Customs and Border Protection Officers

Company:

US0049 Sysco Arizona (Division of USA I)

Zip Code:

85353

Minimum Years of Experience:

0-1 Years

Employment Type:

Full Time

Travel Percentage:

Up to 75%

COMPENSATION INFORMATION:

The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors

Are you an experienced Sales Professional, Restaurant Manager, Culinary Manager or Chef looking for career development opportunities? Join Sysco's World Class Sales Team and explore all the benefits and perks.

Why you should join our Sales Team:

+ Competitive base salary, bonus, plus promotional incentive opportunities

+ Car allowance (mileage reimbursement for candidates in CA) and cell phone provided

+ Career pathing opportunities for both entry level, and experienced individuals

+ Opportunity to be part of a purpose driven organization that supports communities and associates

+ Specialized sales training

+ Individual as well as team-based selling

+ Opportunity to learn different ethnic segments

+ Monthly and annual sales rewards and recognition

+ Robust benefits package including an Employee Stock Purchase Plan, & 401(k) with automatic matching

JOB SUMMARY

This is an outside sales position responsible for promoting the company's products and services and for building relationships with new and existing accounts. The main focus is to help Sysco customers succeed while achieving sales and profit goals established by the company. This position may require working some non-traditional hours (evening, weekends, and holidays) to successfully meet customers' needs.

The territory for this opportunity is West Phoenix, AZ

RESPONSIBILITIES

+ Develop new business, penetrate existing accounts, and minimize lost business to achieve profitable sales growth and special objectives within assigned territory.

+ Seek and qualify prospects following company account stratification goals.

+ Research customer business needs and develops a mix of products and service to meet needs.

+ Evaluate market trends and recommend products to customers, based on business needs and goals.

+ Be informed of market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.

+ Answer customers' questions about products, prices, availability, and product use.

+ Provide product information and practical training to customer personnel.

+ Drive personal vehicle to customer accounts, conventions, company meetings, etc.

+ Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms.

+ Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (for example, out of stock items, special order items, low inventory, etc.).

+ Participate in company functions, promotions, customer visits, and customer events.

+ Attend and participate in general sales and district meetings.

+ Engage in ongoing training sessions.

+ Assist with the training of new employees as requested.

+ Review and analyze daily and weekly reports such as special-order requests, customer bid files, and sales/gross profit margin data.

+ Perform administrative duties, such as preparing sales budgets and reports, maintaining sales records, processing credits, and pick-up requests, preparing sales quotes and menu suggestions, and filing reports.

+ Other duties may be assigned.

QUALIFICATIONS

Required Education/Experience

+ Bachelor's degree in Business, Sales, Marketing, Hospitality, Culinary Arts or related discipline OR HSD/GED and 3 years Restaurant Management, B2B or outside sales experience, or equivalent relatable experience.

Preferred Qualifications

+ Bi-Lingual

+ Restaurant Management, Foodservice Outside Sales, Chef Experience preferred

Certificates, Licenses, and Registrations

+ Valid driver's license with a "clean" driving record (including no multiple DUIs within the last 2 years)

+ Current automobile insurance with the following limits of liability: Bodily injury - $100,000 each person and $300,000 each accident; property damage - $100,000 is required

Requirement

+ Submit to pre-employment testing (Drug Screen, Background Check).

+ Must sign Sysco Protective Covenants Agreement.

+ Reside or willing to relocate to the geographical vicinity of territory.

Professional Skills

+ Basic PC skills and proficiency with MS Office.

+ Ability to read, write, speak English.

Competencies

+ Building Trust

+ Building Customer Loyalty

+ Follow-up

+ Sales Ability / Persuasiveness

+ Managing Work

+ Adaptability

+ Communication

BENEFITS INFORMATION:

For information on Sysco's Benefits, please visit https://SyscoBenefits.com

OVERVIEW:

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.

We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

AFFIRMATIVE ACTION STATEMENT:

Applicants must be currently authorized to work in the United States.

We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

**Job Description Summary**

Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.

**Job Description**

1 In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels.

2 Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally.

3 May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center.

4 May answer the telephone and answer callers question or transfer call to appropriate staff member.

5 Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff.

6 Alerts Group Leader or Supervisor of donor flow issues.

7 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.

8 Understands the policies and procedures associated with hyper immune programs at the center if applicable.

9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.

10 Maintains confidentiality of all personnel, donor and center information.

11 May be cross-trained in other areas to meet the needs of the business.

12 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.

13 Perform other job-related duties as assigned.

**Education**

• High school diploma or equivalent required

**Experience**

• Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience

• Must be able to perform basic math calculations

**Working Conditions**

(physical & mental requirements)

• Ability to understand, remember and apply oral and/or written instructions

• Ability to understand and follow basic instructions and guidelines

• Must be able to see and speak with customers and observe equipment operation.

• Occasionally perform tasks while standing and walking up to 100% of time

• Reach, bend, kneel and have high level of manual dexterity

• Occasionally be required to lift and carry up to 25 pounds

• Fast paced environment with frequent interruptions

• Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens

• Required to wear Personal Protective Equipment while performing specific tasks or in certain areas

• Required to work overtime and extended hours to support center operational needs

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.

Please note, we may not have an immediate need at the present time; however we are always interested in speaking to well qualified candidates for future openings.

If you are interested in exploring a career with CSL, please apply. Someone will follow up depending on the current needs, but please be aware correspondence may not be immediate.

**Our Benefits**

CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp .

**About CSL Plasma**

CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma (https://www.cslplasma.com/about-csl-plasma) .

**We want CSL to reflect the world around us**

As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion (https://www.cslplasma.com/careers/diversity-and-inclusion) at CSL.

**Do work that matters at CSL Plasma!**

R-222520

CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act. https://www.cslbehring.com/careers/eeo-statement

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.

**Job Description**

**_This position is eligible for a $3000 Sign On Bonus!_**

**Please take this** **virtual tour** **to get a sneak peek of one of our Plasma Donation Centers.**

**About BioLife Plasma Services**

Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations.

_BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._

**About the role:**

Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS).

**How you will contribute**

+ You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE).

+ You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities.

+ You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility.

+ You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable.

+ You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents.

+ You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs.

**What you bring to Takeda:**

+ High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements

+ Currently licensed or certified in the state where responsibilities will be assigned: Registered Nurse (RN), Nurse Practitioner (NP) or Physician Assistant (PA)

+ Current Cardiopulmonary Resuscitation (CPR) and AED certification

+ Fulfill state requirements (in state of licensure) for basic IV therapy

+ Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist

+ Two years in a clinical or hospital setting

**More about us:**

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.

**BioLife Compensation and Benefits** **Summary**

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

**For Location:**

USA - AZ - Mesa

**U.S. Hourly Wage Range:**

$33.08 - $45.48

The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.

U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

**EEO Statement**

_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._

**Locations**

USA - AZ - Mesa

**Worker Type**

Employee

**Worker Sub-Type**

Regular

**Time Type**

Full time

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.

**Job Description**

**_This position is eligible for a $3000 Sign On Bonus!_**

**About BioLife Plasma Services**

Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we’ll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.

_BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._

**_OBJECTIVES/PURPOSE_**

The Bilingual Spanish speaking Medical Support Specialist helps to support our donors, including our Spanish speaking donors, by providing all Medical Support Specialist job duties to our donor populations.,. The Bilingual Spanish speaking Medical Support Specialist determines donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, donor notification of unsuitable test results. The Medical Support Specialist works under the direct supervision of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the supervision of the Center Physician for medical issues. Ideally, the Medical Support Specialist will be familiar with regulations of the plasma collection industry and/or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS).

**_ACCOUNTABILITIES_**

**Donor Eligibility (85%)**

+ Helps to support the overall success of BioLife’s end to end donation process and helps to champion BioLife’s en Espanol initiative

+ Helps to communicate and provide support to all donors, including Spanish speaking donors to ensure a seamless and exemplary donation experience

+ Communicates to all donors, including Spanish speaking donors, written and verbally, including support in communicating important medical terminology in both Spanish and English, as needed

+ Determine donor eligibility accurately and in a timely manner, to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE) as required.

+ Evaluate and manage donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the execution of Center Physician’s standing orders and donor transport to emergency care facilities.

+ Manage donor deferral; reviews test results and notify donors of unsuitable test results per applicable SOPs.

+ Initiation and investigation of Post Donation Information (PDI).

+ Refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, problem solving, or guidance concerning medical or technical issues, including donor safety and eligibility.

+ Demonstrate continued competency in the performance of job responsibilities and complete periodic assessment with the Center Physician per applicable SOPs.

+ May be asked to help translate or facilitate communication with Spanish speaking donors and other BioLife team members.

**Assist the EHS program as required per SOPs or as requested by the EHS Manager (5%)**

+ Conduct pre-placement evaluation of new hires to include assessment of medical history questionnaire.

+ Support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable.

+ Maintain applicable employee medical records.

+ Member of EHS site committee and assist in training of employees, as required.

+ Manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents.

+ Administer first aid to employees as needed.

+ Act as Pandemic Coordinator when authorized by EHS.

+ Supports investigations associated with pandemic threats within local community as indicated by EHS or Medical Affairs.

**May perform all required duties in the area of Medical History (including, but not limited to): (10%)**

+ Greet donors as they enter and exit the donor floor.

+ Take and record donor pulse, blood pressure, and temperature measures and monitor electronic donor questionnaire system.

+ Perform finger stick, test sample, and record other donor measures to include hematocrit, total protein and weight.

+ Enter donor information into the Donor Information System (DIS).

**_DIMENSIONS AND ASPECTS_**

**Technical/Functional (Line) Expertise**

+ Currently licensed or certified in the state where duties will be assigned: Licensed Practical or Vocational Nurse (LPN or LVN)

+ Current Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification required

+ Must speak, read, and write fluent English and Spanish and successfully pass BioLife’s Spanish proficiency test upon hire

+ Fulfilment of state requirements (in state of licensure) for basic IV therapy

+ Able to satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist

+ Minimum of two years in a clinical or hospital setting preferred

+ Effective communication skills

+ Detail-oriented

+ Customer service oriented

+ Basic computer skills

+ Willingness to work with other Center Medical Team members to ensure coverage of all operating hours

**Leadership**

+ Integrity

+ Fairness

+ Honesty

+ Perseverance

+ Putting the patient at the center

+ Building trust with society

+ Reinforcing our reputation

+ Developing the business

+ Effective coaching and counseling skills.

**Decision-making and Autonomy**

+ Routinely makes decisions determining donor eligibility.

+ Seeks guidance from Center Physician and Center Management (including Quality) for medium to high impact decisions and urgent matters.

+ Regularly advises and consults with donors/customers (External)

+ Coordinates with Center Management team and Quality to ensure successful operation standards are met (Internal)

**Interaction**

+ Responsible for providing exceptional customer service to donors (external) and fellow employees (internal)

+ Attend staff meetings and other team meetings as required.

+ Ability to multi-task and work as a team player.

+ Attention to detail and ability to work independently

+ Effective coaching and counseling skills.

**Innovation**

+ Coordinates with all other center roles to effectively problem solve, ensure safety of staff and donors, and provide an exceptional customer experience.

+ Supports the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through use of company approved procedures (including but not limited to 5S, Value Stream Mapping and Kaizen).

**Complexity**

+ Maintain general cleanliness of work area and assist other work areas as needed to ensure a clean and professional environment.

+ Willingness to travel preferred. (less than 10%)

**_EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:_**

**Essential:**

+ Bachelor’s Degree, or equivalent graduate of a recognized educational nursing program.

+ Currently licensed or certified in the state where duties will be assigned: Licensed Practical or Vocational Nurse (LPN or LVN)

+ Current Cardiopulmonary Resuscitation (CPR) and AED certification required

+ Ability to fluently and proficiently speak and read in both English and Spanish

**Desired:** Minimum of two years in a clinical or hospital setting preferred

**_ADDITIONAL INFORMATION_**

+ FLSA Classification (US) - Non-Exempt

+ Other duties and responsibilities as assigned.

Job Types: Full-time, Part-time

Benefits:

+ 401(k)

+ 401(k) matching

+ Dental insurance

+ Disability insurance

+ Employee assistance program

+ Flexible schedule

+ Free parking

+ Health insurance

+ Life insurance

+ Paid sick time

+ Paid time off

+ Referral program

+ Vision insurance

Standard shift:

+ Day shift

Weekly schedule:

+ Monday to Friday

+ Weekend availability

Education:

+ High school or equivalent (Required)

License/Certification:

+ LVN/LPN (Required)

Work Location: In person

**BioLife Compensation and Benefits** **Summary**

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

**For Location:**

USA - AZ - Mesa

**U.S. Hourly Wage Range:**

$25.00 - $34.38

The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.

U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

**EEO Statement**

_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._

**Locations**

USA - AZ - Mesa

**Worker Type**

Employee

**Worker Sub-Type**

Regular

**Time Type**

Full time

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.

**Job Description**

**_This position is eligible for a $3000 Sign On Bonus!_**

**About BioLife Plasma Services**

Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we’ll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.

_BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._

**_OBJECTIVES/PURPOSE_**

The Bilingual Spanish speaking Medical Support Specialist helps to support our donors, including our Spanish speaking donors, by providing all Medical Support Specialist job duties to our donor populations.,. The Bilingual Spanish speaking Medical Support Specialist determines donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, donor notification of unsuitable test results. The Medical Support Specialist works under the direct supervision of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the supervision of the Center Physician for medical issues. Ideally, the Medical Support Specialist will be familiar with regulations of the plasma collection industry and/or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS).

**_ACCOUNTABILITIES_**

**Donor Eligibility (85%)**

+ Helps to support the overall success of BioLife’s end to end donation process and helps to champion BioLife’s en Espanol initiative

+ Helps to communicate and provide support to all donors, including Spanish speaking donors to ensure a seamless and exemplary donation experience

+ Communicates to all donors, including Spanish speaking donors, written and verbally, including support in communicating important medical terminology in both Spanish and English, as needed

+ Determine donor eligibility accurately and in a timely manner, to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE) as required.

+ Evaluate and manage donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the execution of Center Physician’s standing orders and donor transport to emergency care facilities.

+ Manage donor deferral; reviews test results and notify donors of unsuitable test results per applicable SOPs.

+ Initiation and investigation of Post Donation Information (PDI).

+ Refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, problem solving, or guidance concerning medical or technical issues, including donor safety and eligibility.

+ Demonstrate continued competency in the performance of job responsibilities and complete periodic assessment with the Center Physician per applicable SOPs.

+ May be asked to help translate or facilitate communication with Spanish speaking donors and other BioLife team members.

**Assist the EHS program as required per SOPs or as requested by the EHS Manager (5%)**

+ Conduct pre-placement evaluation of new hires to include assessment of medical history questionnaire.

+ Support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable.

+ Maintain applicable employee medical records.

+ Member of EHS site committee and assist in training of employees, as required.

+ Manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents.

+ Administer first aid to employees as needed.

+ Act as Pandemic Coordinator when authorized by EHS.

+ Supports investigations associated with pandemic threats within local community as indicated by EHS or Medical Affairs.

**May perform all required duties in the area of Medical History (including, but not limited to): (10%)**

+ Greet donors as they enter and exit the donor floor.

+ Take and record donor pulse, blood pressure, and temperature measures and monitor electronic donor questionnaire system.

+ Perform finger stick, test sample, and record other donor measures to include hematocrit, total protein and weight.

+ Enter donor information into the Donor Information System (DIS).

**Interaction**

+ Responsible for providing exceptional customer service to donors (external) and fellow employees (internal)

+ Must speak, read, and write fluent English and Spanish and successfully pass BioLife’s Spanish proficiency test upon hire

+ Attend staff meetings and other team meetings as required.

+ Ability to multi-task and work as a team player.

+ Attention to detail and ability to work independently

+ Effective coaching and counseling skills.

**Innovation**

+ Coordinates will all other center roles to effectively problem solve, ensure safety of staff and donors, and provide an exceptional customer experience.

+ Supports the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through use of company approved procedures (including but not limited to 5S, Value Stream Mapping and Kaizen).

**Complexity**

+ Maintain general cleanliness of work area and assist other work areas as needed to ensure a clean and professional environment.

+ Willingness to travel preferred. (less than 10%)

**_EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:_**

**Essential:** Graduate of a recognized educational program.

**Desired:**

+ Bachelor’s Degree preferred.

+ Minimum of two years in a clinical or hospital setting preferred.

**_ADDITIONAL INFORMATION_**

+ FLSA Classification (US) - Non-Exempt

+ Other duties and responsibilities as assigned.

**BioLife Compensation and Benefits** **Summary**

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

**For Location:**

USA - AZ - Mesa

**U.S. Hourly Wage Range:**

$22.31 - $30.67

The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.

U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

**EEO Statement**

_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._

**Locations**

USA - AZ - Mesa

**Worker Type**

Employee

**Worker Sub-Type**

Regular

**Time Type**

Full time

**Why Wells Fargo:**

Are you ready for the next step in your career? This is where it begins - at a company known for our "Well Life" approach to supporting employees' career aspirations, work-life balance, and mental and physical health. We ranked #2 on the 2023 LinkedIn Top Companies list - and #1 among financial services companies - as the best workplace "to grow your career" in the U.S. We're especially proud of our tangible, meaningful commitment to diversity, equity, and inclusion in the workplace. When it comes to employees' financial health, we offer competitive salaries and generous benefits package. Apply today.

**About this role:**

Wells Fargo is seeking a 20hr Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today.

**In this role you will:**

+ Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers

+ Complete operational activities while minimizing risks under established policies

+ Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization

+ Receive direction from managers and exercises judgment within defined policies and procedures

+ Escalate questions and issues to more experienced roles

+ Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions

+ Identify information and services to meet customers financial needs

**Required Qualifications:**

+ 1+ year of experience interacting with customers, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

+ Bilingual speaking and listening proficiency in Spanish/English

**Desired Qualifications:**

+ Customer service focus with experience handling complex transactions across multiple systems

+ Ability to educate and connect customers to technology and share the value of mobile banking options

+ Ability to interact with integrity and professionalism with customers and team members

+ Experience working with others on a team to meet customer needs

+ Cash handling experience

+ Ability to follow policies, procedures, and regulations

+ Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss

+ Well-organized, independent and able to prioritize in a fast-paced environment

+ Ability to exercise judgment, raise questions to management, and adhere to policy guidelines

+ Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting

+ Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues

**Job Expectations:**

+ Ability to work weekends and holidays as needed or scheduled

+ This position is not eligible for Visa sponsorship

+ Must take and pass required language assessment

**Posting Location(s):**

+ 5840 W Thomas Rd, PHOENIX, AZ 850

Spanish speaking required

**Posting End Date:**

30 Apr 2024

***Job posting may come down early due to volume of applicants.**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

**Company:** WELLS FARGO BANK

**Req Number:** R-363917

**Updated:** Thu Apr 25 00:00:00 UTC 2024

**Location:** PHOENIX,Arizona

**Why Wells Fargo:**

Are you ready for the next step in your career? This is where it begins - at a company known for our "Well Life" approach to supporting employees' career aspirations, work-life balance, and mental and physical health. We ranked #2 on the 2023 LinkedIn Top Companies list - and #1 among financial services companies - as the best workplace "to grow your career" in the U.S. We're especially proud of our tangible, meaningful commitment to diversity, equity, and inclusion in the workplace. When it comes to employees' financial health, we offer competitive salaries and generous benefits package. Apply today.

**About this role:**

Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today.

**In this role you will:**

+ Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers

+ Complete operational activities while minimizing risks under established policies

+ Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization

+ Receive direction from managers and exercises judgment within defined policies and procedures

+ Escalate questions and issues to more experienced roles

+ Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions

+ Identify information and services to meet customers financial needs

**Required Qualifications:**

+ 1+ year of experience interacting with customers, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

+ Bilingual speaking and listening proficiency in Spanish/English

**Desired Qualifications:**

+ 1+ year of experience interacting with people, demonstrated through work, military, or education

+ Customer service focus with experience handling complex transactions across multiple systems

+ Ability to educate and connect customers to technology and share the value of mobile banking options

+ Ability to interact with integrity and professionalism with customers and team members

+ Experience working with others on a team to meet customer needs

+ Cash handling experience

+ Ability to follow policies, procedures, and regulations

+ Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss

+ Well-organized, independent and able to prioritize in a fast-paced environment

+ Ability to exercise judgment, raise questions to management, and adhere to policy guidelines

+ Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting

+ Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues

**Job Expectations:**

+ Ability to work weekends and holidays as needed or scheduled

+ This position is not eligible for Visa sponsorship

+ Must take and pass required language assessment

**Posting Location(s):**

+ 145 E 22nd St Tucson, AZ 85713

**Posting End Date:**

28 Apr 2024

***Job posting may come down early due to volume of applicants.**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

**Company:** WELLS FARGO BANK

**Req Number:** R-363300

**Updated:** Tue Apr 23 00:00:00 UTC 2024

**Location:** TUCSON,Arizona

**Why Wells Fargo:**

Are you ready for the next step in your career? This is where it begins - at a company known for our "Well Life" approach to supporting employees' career aspirations, work-life balance, and mental and physical health. We ranked #2 on the 2023 LinkedIn Top Companies list - and #1 among financial services companies - as the best workplace "to grow your career" in the U.S. We're especially proud of our tangible, meaningful commitment to diversity, equity, and inclusion in the workplace. When it comes to employees' financial health, we offer competitive salaries and generous benefits package. Apply today.

**About this role:**

Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today.

**In this role you will:**

+ Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers

+ Complete operational activities while minimizing risks under established policies

+ Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization

+ Receive direction from managers and exercises judgment within defined policies and procedures

+ Escalate questions and issues to more experienced roles

+ Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions

+ Identify information and services to meet customers financial needs

**Required Qualifications:**

+ 1+ year of experience interacting with customers, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

+ Bilingual speaking and listening proficiency in Spanish/English

**Desired Qualifications:**

+ 1+ year of experience interacting with people, demonstrated through work, military, or education

+ Customer service focus with experience handling complex transactions across multiple systems

+ Ability to educate and connect customers to technology and share the value of mobile banking options

+ Ability to interact with integrity and professionalism with customers and team members

+ Experience working with others on a team to meet customer needs

+ Cash handling experience

+ Ability to follow policies, procedures, and regulations

+ Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss

+ Well-organized, independent and able to prioritize in a fast-paced environment

+ Ability to exercise judgment, raise questions to management, and adhere to policy guidelines

+ Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting

+ Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues

**Job Expectations:**

+ Ability to work weekends and holidays as needed or scheduled

+ This position is not eligible for Visa sponsorship

+ Must take and pass required language assessment

**Posting Location(s):**

+ 790 W Catalina Dr Yuma, AZ 85364

**Posting End Date:**

1 May 2024

***Job posting may come down early due to volume of applicants.**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

**Company:** WELLS FARGO BANK

**Req Number:** R-363437

**Updated:** Thu Apr 25 00:00:00 UTC 2024

**Location:** YUMA,Arizona

**Why Wells Fargo:**

Are you ready for the next step in your career? This is where it begins - at a company known for our "Well Life" approach to supporting employees' career aspirations, work-life balance, and mental and physical health. We ranked #2 on the 2023 LinkedIn Top Companies list - and #1 among financial services companies - as the best workplace "to grow your career" in the U.S. We're especially proud of our tangible, meaningful commitment to diversity, equity, and inclusion in the workplace. When it comes to employees' financial health, we offer competitive salaries and generous benefits package. Apply today.

**About this role:**

Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today.

**In this role you will:**

+ Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers

+ Complete operational activities while minimizing risks under established policies

+ Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization

+ Receive direction from managers and exercises judgment within defined policies and procedures

+ Escalate questions and issues to more experienced roles

+ Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions

+ Identify information and services to meet customers financial needs

**Required Qualifications:**

+ 1+ year of experience interacting with customers, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

+ Bilingual speaking and listening proficiency in Spanish/English

**Desired Qualifications:**

+ 1+ year of experience interacting with people, demonstrated through work, military, or education

+ Customer service focus with experience handling complex transactions across multiple systems

+ Ability to educate and connect customers to technology and share the value of mobile banking options

+ Ability to interact with integrity and professionalism with customers and team members

+ Experience working with others on a team to meet customer needs

+ Cash handling experience

+ Ability to follow policies, procedures, and regulations

+ Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss

+ Well-organized, independent and able to prioritize in a fast-paced environment

+ Ability to exercise judgment, raise questions to management, and adhere to policy guidelines

+ Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting

+ Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues

**Job Expectations:**

+ Ability to work weekends and holidays as needed or scheduled

+ This position is not eligible for Visa sponsorship

+ Must take and pass required language assessment

**Posting Location(s):**

+ 321 W Mariposa Nogales, AZ 85621

**Posting End Date:**

29 Apr 2024

***Job posting may come down early due to volume of applicants.**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

**Company:** WELLS FARGO BANK

**Req Number:** R-363160

**Updated:** Tue Apr 23 00:00:00 UTC 2024

**Location:** NOGALES,Arizona

Join MultiPro Property Solutions to revolutionize multifamily property services. As industry leaders, we understand the challenges faced by property stakeholders. Our nationwide solution ensures high revenues, cost minimization, and resident satisfaction. With efficient make-ready services, we guarantee timely project completion. Join us in transforming the multifamily property industry and making a real impact.

The Field Service Manager is a key role reporting to the Operations Manager. As the Field Service Manager, you will have the opportunity to oversee and support field service operations in an assigned territory consisting of approximately 20-40 apartment communities. Your primary responsibility will be to ensure the successful deployment and quality of field services, including the careful selection of qualified independent contractors to join our network. In addition, you will play a crucial role in prioritizing the safety of our associates and delivering outstanding customer satisfaction.

Collaboration will be a key aspect of your role, as you will work closely with the Sales and Operations Management team. Together, you will establish strong partnerships within a defined portfolio of our client's property managers, maintenance managers, and other staff members. Your primary objectives will include ensuring adherence to project specifications, achieving on-time and high-quality ticket completion, and effectively managing change orders and approvals to drive customer satisfaction and reach the revenue goals of the branch.

The ideal candidate for this position will possess a customer service-oriented mindset and a strong desire for growth. A proven track record in managing field labor and construction services for multiple clients will be highly valued. Given the nature of the role, daily face-to-face customer interaction is expected, requiring excellent interpersonal and communication skills.

Salary Range: $55,000 - $65,000

Bonus: 10%

Schedule: Monday - Friday

Responsibilities:

+ Responsible for managing projects for requested services of approximately 20-40 apartment communities as needed and assigned

+ Responsible for identifying, selecting, and onboarding qualified independent contractors to build a bench in advance of capacity

+ Update, distribute, and ensure the daily schedule needs are being managed and completed in a timely and satisfactory manner

+ Coordinate with apartment community staff and independent contractors to meet client expectations

+ Walk jobsites to ensure service compliance to customer requirements, leveraging Field Service team members where possible

+ Ensure proper safety protocols and procedures are being met

+ Ensure client satisfaction through promptly and effectively addressing questions or concerns

+ Takes initiative and applies critical thinking skills to forecast/solve problems and drive results when anticipating independent contractor shortages, or when the independent contractors are not meeting the Client’s standard of work

+ Create and maintain cooperative working relationships and frequent communication with property staff and branch staff through daily site visits and timely response to questions and concerns

+ Educate property staff on any/all new service offerings from Valet Living

+ Comply with and train on all safety policies and procedures, reporting all safety incidents in a thorough and timely manner using Process Map

+ Collaborate with internal business partners; finance, human resources, marketing, operations, and IT when needed

+ Keep accurate client interaction records

+ Be attentive and mindful to property needs, contractor capacity, and our service offerings, work closely with the Account Management Team to sell and bid all services to meet Branch financial goals

+ New community launches, including a property, walk with the maintenance director to ensure agreement of the job scope and service protocols with a follow-up that includes property management

+ Provide community managers with updates/progress with job task(s) completions

+ Minimum bi-weekly visits per month for existing clients to build rapport

+ Perform other duties, as assigned

Qualifications:

+ High school diploma or GED equivalent required, AA degree or higher preferred

+ Minimum of 5 years of proven success in a field services management role

+ Multi-location management of construction and/or field services with a dispersed workforce highly preferred

+ Customer service, and prior people management experience preferred

+ Proposal building and sales experience preferred

+ Bilingual (English / Spanish) required

+ Excellent project management skills, including the planning, coordination, and delivery of service work

+ Detail oriented, highly organized, and exercises strong time-management

+ Exceptional verbal and written communications skills with superior interpersonal skills and the ability to interact with a variety of audiences

+ Must have a commitment to service excellence with a friendly and positive attitude

+ Strong organizational skills, and ability to multi-task

+ Able to work with cross-functional teams within the organization

+ Ability to make sound operations decisions quickly and under pressure

+ Ability to assess issues and situations for work to be completed and apply resolution proposals to community managers and independent contractors to fulfil the completion of service orders

+ Ability to adapt to technology platforms

+ Proficiency in MS Word, Outlook, SalesForce.com, Excel and PowerPoint

+ Excellent work ethic, integrity, and sense of accountability

+ Ability to manage stress and adapt to changing environment, comfortable with complexity

+ Ability to perform effectively in environments with frequent workload changes and competing demands

Physical Requirements and Special Conditions of Employment:

+ Ability to operate a motor vehicle in a manner consistent with local and state rules and regulations and company policy

+ Ability to lift up to 50 pounds

+ Ability to walk distance of our client properties, including up/downstairs, bend at waist and/or knees and lift arms at/over shoulder

+ Ability to work outdoors and be exposed to hot and cold temperatures

+ Valid driver license and good driving record

+ Flexibility to be available during irregular hours depending on business needs

Our full-time associates are provided with the following comprehensive, flexible benefits:

+ Health coverage for you and your family through medical, dental, vision plans

+ Healthcare Savings Account (HSA) plan with employer HSA contribution, Healthcare & Dependent Care Flexible Spending Account

+ 401k Savings Plan with matching company contribution

+ Paid Time Off program (up to 20 days PTO per calendar year plus 10 Holidays, 1 Floating Holiday & 1 Volunteer Day)

+ Support for continued education through tuition reimbursement of up to $5,250 per year & access to Valet Living online education center

+ Referral bonus program (up to $2,500 for each referral hired)

+ Pet insurance plan options

+ Financial protection through disability, life, accidental death & dismemberment, and business travel insurance

+ Associate and family assistance program

+ Associate Relief Fund

+ Associate discount program

+ Rewards and Recognition program

+ Free access to Torch Fitness (virtual program and events)

The final compensation offered will be determined based on various factors, including the candidate's location, level of experience, and skill set. As such, it may fall outside the range listed above.

The application window is anticipated to close 60 days from the date the job is posted.

#LI-AC1

Are you a current Valet Living employee? If so, click here (https://www.myworkday.com/wday/authgwy/valet/login.htmld) to apply.

Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

Valet Living is committed to the full inclusion of all qualified individuals. As part of this commitment, Valet Living will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please email [email protected]

Please note, this is a dedicated e-mail box designed exclusively to assist applicants with accommodation requests in relation to Valet Living's recruiting process. Inquiries about the status of applications will not receive a response from this e-mail box. We will make accommodations during the recruitment process in accordance with applicable law.

As the leading amenity-services provider in the multifamily industry, Valet Living offers unique career advantages, like our philosophy of “better tomorrow,” which means we invest in our associates with onboarding and training programs. Like working with the industry’s finest and a people-centric setting defined by recognition, rewards, and career pathing. And our Service Valet role includes the chance to earn, remain active, think, and enjoy me-time. Clearly, the difference is in our details.

Join a growing industry leader where we care about the details that make a difference in your career: Valet Living. For nearly 30 years, we’ve provided the most-used amenity services in the multifamily industry. We deliver increased asset value, reduced workload for onsite staff and improve the resident experience. With industry-leading tech and 8,000+ trusted associates, Valet Living serves 2 million+ homes nationwide. Valet Living is a portfolio company of the private equity group GI Partners.
http://valetliving.com

Valet Living Associates: Privacy Notice,

Effective Date: January 1, 2020
https://www.valetliving.com/applicant-privacy-notice/