Securities, Commodities, and Financial Services Sales Agents

**Senior Key Account Manager**

Company **Tucson Electric Power**

Location **Tucson, AZ**

Requisition ID **5614**

**About Us**

UNS Energy Corporation (http://www.uns.com) , headquartered in Tucson, Arizona, is a subsidiary ofFortis Inc. (https://www.fortisinc.com) , the largest investor-owned electric and gas distribution utility in Canada. Our public utility subsidiaries, Tucson Electric Power Company, UNS Electric, Inc. and UNS Gas, Inc., power our economy by providing electric and gas service to nearly 700,000 customers in Arizona.

We embrace a spirit of giving, dedicated to improving quality of life in the communities we have served for generations, and in TEP’s case, since the 1890s. We’re building a cleaner, greener grid, with more wind and solar power than ever before, while maintaining safe, reliable, and affordable service.

**Your Employer of Choice**

Our culture is rooted inshared core values (https://www.tep.com/careers/#values) that define how we work and who we are. Our team of innovative professionals bring their authentic selves to work each day to power our vision and make a difference. Be Part of Our Story.

We create opportunities for employees to thrive through:

+ **Continual growth:** In an industry changing faster than ever before, our commitment to professional growth and leadership development means we never stop challenging ourselves to explore new possibilities.

+ **Active Engagement:** We support a collaborative environment, with peer-to-peer learning and employee-driven groups that foster an inclusive culture.

+ **Total compensation:** UNS Energy Corporation also offers a competitive compensation and benefits package that includes a 401k plan with a generous company match, a company-sponsored pension plan, affordable individual and family health insurance plans, tuition assistance, life insurance, long-term disability insurance and much more.

Hear from some of our employees,here (https://youtu.be/hpknvJPLuoc) andhere (https://youtu.be/7BECywu-Re4) .

**Job Description - Senior Key Account Manager**

Are you ready to be at the forefront of a transformative revolution in the energy sector? Tucson Electric Power is seeking a passionate and visionary Senior Key Account Manager to play a pivotal role in facilitating the energy transition. As more individuals and communities than ever before become deeply conscious of their energy consumption and its impact, this position offers the unique opportunity to lead, innovate, and drive change. As a Senior Key Account Manager, you will be entrusted with managing a portfolio of high-profile accounts and customers whose actions have far-reaching effects within our community. This is not just a job; it's a chance to move the needle through active engagement and strategic thinking.

**What you'll do:**

+ Collaborate with our large customers to guide them in becoming exemplary stewards of sustainable energy practices.

+ Manage assigned customer accounts, including high-profile entities.

+ Demonstrate your problem-solving skills to address complex challenges posed by the evolving energy landscape.

+ Act as a visionary partner, helping customers articulate their goals and navigate the path toward achieving them.

+ Forge connections between customer aspirations and the solutions we offer, sometimes even anticipating questions they haven't thought to ask.

+ Strategically analyze patterns in the industry, effectively communicating existing programs, and crafting innovative solutions that bridge customer desires and our offerings.

+ Provide holistic insights that consider the big picture while demonstrating resilience and initiative in driving progress.

**What you bring:**

+ Experience in energy-related industries, sustainability, or environmental management is highly desirable.

+ Ability to navigate nuances of both regulated and competitive sectors, representing shareholder interests in contract negotiations and administration.

+ Proven track record of project management, team leadership, and cross-functional collaboration.

+ Strong financial and performance analysis skills, capable of constructing customer needs analysis and driving custom solution opportunities.

+ Exceptional communication and negotiation skills, especially concerning technical energy issues.

+ Visionary thinking, the ability to identify industry trends, integrate new technologies, and adapt to dynamic market changes.

+ Adept at building and maintaining relationships with key decision makers, stakeholders, and influencers.

+ Strong problem-solving mindset with the ability to tackle complex challenges and drive innovative solutions.

+ Bachelor's degree in a relevant field, advanced degree preferred.

*Full job description

**Position-Related Responsibilities**

Manages assigned large customer and high-profile accounts for UNS Energy Corporation companies, including Tucson Electric Power Company, and UES Electric and UES Gas. Provides knowledge of the electric and gas energy industry including distribution, transmission/transportation systems, generation, energy procurement, wholesale markets, and pricing. Understands and can apply nuances of the regulated and competitive sectors. Provides all aspects of customer care, energy solutions and problem resolution. Understands, communicates, and negotiates technical energy issues. Represents shareholder interests in contract negotiations and contract administration. Project manages and creates internal expert teams; provides customer intelligence, analysis, and strategy. Provides back-up for non-assigned accounts.

**Knowledge, Skills & Abilities** (Equivalent combination of education and experience will be considered)

Minimum Qualifications

+ A bachelor’s degree and five or more years of directly related work experience, or equivalent combination of education and experience.

+ Ability to analyze customer energy objectives, develop a customer strategic engagement plan to meet those objectives, make strategic decisions and recommendations relating to the energy service needs of major to very large commercial customers.

+ Ability to review business drivers and Environmental, Social, and Governance Goals of assigned customer portfolio, develop strategies to support ESG goals and key business drivers.

+ Ability to develop customer segment industry knowledge; understand market dynamics & macroeconomic influencers; maintain awareness of competitor's activity with each potential & existing account; ensure that appropriate response strategies are formulated & implemented such as EE Programs, New Products & Services, Data Analysis, and Customer/TEP joint solutions.

+ Ability to partner with internal and external stakeholders to rally resources, and partner with customers to foster retention and expansion efforts.

+ Ability to partner with internal and external stakeholders to drive economic development: plans, facilitates, & conducts meaningful customer engagements; acts as focal point for problem resolution while monitoring the successful close out of issues & actions; and demonstrates ability to build lasting, trusting, & widespread relationships across the customer’s organization.

+ Ability to excel in inter-personal relationships and difficult communications. Must be able to foster relationship with executive leadership of account assignments as needed.

+ Demonstrated listening skills, empathy, and adaptability. Experience communicating difficult messages.

+ Demonstrated time management and ability to appropriately prioritize projects and customer requests.

+ Mathematical and financial analysis skills, written and verbal communication skills.

+ Ability to understand the customer’s business processes and related energy needs.

+ Excellent written and verbal communication skills and the ability to work effectively with customers and all levels of company personnel.

+ Ability to excel in inter-personal relationships and difficult communications.

Preferred Qualifications

+ Post graduate study in related field: business, law, administration, accounting, math.

+ Proficient in Company’s sales, marketing, and operating processes

+ Broad understanding and knowledge of Company’s products and services

+ Maintains current understanding of industry trends and product applications.

+ Passion for the energy sector.

+ Advanced knowledge of electric infrastructure – generation source, transmission, distribution and their impact on commercial customer processes and energy needs.

+ Advanced knowledge of electric industry – demand, energy, electric energy options (i.e. self-generation) ACC and FERC regulatory issues, deregulation in Arizona and nationwide.

+ Knowledge of electric pricing – UES electric tariffs, Tucson Electric Power Company tariffs, competitive pricing, pricing negotiation for special contract and deregulation arrangements.

+ Knowledge of Tucson Electric Power Company’s, and UES Electric’s Rules & Regulations, Policies and Procedures and the Arizona Administrative Code.

+ Experience developing and convening events and/or forums that support customer retention & expansion, regional economic development.

+ Demonstrated experience negotiating contracts and or agreements.

**Pay Rate:** $88,000 - $120,000+ depending on experience

**All job offers are contingent on successful completion of a pre-employment drug screen and background check.**

California Job Applicants -click here (https://www.tep.com/california-job-applicant-and-independent-contractor-privacy-notice/) to see our Job Applicant Privacy Notice.

Mgr PL Direct Sales - SP08BE

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

This role is responsible for leading an average of 14 licensed Sales Agents in a remote/hybrid Sales Center environment. Successful candidates will have a demonstrated ability to meet/exceed Sales and Service Level performance goals.

Day-to-day job functions include coaching and development of sales agents, driving high levels of engagement and accountability with a commitment to Sales efficiency and effectiveness.

Other job duties include quality call reviews, performance management, compensation and incentive validation, timekeeping administration, interviewing and hiring through effective verbal and written communications skills. A Personal Lines Direct Sales Manager is accountable for supporting process improvement initiatives, change management and participating/leading special projects.

This role will have a Hybrid work arrangement, with the expectation of working out of either the Hartford, CT, San Antonio, TX or Scottsdale, AZ office 3 days a week (Tuesday through Thursday).

Primary work hours for this position are between 8:00 a.m. - 7 p.m. EST (Monday-Friday) as the needs of the team/business dictate with rotating weekday closing shift to 9:00 pm and weekend coverage (both approximately 1-2 a month)Additional responsibilities include:Performance Management & Results:Accountable for achieving performance standards, providing direction, and communicating team objectives and goals in alignment with organizational priorities. Manage these standards by providing coaching and holding team members accountable for performance while managing attendance, employee retention and addressing behavior of team members. Responsibilities include recognizing and rewarding strong performance while reducing performance variation among the team.Coaching & Staff Development:Responsibilities include coaching customer facing employees to financial underwriting quality, productivity, performance, and professional development. Leverage individual skills to drive overall team performance through ongoing feedback via coaching sessions, one-on-one interactions, and performance reviews. Ensure individual ownership of meaningful development plans with consistent progress to achieve SMART goals. Accountable for monitoring and addressing employee satisfaction and retention to maximize effectiveness and minimize turnover while maintaining a diverse and inclusive work environment.Business Partnering & Effective Relationships:Establish credibility and work effectively with business partners and other leaders to achieve key performance goals and influence initiatives through effective decision making. Works and collaborates with others to identify and solve problems across teams and business units in an effort to grow and strengthen a professional network of resources.Initiatives & Change Management:Responsible for leading the team through change as well as the adoption of new initiatives while keeping staff informed and helping them understand the big picture. Drives process consistency and improvement of team performance by collecting and evaluating feedback from various sources while supporting special projects.

Qualifications:• Minimum of two years coaching, mentoring, supervisory or leadership experience• Experience in a Sales environment is highly desired• Insurance and leading in a Sales Center experience preferred• Property & Casualty License or ability to obtain within 60-days of hire• College Degree strongly preferred• A driven, self-starter with a strong work ethic and passion for learning• Proven track record of delivering improved and sustained results over time• Ability to foster a high-performing sales team environment with a focus on customer impact• Possess exceptional interpersonal skills and strong influencing abilities• Demonstrated capacity to communicate across small and large groups• Strong business acumen and professional demeanor• Readily able to adapt and lead others through change• Strong organization, planning, time management and delegation skills• Desire to coach and mentor others with demonstrated value in team collaboration.• Ability to successfully lead and drive accountability in a structured environment.• Willingness to learn needed technical aspects of the job• Strong skills in all basic computer applications (Word, Excel, PowerPoint, etc.)

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$75,760 - $113,640

Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

About Us (https://www.thehartford.com/about-us) | Culture & Employee Insights (https://www.thehartford.com/careers/employee-stories) | Diversity, Equity and Inclusion (https://www.thehartford.com/about-us/corporate-diversity) | Benefits (https://www.thehartford.com/careers/benefits)

Human achievement is at the heart of what we do.

We believe that with the right encouragement and support, people are capable of achieving amazing things.

We put our belief into action by ensuring individuals and businesses are well protected, and by going even further – making an impact in ways that go beyond an insurance policy.

Nearly 19,000 employees use their unique talents in careers that span a variety of disciplines – from developing the latest technology to creating and promoting our products to evaluating future financial risks.

We’re also committed to programs that drive education and support volunteerism, which put human beings first. We do it because it’s the right thing to do, and because when our customers, communities and employees succeed, we all do.

About Us (https://www.thehartford.com/about-us)

Culture & Employee Insights

Diversity, Equity and Inclusion (https://www.thehartford.com/about-us/corporate-diversity)

Benefits

Legal Notice (https://www.thehartford.com/legal-notice)

Accessibility StatementProducer Compensation (https://www.thehartford.com/producer-compensation) EEO

Privacy Policy (https://www.thehartford.com/online-privacy-policy)

California Privacy Policy

Your California Privacy Choices (https://www.thehartford.com/data-privacy-opt-out-form)

International Privacy Policy

Canadian Privacy Policy (https://www.thehartford.com/canadian-privacy-policy)

**_**This position is remote, must in live one of following states: Texas, Florida, Georgia, Pennsylvania, Illinois, Tennessee, Missouri, Arizona, Ohio**_**

_Please took at your time zone to determine training schedule & post training schedule._

**Training Schedule:**

EST: Monday – Friday 9:00AM – 5:30PM

CST: Monday – Friday 8:00AM – 4:30PM

MST: Monday - Friday 7:00 AM - 2:30 PM

PST: Monday - Friday 6:00 AM - 3:00 PM

**Post Training Schedule:**

EST: Monday – Friday 10:30AM – 7:00PM EST

CST: Monday – Friday 11:30AM - 8:00PM CST

MST: Monday - Friday 10:30AM – 7:00PM MST

PST: Monday - Friday 9:30AM - 6:00 PM PST

**Roles and Responsibilities:**

+ Contact targeted patients via inbound and outbound calls to educate them on maximizing their use of Express Scripts Home Delivery Pharmacy.

+ Take overflow of patient calls to assist with converting to Express Scripts Home Delivery or answering any basic customer service questions and order status related questions.

+ Research and understand Express Scripts services as well the patients plan design in order to effectively educate our patients on home delivery.

+ Collaborate with internal business partners when needed to resolve patient issues and answer questions in pleasant, clear and concise manner.

+ Other special projects as assigned.

As an **Inside Sales Representative** , you will work with patients, managing inbound and outbound calls where you will be responsible for understanding the members benefit plan design to convert prescription medication needs from retail pharmacies to the Express Scripts Home Delivery pharmacy. Specifically, you will provide insights on the options available for customers to have their prescriptions filled by the Express Scripts Pharmacy, educating them on the safety and convenience of our services.

This role is on the front lines with patients, addressing customers with care, detail, and most importantly, empathy. To be successful you should be able to build instant rapport, achieve customer satisfaction, and close the sale. A top Inside Sales Representative should be able to work in a fast-paced rewards driven workplace. Ideal candidates will be energetic, positive, and organized professionals who are able to effectively create relationships within the healthcare market.

**Scope:**

Targeting patient population with the purpose of driving script volume and revenue to Express Scripts Home Delivery Pharmacy.

**Knowledge and Abilities**

+ Ability to professionally influence patients to utilize Express Scripts Home Delivery Pharmacy by use of informative practices.

+ Excellent oral and written communication skills including the ability to explain and answer questions clearly and concisely.

+ Problem solving skills including overcoming objections.

+ Ability to adapt in a dynamic work environment.

+ Work in a fast-paced environment and quickly learn internal applications and systems.

**Qualifications:**

+ High School Diploma / GED required.

+ 2+ years Customer service experience or sales experience preferred.

+ Excellent phone and sales skills

+ Relevant experience with customer service

+ Call Center experience preferred

+ General PC knowledge including Microsoft Office and Internet

+ Ability to professionally influence members to utilize Express Scripts Home Delivery Pharmacy

**What else you’ll love about working here:**

+ Benefits that start on day one

+ Fun, friendly, and unique culture – Bring your _whole_ self to work every day!

+ Choice of three unique medical plans

+ Prescription Drug, Dental, Vision and Life Insurance

+ Employee Contributions for HRA and HSA accounts

+ 401K with Company Match

+ Paid Time Off and Paid Holidays

+ Tuition Assistance

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

**About Evernorth Health Services**

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._

_If you require reasonable accommodation in completing the online application process, please email:_ [email protected]_ _for support. Do not email_ [email protected]_ _for an update on your application or to provide your resume as you will not receive a response._

_The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._

**How You’ll Make an Impact**

+ Develop appropriate customer contacts at all levels of data center companies that drive sales for Siemens Energy business units.

+ Combine Siemens Energy current and future portfolio products with customer needs

+ Develop project approvals for sales opportunities and present such opportunities to Siemens Energy business unit management for approval

+ Conceptualize scenarios together with customers based on their current situation and future sustainability and cost goals.

+ Meet sales targets as assigned by management

+ Develop balanced and efficient solutions together with your team to address customer needs and present sophisticated results to C-level executives in an easy-to-understand way.

**What You Bring**

+ Bachelor’s degree or equivalent experience in engineering, economics, business administration, marketing or a similar field; Masters of Business Administration (MBA) is preferred

+ 10+ years equivalent experience

+ Detailed understanding of US and Canadian data centers market. Understands business models for data center owners (AWS, Google, Microsoft, etc.) as well as data center co-locators (Equinix) and blockchain users (Coinbase, Galaxy Digital Holdings)

+ Understands customer business models for procuring energy and cooling technology, data center development including transmission access. The successful candidate will have optimally developed cases to improve customer outcomes in the data center space or other industrial and/or power production businesses. Knowledge of industry trends in decarbonization and artificial intelligence applications is required

+ Development of account management plans and key account collaborators with proven experience

+ Ambitious mentality, energized by developing new concepts and solutions

+ Has previous experience with power generation, transmission and distribution equipment sales or product development

+ Experience leading discovery sessions that determine customer drivers for behaviors and decision making processes. Technical and economic knowledge of related to data centers described above is a crucial success factor

+ Proven track record to research publicly available information (press releases, financial statements, etc.) to understand customer goals related to expansion, implementation of new technologies, ESG and decarbonization

+ Ability to travel up to 50% domestically

+ Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization.

**Your opportunities for personal growth**

+ Will be able to gain experience in a sophisticated sales environment focusing on new technology with early adopter customers.

+ Dynamic and flexible team – being part of our team that empowers our customers to meet the growing global demand for energy while transitioning to a more sustainable world

+ Learn about electrification of industry, renewables and hybrid energy systems – the future of energy

+ Build your network of contacts externally in the renewable energy industry

**About the Team**

In our North American Hub, we offer a broad portfolio of innovative technologies, services and solutions for centralized and decentralized energy production and industrial process industries.

Power Systems Development:

+ Focuses on customers who are early adopters of new technologies on sophisticated projects across multiple Siemens entities (SEI, SII, SGRE, PDI) currently including on-shore and off-shore wind, solar, hydrogen, battery storage, transportation electrification, digitalization, grid access, emerging thermal generation modalities, and various Power to X technologies.

+ Help customers with their decarbonization goals across the broad energy industry spectrum by providing customer studies, working with government affairs to advocate for policy changes and enable the broader sales team to monitor and meet customer sustainability goals.

+ Brief the broader sales team on these new technologies as they become widely adopted across the customer landscape, enabling Power Systems Sales to offer expanded decarbonized solutions.

+ Leads business development efforts across new and emerging industrial verticals that Siemens Energy has no or limited market share

**Who is Siemens Energy?**

At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 94,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy: https://bitly.ws/ZFwV

**Our Commitment to Diversity**

Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

**Rewards/Benefits**

+ Competitive base salary

+ Annual performance bonus

+ Competitive vacation entitlement and 4 annual Diversity Days

+ Immediate eligibility to participant in our Flexible Benefits Program and our Company Defined Contribution Retirement Program

+ Career growth and development opportunities

+ Supportive work culture and a healthy work- life balance

+ Competitive total rewards package

+ Parental leave

+ Contribute to our social responsibility initiatives

+ Diversity and inclusivity focused
https://jobs.siemens-energy.com/jobs

\#LI-BM1

Equal Employment Opportunity Statement

Siemens Energy is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local

law.

**Position Overview**

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Relationship Manager I - Business Banker within PNC's Business Banking organization, you will be based in Scottsdale, AZ. PNC Business Bankers provide cash flow solutions to businesses with annual sales from $1 million to $5 million. As a trusted advisor within a fast-paced, dynamic environment you will leverage your business acumen to facilitate cash flow conversations with clients and prospects. Additionally, you will manage the on-going sales cycle to optimize the cash flow of our business customers so they can achieve their goals. PNC's targeted small business segments are Retail, Agricultural, Healthcare, Manufacturing, Professional Services, Wholesale and Women in Business. As a Relationship Manager in Business Banking you will develop and cultivate Center of Influence (COI) relationships to meet and exceed sales goals and business objectives. You will work with internal services partners to on-board and expand the business portfolio.

**Job Description**

+ Handles relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals. Typically works with clients with basic levels of risk and complexity of needs. Generally works with higher degree of supervision.

+ With direction, acquires and/or expands and retains client relationships to generate revenue and deepen share of wallet. Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services.

+ Manages risk/return and drives quality for new and/or existing clients. Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.

+ Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being. Focuses on increasing client engagement and loyalty.

+ Builds an effective network of internal and external relationships, such as community and industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience. Focuses on bringing entire bank to the client by presenting the full range of PNC's products and services. Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.

+ As defined with the business, demonstrates ability to analyze, evaluate and mitigate credit risk by utilizing knowledge of credit fundamentals and internal credit policies.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

**Competencies**

Business Acumen – Knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.

Client Relationship Management – Knowledge and ability to determine and satisfy client needs and maintain a partnering relationship during engagements; includes influencing, communicating, presenting, facilitating, managing and developing others.

Customer Experience Management. – Implements the strategies and techniques used to ensure that customers have a positive experience with the organization and its products and services at every touch point.

Decision Making and Critical Thinking – Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions.

Effective Communications – Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Prospecting. – Knowledge of prospecting principles, processes and skills; ability to identify and engage potential customers in the market. Build relationships and create opportunities. Plan, strategize and target the right industries. Create value propositions with impact.

Selling. – Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals. Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers.

Tech Savvy – Advise, educate and engage clients on a variety of technological tools and resources allowing them to explore solutions to achieve their goals and financial well being.

**Work Experience**

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

**Education**

Bachelors

**Additional Job Description**

**Benefits**

PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.com > New to PNC.

**Disability Accommodations Statement:**

**If an accommodation is required to participate in the application process, please contact us via email at** **[email protected]** **. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and** **say "Workday"** **for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.**

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

**Equal Employment Opportunity (EEO):**

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

**California Residents**

Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC\_CCPA\_Privacy\_Disclosure\_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

**Position Overview**

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Relationship Manager I - Business Banker within PNC's Business Banking organization, you will be based in Scottsdale, AZ. PNC Business Bankers provide cash flow solutions to businesses with annual sales from $1 million to $5 million. As a trusted advisor within a fast-paced, dynamic environment you will leverage your business acumen to facilitate cash flow conversations with clients and prospects. Additionally, you will manage the on-going sales cycle to optimize the cash flow of our business customers so they can achieve their goals. PNC's targeted small business segments are Retail, Agricultural, Healthcare, Manufacturing, Professional Services, Wholesale and Women in Business. As a Relationship Manager in Business Banking you will develop and cultivate Center of Influence (COI) relationships to meet and exceed sales goals and business objectives. You will work with internal services partners to on-board and expand the business portfolio.

**Job Description**

+ Handles relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals. Typically works with clients with basic levels of risk and complexity of needs. Generally works with higher degree of supervision.

+ With direction, acquires and/or expands and retains client relationships to generate revenue and deepen share of wallet. Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services.

+ Manages risk/return and drives quality for new and/or existing clients. Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.

+ Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being. Focuses on increasing client engagement and loyalty.

+ Builds an effective network of internal and external relationships, such as community and industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience. Focuses on bringing entire bank to the client by presenting the full range of PNC's products and services. Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.

+ As defined with the business, demonstrates ability to analyze, evaluate and mitigate credit risk by utilizing knowledge of credit fundamentals and internal credit policies.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

**Competencies**

Business Acumen – Knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.

Client Relationship Management – Knowledge and ability to determine and satisfy client needs and maintain a partnering relationship during engagements; includes influencing, communicating, presenting, facilitating, managing and developing others.

Customer Experience Management. – Implements the strategies and techniques used to ensure that customers have a positive experience with the organization and its products and services at every touch point.

Decision Making and Critical Thinking – Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions.

Effective Communications – Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Prospecting. – Knowledge of prospecting principles, processes and skills; ability to identify and engage potential customers in the market. Build relationships and create opportunities. Plan, strategize and target the right industries. Create value propositions with impact.

Selling. – Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals. Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers.

Tech Savvy – Advise, educate and engage clients on a variety of technological tools and resources allowing them to explore solutions to achieve their goals and financial well being.

**Work Experience**

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

**Education**

Bachelors

**Additional Job Description**

**Benefits**

PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.com > New to PNC.

**Disability Accommodations Statement:**

**If an accommodation is required to participate in the application process, please contact us via email at** **[email protected]** **. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and** **say "Workday"** **for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.**

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

**Equal Employment Opportunity (EEO):**

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

**California Residents**

Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC\_CCPA\_Privacy\_Disclosure\_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Overview

Consult with America's businesses, leveraging Paychex key referral channels and partnerships to educate stakeholders on our services, and provide consultative solutions to increase market share and drive revenue.

Responsibilities

+ Achieve unit and revenue expectations.

+ Create, manage, and advance accounts, leads, and opportunities in company’s CRM system (Salesforce) and provide accurate sales activity and forecasts.

+ Collaborate with key referral sources, including Accountants, Banks, and existing Paychex clients, with the goal of education, consultation and to secure referrals to end user sales.

+ Schedule and conduct meetings with existing and new channel accounts through telephone calls, targeted email campaigns, and corporate marketing programs, as directed by Sales Management.

+ Leverage the Go-to-Market Sales Strategy to identify customers’ needs and present the Paychex solution to key stakeholders and decision makers in accordance with the client’s preference on in person or virtual interaction to increase revenue and market share.

+ Develop sales skills and maintain a comprehensive understanding of the Paychex product offering to optimize sales results; remain up-to-date with new product initiatives, services, industry trends and other relevant information of interest to customers.

+ Collect, complete and submit all necessary paperwork for new sales within defined Service Level Agreement (SLA) guidelines.

+ When required, address and escalate client concerns to our Service Partners, and follow-up as necessary to ensure satisfactory resolution.

+ May be required to travel for purposes of visiting channel partners,attending sales incentive trips, ongoing training, and/or area meetings.

+ Upholds and demonstrates the Paychex Values with every interaction internally and externally.

+ Complete onboarding training curriculum as directed.

Qualifications

+ H.S. Diploma - Required

+ Bachelor's Degree - Preferred

+ Driver's License - Required

+ 2 years of experience in relevant sales/marketing capacity.

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.

As a Nelnet company, the perks at NBS go beyond our benefits package. You’re part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.

The Account Manager II is an integral part of the team that is responsible for building and maintaining relationships with FACTS Church & LCMS clients utilizing one or more products or services. This position works collaboratively with other team members to leverage best practices and deliver a level of customer satisfaction that exceeds expectations.

**JOB RESPONSIBILITIES:**

1. Build positive line of communication (based on mutual respect, trust, integrity, and clear, honest, and open dialog) to maintain and enhance relationships with clients.

2. Support overall client satisfaction by proactively anticipating client needs and maintaining contact with clients to ensure FACTS Church is meeting their needs.

3. Advocate for client needs, such as new features, services and programs needed to enhance the level of services and solutions offered by FACTS Church.

4. Actively participate in the evaluation of new product client requests, working closely with Engineering and Product teams to understand the breadth and limitations of the client product solutions.

5. Collaborate with internal teams (engineering, content implementation, etc.) to escalate and solve client concerns.

6. Prioritize development requests among the diversity of client needs.

7. Document and maintain up-to-date client records in Salesforce, Microsoft Teams, etc.

8. Collaborate with team members to provide superior customer experiences.

9. Respond to client questions and problems through the Zendesk support queue.

10. Document and track ticket histories, issues, and actionable steps taken.

11. Develop a subject matter expertise within the team and provide creative solutions to problems.

Salary: $47,000

**EDUCATION** :

College graduate in related field or equivalent experience.

**EXPERIENCE** :

1-2 years of professional experience working in sales, account management, or customer service.

**COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:**

1. Working knowledge of the customer markets being served.

2. Strong knowledge of all FACTS Church products.

3. Positive, outgoing personality with a can-do attitude.

4. Excellent problem solving and strategic thinking skills.

5. Personal initiative and consistent ability to follow through on tasks.

6. Ability to multi-task and function effectively in a fast-paced, changing environment.

7. Attention to detail and strong organizational skills.

8. Ability and willingness to take ownership and provide client conflict resolution.

9. Flexibility and open-mindedness.

10. Excellent written and verbal communication skills with the ability to interact with all levels of client organization and multiple departments of the institution.

11. Ability to troubleshoot complex technical issues.

12. Proficient in the essential job functions of an Account Manager I.

Preferred: Experience working in the Catholic market.

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK (http://nelnetinc.com/careers/benefits/) .

Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or [email protected] .

Nelnet is a Drug Free and Tobacco Free Workplace.

You may know Nelnet as the nation’s largest student loan servicer – but we do more than that. _A lot more._ We’re also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that’s just a shortlist). For over 40 years, we’ve been serving our customers, associates, and communities to make dreams possible.

EEO Info (https://nelnetinc.com/wp-content/uploads/EEO-poster.pdf) | EEO Letter (https://nelnetinc.com/wp-content/uploads/EEO-Jeffs-Letter.pdf) | EPPA Info (https://nelnetinc.com/wp-content/uploads/Employee-Polygraph-Protection-Act-Poster.pdf) | FMLA Info (https://nelnetinc.com/wp-content/uploads/FMLA-Leave.pdf)

**Job Description**

**This position will have multiple openings that will cover Western (Pacific time), Central, and Eastern time zones.**

**Summary of the Job:**

Our Account Representatives interact with our customers virtually, understand their needs, and consult to offer the right solutions within our Canine and Feline product portfolios. We work collaboratively as a team and play a critical role in supporting our customer centric business model.

This position is responsible for working with accounts in their respective territory to understand and identify veterinary clinic, shelter facility, and corporate account customer needs, by selling our Company's Animal Health (AH) division products, supporting pull-through activities relative to the customer strategy, and ensuring that our Company's Animal Health division is viewed as bringing value and technical innovations aligned to our strategic focus - The Science of Healthier Animals. In addition, the Account Representative demonstrates an understanding of the resources available across our Company's Animal Health division and our Distribution Partners.

**Essential Accountabilities:**

+ Demonstrates an ability to quickly connect and build rapport.

+ Ability to thrive in a digital environment using MS Office, MS Teams, Outlook and Salesforce.

+ Primary point of contact for assigned customers, connect with key personnel/decision makers to understand practice structure, business model, key influencers (Owner/Practice Manager/Key Tech/Associate Vet/Front office staff), customer needs and identifies business opportunities.

+ Develop customer strategy - outlining strategy for interactions/relationship, solutions, partner involvement and potential offerings for customer resulting in sales opportunities and account sales growth of Animal Health products and services.

+ Develop territory and specific account plans for all key customers. Partners with National Account Managers, Corporate Account Team, and Distribution Partners to maintain strong focus on key accounts and corporate owned clinics to drive occupancy and sales growth.

+ Work collaboratively across all species teams to foster our Company's approach to enhance knowledge of the entire Animal Health product portfolio.

+ Shares with other team members within the region to foster growth and development within the team.

+ Analyze sales results on a monthly basis and manage expenses within budget guidelines.

+ Identifies and selects programs/services available within Animal Health’s available resources to address customer needs and provide education & training opportunities to accounts.

+ Works with leadership and Professional Services to develop and deliver relevant offerings that address desired customer needs.

+ Develop current understanding of Animal Health products, industry trends and competitor landscape.

+ Develop knowledge of our omni-channel demand generation tools and how to leverage these tools to drive positive outcomes.

+ Articulates and communicates relevant customer, industry, product, and market trends appropriately through the organization.

+ Responsible for developing and meeting learning and development objectives agreed upon with leadership.

**Scope and Context:**

+ This position is an individual contributor role.

**Animal Health Commercial Competencies**

**Leadership Behaviors**

+ Demonstrate Ethics & Integrity

+ Drive Results

+ Focus on Customers & Patients

+ Make Rapid Disciplined Decisions

+ Act with Courage & Candor

+ Build Talent

+ Foster Collaboration

**Professional Competencies**

+ Business & Financial Acumen

+ Working Across Boundaries

+ Strategic Thinking

+ Productive Communication

+ Problem Solving

+ Project Management

**Core Commercial Functional Competencies**

+ Customer and Market Insights

+ Product Knowledge & Portfolio Management

+ Account Management

+ Customer Engagement

+ Market Access

+ Regulatory & Compliance Knowledge

+ Lifecycle Management

**Minimum Qualifications:**

**Required Skills/Abilities:**

+ Excellent interpersonal/communication and presentation skills

+ Demonstrated motivation and focus on achieving measurable, tangible results.

+ Commitment to collaboration as the normal mode of working and resolving problems.

+ Demonstrated understanding of positions’ contribution to the business goals and willingness to adopt changes to current processes to meet customer needs.

+ Demonstrated ability to independently understand customers’ evolving needs and expectations and combines with knowledge of customers’ organization and culture to drive results.

+ Effective application of selling techniques and approaches, simultaneously managing multiple customers/accounts at different stages of the sales process, articulating the value of Animal Health products using approved resources.

+ Demonstrated ability to identify, develop and manage a diverse mix of accounts independently within a territory, including some complex accounts, and to develop plans based on unique opportunities and customer needs.

+ Proficient computer skills including working knowledge of Word, Excel and PowerPoint and the ability to use an iPad.

+ Ability to work independently and also as part of a team

+ Ability to travel for sales meetings, trainings, and other business needs

**Preferred** **Skills/Abilities**

**Background & Education:**

+ Bachelor's Degree preferred.

+ Sales experience and/or experience within the Animal Health industry

+ Experience selling animal health products is preferred.

+ Knowledge of animal health biological and pharmaceutical products.

+ Understanding or past experience working with distribution.

+ Multi-lingual fluency preferred, particularly in Spanish.

**NOTICE** **FOR** **INTERNAL** **APPLICANTS**

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separationpackage, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

**Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.**

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

**US and Puerto Rico Residents Only:**

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf)

EEOC GINA Supplement​

Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

**U.S. Hybrid Work Model**

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

Under New York State, Colorado State, Washington State, and California State law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.

Expected salary range:

$62,000.00 - $97,600.00

Available benefits include bonus eligibility, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. For Washington State Jobs, a summary of benefits is listed here (https://www.benefitsatmerck.com/) .

**Search Firm Representatives Please Read Carefully**

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

**Employee Status:**

Regular

**Relocation:**

No relocation

**VISA Sponsorship:**

No

**Travel Requirements:**

No Travel Required

**Flexible Work Arrangements:**

Remote

**Shift:**

Not Indicated

**Valid Driving License:**

No

**Hazardous Material(s):**

NA

**Requisition ID:** R292491

The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life.

An Associate Sales Representative is responsible for helping the local territory team(s) – supporting sales activities and customer support. This position contacts and consults with a variety of clients in a mixture of clinical settings.

ESSENTIAL DUTIES

+ Develop relationship and present to physicians and hospital stakeholders to persuade potential clients to use the Assure Cardiac Recovery System.

+ The primary call points are to a variety of customers including general practitioners (GPs) hospital physicians, nurse practitioners (NP’s), Physician Assistants (PA’s) and nurse managers.

+ Collaborate and partner with the local Territory Manager(s).

+ Responsible for helping manage Assure Patient Specialists (ASPs); educating customers; in-servicing local health care professionals and support staff; and working with select service agencies on fitting needs and protocols.

+ Establish and maintain effective channels of communication with Territory Manager and Sales Management

+ Adhere to Pledge of Confidentiality

+ Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient’s case.

COMPETENCIES

+ Passion: Contagious excitement about the company – sense of urgency. Commitment to continuous improvement.

+ Integrity: Commitment, accountability, and dedication to the highest ethical standards.

+ Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service.

+ Action/Results: High energy, decisive planning, timely execution.

+ Innovation: Generation of new ideas from original thinking.

+ Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind.

+ Emotional Intelligence: Recognizes, understands, manages one’s own emotions and is able to influence others. A critical skill for pressure situations.

Requirements

QUALIFICATIONS

Education/Experience Required:

+ Bachelor’s degree

+ A minimum of 1+ year(s) of experience in one of the following areas:

+ Direct or B2B selling experience

+ Develop and present training and education materials

+ Excellent written and verbal communication skills

+ Advanced organizational and prioritization skills, with strong ability to meet strict deadlines

+ Ability to collaborate within a Team environment and across functions

Preferred:

+ Experience in a Medical Education-related field

+ Ability to be a self-starter, seek new and better methods, and work with minimum supervision

+ Capability to discern relevant facts and in turn, effectively resolve issues by making good decisions (compliance, quality, integrity, ethics, and critical thinking ability)

Work ENVIRONMENT

+ Fast paced field role

+ Noise volume typical of being in the field or clinical setting

+ Extended hours when needed

+ Drug-free

+ Frequent repetitive motions that may include wrists, hands and/or fingers, such as keyboard and mouse usage

+ Frequent stationary position, often standing or sitting for prolonged periods of time

+ Frequent computer use

+ Frequent phone and other business machine use

+ Ability to lift up to 40 pounds unassisted, at times from in and out of vehicle

PHYSICAL DEMANDS

Frequent repetitive motions that may include wrists, hands and/or fingers, such as keyboard and mouse

usage

Frequent stationary position, often standing or sitting for prolonged periods of time

Frequent computer use

Frequent phone and other business machine use

Ability to lift up to 40 pounds unassisted, at times from in and out of vehicle

TRAVEL

+ Occasional travel, domestic, may be required, less than 50%

OTHER DUTIES:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Team Member. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

Benefits

Kestra offers a very competitive benefit package including Medical, Dental, 401K with Match, etc.

Pay equity is an important part of Kestra’s Culture. Our compensation ranges are guided by national and local salary surveys and take into consideration experience level and internal equity. Each role is benchmarked based on the job description provided If your qualifications and/or experience level are outside of the posted position, we encourage you to apply as we are growing fast and roles that are coming soon may not be posted.

Salary: Annualized at 70,000. Depending on experience and location.