable store sales by fostering a patient focused retail culture. * Attainment of plan sales goal and comp store sales growth. * Positive comp store contribution (year-on-year improvement). * Manage payroll cost effectively, in accordance with Company standards * Manage gross margin, in accordance with Company standards * Effectively train and develop associates to consistently provide a patient care focused experience. * Develop team of administratively skilled associates that provide support on daily operational tasks. * Develop strong professional relationships with Doctors. * Ensure appropriate coverage and quality of Doctor hours. * Implementation of initiatives to increase number or exams and conversion of exams to sales. * Participate in business planning and business updates. * Accountable for the recruitment, training, development, and retention of high performing associates, as measured by:* Selection of brand right associates who demonstrate desired patient care behaviors * Effective and consistent associate On Boarding * Utilization of effective daily practice and role-playing * Employee satisfaction through two-way communication * Proactive manpower planning for adequate bench strength * Ensuring positive patient satisfaction, as measured by patient retention and survey responses. * Ensure each store is effectively merchandised and presented according to standards as measured by:* Execution of planogram * Execution of visual appearance inside and outside of store (i.e., signage) * Maintenance of overall standards (i.e. cleanliness, housekeeping) * Associates exhibit professional presentation (i.e., attire) in accordance with Company standards * Ensure high quality through customer follow-up, accurate measurements, correct pricing, POS entry, and realistic service delivery time quote as measured by:* Ready when promised * Remake and return percent as compared to Company average * Calls to customers to follow-up on purchases * Maximize Managed Vision Care relationships and sales opportunities. * Timely implementation of approved Marketing programs * Execution of signage and promotions according to Company standards. * Execution of operational procedures:* Safety (security system, safety information posted, fire extinguishers, door locks) * Maintenance as measured by proper housekeeping, carpet, store front windows, proper lighting, and store safety (safety information posted, fire extinguishers and door locks) KNOWLEDGE & SKILLS: * Optical knowledge or Licensed * Proven track record of sales growth through sales skills and accountability for sales results. * Ability to train (through practice and role-play), coach, and develop excellent patient focused, and sales and results-oriented associates. * Demonstrated ability to deliver an outstanding experience during direct interaction with patients. * Ability to recruit and select associates and doctors. * Proven experience and results with a retail or customer service establishment. * Ability to present and implement decisive and creative solutions to opportunities to grow the business. * Ability to provide enthusiastic and concise communication to meet/exceed patient expectations. * Foster positive and results-oriented associate and doctor relationships. * Success in store merchandising and attention to detail. * Ability to manage priorities through adaptability and flexibility. * Willingness to take calculated risks * Attention to detail and follow-up. * Abilities to multi-task and delegate to maximize patient interaction. * Computer experience preferred. EDUCATION: Bachelor's degree or comparable experience in retail operations. The incumbent or successful candidate must meet the position requirements above in order to perform the essential functions of this position and achieve the outcomes/results indicated in this position description. The Company will make every effort to make reasonable accommodations upon request to enable qualified individuals with known disabilities to perform the essential functions of their job.

Sales Associate Target Optical

Date: Apr 8, 2024

Brand: Target Optical

Location:

Flagstaff, AZ, US, 86001

**Requisition ID:** 842511

**Store #** : 004820 Target Optical

**Position:** Part-Time

**Total Rewards: Benefits/Incentive Information (https://jobs.luxottica.com/content/Benefits-and-Perks/?locale=en\_US)**

At Target Optical, we are on a mission to be the ally that WOW's! all families shopping at Target, by offering an easy and inspiring optical experience, no matter when, where or how they shop - and having a blast while doing it!

We offer flexible work schedules and competitive compensation packages including medical & dental benefits, employee discounts on eyewear, tuition reimbursement and paid time off. At Target Optical, we pride ourselves on building a culture where we focus and invest in people. We are a fast-growing brand and are looking for people who are passionate, enthusiastic and growth oriented. And because we are part of eyewear industry leader, Luxottica, there is plenty of opportunities to grow your career within Target Optical and beyond.

**GENERAL FUNCTION**

The Sales Associate is responsible for creating an outstanding optical experience for our guests by bringing together their knowledge, experiences and personality together with the guests needs and our high quality fashion brands.

**MAJOR DUTIES AND RESPONSIBILITIES**

+ Consistently deliver sales plan and company objectives through cultivating existing customer relationships and building new ones.

+ Utilizes optical prescription to recommend specific lenses and lens coatings.

+ Assists patients in the selection of frames and coordinates frames with optical measurements assisting our customers in choosing the perfect vision solution.

+ Conducts measurements using appropriate optical tools and consults with Optician as needed.

+ Actively participates and contributes to a positive store environment, fostering strong, professional relationships with peers, management, doctors and support staff (Target Host partners).

+ Takes pride in the appearance of store & shows initiative to keep displays & inventory clean, attractive & organized.

+ Helps foster an inclusive culture by treating customers and colleagues with respect

**BASIC QUALIFICATIONS**

+ High School Diploma or GED

+ 1+ years experience in retail or customer service

+ Familiarity with point of sale system, computers & calculators with basic phone and math skills

+ Embrace new technology & change with high level of accuracy

+ Ability to sell through use of sales skills and accountability for sales results, with a desire to meet goals.

+ Strong communication skills (both oral and written)

+ Self-Motivator with a demonstrated ability to multi-task; ability to respond flexibly in a quickly changing environment

Target Opitical is part of the Luxottica, N.A family. Luxottica is a leader in the design, manufacture and distribution of fashion, luxury and sports eyewear.

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email [email protected].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

**Nearest Major Market:** Flagstaff

**Nearest Secondary Market:** Sedona

**Job Segment:** Retail Sales, Retail

Eyeglass World is part of National Vision, one of the largest optical retailers in the United States. Eyeglass World has over 100 locations across the United States and offers eye exams, contact lenses, eyeglasses, sunglasses and protective eyewear. The brand keeps customers happy with affordable prices and same-day service via in-store labs.

For more details about Eyeglass Word, visit EyeglassWorld.com (https://www.eyeglassworld.com/about-us) .

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

Our strong force of talented opticians and associates help customers see their best to live their best. By selling, fitting and dispensing eyewear to customers with superb customer service, our opticians ensure our standard of excellence is never compromised – and they’re rewarded for that with an impressive benefits package.

How would you like Sundays off? Yes, every Sunday we’re closed!

What would you do? – The Specifics

+ Greet customers in a friendly manner and ensure high quality customer service.

+ Meet National Vision’s sales objectives.

+ Maintain awareness of same day service using “Ready When Promised” production board.

+ Ensure customers receive quality products in a timely manner.

+ Assist with answering phones efficiently in accordance with National Vision telephone protocol.

+ Ensure all customer service complaints are handled effectively and efficiently.

+ Review reasons for redos and implement practices to correct. Ensure quality standards are met.

+ Check on status and notify customers when orders are in or of any delays.

+ Ensure all intra-web functions are done daily including cancelled job status, backorder list and problem jobs.

+ Assist with dispensing eyeglasses and contact lenses to customers, if permitted by state law.

+ Perform insertion and removal training of contact lens as directed by management and permitted by state law.

+ Ensure store cleanliness policies are adhered to at all times.

+ Complete inventory count and replenish stock as necessary.

+ Ensure all visual merchandising is implemented and maintained.

+ Ensure that the eyeglass department is kept clean and organized at all times.

+ Ensure that inventory control and loss prevention procedures are followed at all times.

Are you the right fit? – The Suitable Talent

+ Previous retail experience preferred, but not required.

+ Effective interpersonal skills.

+ Ability to present and sell eyeglass features and specialty lenses.

+ Must possess strong customer service skills.

+ Ability to learn optical knowledge.

+ Must be able to work and interact effectively within a host store environment, adhering to and promoting all host store policies, procedures, and regulations.

+ Ability to stand for extended periods of time that may average 6-8 hours.

Taking care of our people

We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates – including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.

Please see our website www.nationalvision.com to learn more.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

GENERAL FUNCTION: The major responsibility of the Store Manager is to drive profitable sales growth through the delivery of outstanding patient experience. Lead team in a positive and productive environment, modeling exemplary patient care. Develop and maintain outstanding associate and doctor satisfaction and retention. MAJOR DUTIES & RESPONSIBILITIES: * Drive profitable store sales by fostering a patient focused retail culture. * Attainment of plan sales goal and comp store sales growth. * Positive comp store contribution (year-on-year improvement). * Manage payroll cost effectively, in accordance with Company standards * Manage gross margin, in accordance with Company standards * Effectively train and develop associates to consistently provide a patient care focused experience. * Develop team of administratively skilled associates that provide support on daily operational tasks. * Develop strong professional relationships with Doctors. * Ensure appropriate coverage and quality of Doctor hours. * Implementation of initiatives to increase number or exams and conversion of exams to sales. * Participate in business planning and business updates. * Accountable for the recruitment, training, development, and retention of high performing associates, as measured by:* Selection of brand right associates who demonstrate desired patient care behaviors * Effective and consistent associate On Boarding * Utilization of effective daily practice and role-playing * Employee satisfaction through two-way communication * Proactive manpower planning for adequate bench strength * Ensuring positive patient satisfaction, as measured by patient retention and survey responses. * Ensure each store is effectively merchandised and presented according to standards as measured by:* Execution of planogram * Execution of visual appearance inside and outside of store (i.e., signage) * Maintenance of overall standards (i.e. cleanliness, housekeeping) * Associates exhibit professional presentation (i.e., attire) in accordance with Company standards * Ensure high quality through customer follow-up, accurate measurements, correct pricing, POS entry, and realistic service delivery time quote as measured by:* Ready when promised * Remake and return percent as compared to Company average * Calls to customers to follow-up on purchases * Maximize Managed Vision Care relationships and sales opportunities. * Timely implementation of approved Marketing programs * Execution of signage and promotions according to Company standards. * Execution of operational procedures:* Safety (security system, safety information posted, fire extinguishers, door locks) * Maintenance as measured by proper housekeeping, carpet, store front windows, proper lighting, and store safety (safety information posted, fire extinguishers and door locks) KNOWLEDGE & SKILLS: * Proven track record of sales growth through sales skills and accountability for sales results. * Ability to train (through practice and role-play), coach, and develop excellent patient focused, and sales and results-oriented associates. * Demonstrated ability to deliver an outstanding experience during direct interaction with patients. * Ability to recruit and select associates and doctors. * Proven experience and results with a retail or customer service establishment. * Ability to present and implement decisive and creative solutions to opportunities to grow the business. * Ability to provide enthusiastic and concise communication to meet/exceed patient expectations. * Foster positive and results-oriented associate and doctor relationships. * Success in store merchandising and attention to detail. * Ability to manage priorities through adaptability and flexibility. * Willingness to take calculated risks * Attention to detail and follow-up. * Abilities to multi-task and delegate to maximize patient interaction. * Computer experience preferred. EDUCATION: Bachelor's degree or comparable experience in retail operations. The incumbent or successful candidate must meet the position requirements above in order to perform the essential functions of this position and achieve the outcomes/results indicated in this position description. The Company will make every effort to make reasonable accommodations upon request to enable qualified individuals with known disabilities to perform the essential functions of their job.