Management Analyst Careers

**About this role:**

Wells Fargo is seeking a Senior Contact Center Planning Analyst as part of Consumer and Small Business Banking Operations. Learn more about our career areas and lines of business at wellsfargojobs.com .

**In this role, you will:**

+ Direct timely and accurate functional, regional and site call center planning work

+ Assist functional manager with the design of staffing and schedules needed to support operational needs and capacity planning

+ Complete research work for site, regional or enterprise queues and workgroups

+ Develop and deliver communication for enterprise team for ongoing changes in staffing and forecasting strategies

+ Identify and recommend opportunities for process improvement and risk control development

+ Provide feedback and training to specialists and analysts

+ Address scheduling issues, including absences and tardiness

+ Present input to managers regarding individual staff performance

+ Make decisions and resolve issues to meet business objectives

+ Interpret policies, procedures, and compliance requirements

+ Collaborate and influence all levels of professionals including more experienced managers

+ Lead team to achieve objectives

**Required Qualifications:**

+ 4+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Desired Qualifications:**

+ Experience forecasting inbound and back office using Workforce Management tools such Verint/Avaya or Alvaria/Aspect

+ Experience with process improvement, and measurements

+ Knowledge and understanding of call center operations

+ Ability to develop partnerships and collaborate with other business and functional areas

+ Provide guidance through mentoring, training, and development

+ Strong analytical skills, including data management. Able to perform analysis and deliver to management calling out risk or opportunities

+ Ability to take initiative, identify opportunities and implement change

**Job Expectations:**

+ Willingness to work on-site at one of the specific locations included in this job posting. Current expectations are 3 days minimum a week on site as a Hybrid Schedule.

**Location:**

+ 1525 W W T Harris Blvd CHARLOTTE, NC 28262-8522

+ 4101 Wiseman Blvd Bldg 106 SAN ANTONIO, TX 78251

+ 2800 S Price Rd., Bldg. D, Chandler, AZ 85286

+ 2202 W Rose Garden Ln PHOENIX, AZ 85027

+ 800 S Jordan Creek Pkwy West Des Moines, IA 50266

+ 1301 Solana Blvd Bldg 1 Ste 1100 Westlake , TX 76262

+ 7711 Plantation Rd ROANOKE, VA 24019-3224

**Posting End Date:**

12 May 2024

***Job posting may come down early due to volume of applicants.**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

**Company:** WELLS FARGO BANK

**Req Number:** R-364891-3

**Updated:** Sun May 05 00:00:00 UTC 2024

**Location:** PHOENIX,Arizona

**About this role:**

Wells Fargo is seeking a Senior Contact Center Planning Analyst as part of Consumer and Small Business Banking Operations. Learn more about our career areas and lines of business at wellsfargojobs.com .

**In this role, you will:**

+ Direct timely and accurate functional, regional and site call center planning work

+ Assist functional manager with the design of staffing and schedules needed to support operational needs and capacity planning

+ Complete research work for site, regional or enterprise queues and workgroups

+ Develop and deliver communication for enterprise team for ongoing changes in staffing and forecasting strategies

+ Identify and recommend opportunities for process improvement and risk control development

+ Provide feedback and training to specialists and analysts

+ Address scheduling issues, including absences and tardiness

+ Present input to managers regarding individual staff performance

+ Make decisions and resolve issues to meet business objectives

+ Interpret policies, procedures, and compliance requirements

+ Collaborate and influence all levels of professionals including more experienced managers

+ Lead team to achieve objectives

**Required Qualifications:**

+ 4+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Desired Qualifications:**

+ Experience forecasting inbound and back office using Workforce Management tools such Verint/Avaya or Alvaria/Aspect

+ Experience with process improvement, and measurements

+ Knowledge and understanding of call center operations

+ Ability to develop partnerships and collaborate with other business and functional areas

+ Provide guidance through mentoring, training, and development

+ Strong analytical skills, including data management. Able to perform analysis and deliver to management calling out risk or opportunities

+ Ability to take initiative, identify opportunities and implement change

**Job Expectations:**

+ Willingness to work on-site at one of the specific locations included in this job posting. Current expectations are 3 days minimum a week on site as a Hybrid Schedule.

**Location:**

+ 1525 W W T Harris Blvd CHARLOTTE, NC 28262-8522

+ 4101 Wiseman Blvd Bldg 106 SAN ANTONIO, TX 78251

+ 2800 S Price Rd., Bldg. D, Chandler, AZ 85286

+ 2202 W Rose Garden Ln PHOENIX, AZ 85027

+ 800 S Jordan Creek Pkwy West Des Moines, IA 50266

+ 1301 Solana Blvd Bldg 1 Ste 1100 Westlake , TX 76262

+ 7711 Plantation Rd ROANOKE, VA 24019-3224

**Posting End Date:**

12 May 2024

***Job posting may come down early due to volume of applicants.**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

**Company:** WELLS FARGO BANK

**Req Number:** R-364891-2

**Updated:** Sun May 05 00:00:00 UTC 2024

**Location:** CHANDLER,Arizona

When you join Renaissance®, you join a global leader in pre-K–12 education technology! Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom.

Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide.

Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve.

This Business Analyst position is focused on Anaplan, the core tool used for sales compensation, commissions, and territory management. This role will define business requirements to ensure our Anaplan instance is continuously meeting the needs of the business and develop back-end and front-end features in Anaplan following best practices.

**In this role as a Business Analyst, you will:**

+ Develop a deep understanding of the business and identify/quantify levers that impact the business

+ Maintain existing Anaplan forecast models and ensure that the data is accurate, complete, and available in a timely manner

+ Identify forecasting feature gaps or planning process inefficiencies within the sales organization and translate those needs into model enhancements or new Anaplan model implementations

+ Regularly gather input from end users and other teams to develop, prioritize, and execute business requirements

+ Understand existing databases and warehouse structures in order best determine how to consolidate, aggregate, and utilize data in an efficient and scalable manner

+ Audit model calculations and provide support to end users

**For this role as a Business Analyst you should have: **

+ 2+ years of relevant experience as an Anaplan model developer.

+ 5+ years of relevant experience as a business analyst, gathering data requirements, developing metrics and reports, using data insights to support business cases, planning, and decisions.

+ Experience with sales compensation models and/or administration.

+ Experience with an end-to-end Anaplan system implementation (requirements gathering, design, build/test, deploy, support).

+ L1, L2, and L3 Anaplan Model Building Certified.

**Preferred Qualifications:**

+ Bachelor's degree in Business Administration, Finance, Computer Information Systems, Engineering, Operations Research, Mathematics or other business/analytical disciplines or equivalent experience.

+ Master Anaplanner or Anaplan Solutions Architect Certification.

+ Experience in BI design and development, UI/UX best practices.

+ Experience with PowerBI or other BI tools and developing dashboards.

+ Experience writing and debugging SQL queries with large-scale, complex data sets in a business setting.

+ Experience with Salesforce, Netsuite

All your information will be kept confidential according to EEO guidelines.

Salary Range: $74,700 to $102,750 This range is based on national market data and may vary by experience and location.

**Benefits for eligible employees include:**

+ World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth

+ Health Savings and Flexible Spending Accounts

+ 401(k) and Roth 401(k) with company match

+ Paid Vacation and Sick Time Off

+ 12 Paid Holidays

+ Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program

+ Tuition Reimbursement

+ Life & Disability Insurance

+ Well-being and Employee Assistance Programs

Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications! Roles evolve over time, especially with innovation, and you may be just the person we need for the future!

EQUAL OPPORTUNITY EMPLOYER

Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.

REASONABLE ACCOMMODATIONS

Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition ([email protected]) .

EMPLOYMENT AUTHORIZATION

Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

For information about Renaissance, visit: https://www.renaissance.com/

When you join Renaissance®, you join a global leader in pre-K–12 education technology! Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom.

Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide.

Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve.

We are seeking a highly skilled and detail-oriented Business Analyst to join our Revenue Technology team, specializing in Gainsight and NetSuite SuiteProjects for Customer Success teams.

**In this critical role as a Business Analyst focused on core Customer Success technologies, you will:**

+ Manage a new implementation/migration of these tools for Customer Success, in collaboration with a Project Manager.

+ Continually improve and evolve the tools to best serve user needs (post-launch).

+ Manage the integration, data integrity, and ongoing user adoption.

+ Be responsible for reporting and partnering with business intelligence and information systems teams to derive valuable insights for corporate reporting purposes.

**To be successful in the role of Business Analyst, you will: **

+ Collaborate with cross-functional teams to ensure seamless integration and alignment of Gainsight and SuiteProjects with business processes.

+ Manage the implementation project timeline, communication with stakeholders, prioritization of requirements, and evaluation of the impact across systems.

+ Analyze data and provide actionable insights to optimize Customer Success performance and efficiency.

+ Develop and maintain reports, dashboards, and visualizations to track key metrics and KPIs related to Customer Success performance.

+ Identify areas for process improvement and drive initiatives to enhance the effectiveness of these tools.

**For this role as a Business Analyst, you should have:**

+ Proven experience (3 years) working with Gainsight and SuiteProjects as a Business Analyst, working in Customer Success or Customer Success Operations, or in a similar role.

+ Proven experience in project management and user acceptance testing procedures (UAT).

+ Strong understanding of Gainsight and SuiteProjects functionality, customization, and data management principles.

+ Prior experience with implementing Gainsight and SuiteProjects.

+ Proficiency in data analysis, reporting, and visualization tools (e.g., Tableau, Power BI, Excel).

+ Excellent analytical and problem-solving skills with keen attention to detail.

+ Ability to communicate effectively and empathetically with cross-functional teams, including interpreting technical concepts for non-technical audiences.

+ Expert level skills in MS Excel and PowerPoint required.

**Bonus Points:**

+ Bachelor’s degree in business administration, Computer Science, or related field.

+ Ability to develop moderately complex financial and operational models using spreadsheets and database software.

+ Demonstrated financial modeling knowledge and skills. Strong analytical, quantitative, and problem-solving skills.

+ Ability to correlate results from data analysis to Customer Success processes and drive continuous improvement.

+ Prior experience migrating existing users to a new instance of Gainsight.

+ Familiarity with Salesforce and Jira.

+ Gainsight Admin certification/NetSuite Administrator certification.

All your information will be kept confidential according to EEO guidelines.

Salary Range: $74,700 to $102,750 This range is based on national market data and may vary by location.

**Benefits for eligible employees include:**

+ World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth

+ Health Savings and Flexible Spending Accounts

+ 401(k) and Roth 401(k) with company match

+ Paid Vacation and Sick Time Off

+ 12 Paid Holidays

+ Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program

+ Tuition Reimbursement

+ Life & Disability Insurance

+ Well-being and Employee Assistance Programs

Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications! Roles evolve over time, especially with innovation, and you may be just the person we need for the future!

EQUAL OPPORTUNITY EMPLOYER

Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.

REASONABLE ACCOMMODATIONS

Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition ([email protected]) .

EMPLOYMENT AUTHORIZATION

Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

For information about Renaissance, visit: https://www.renaissance.com/

Compliance Senior Analyst, Independence Consultation - Business Relationships, Independence & Conflicts Network (ICN)

Do you have a focus on compliance with regulations and policies? Are you passionate about quality-assurance and risk-management in a professional services environment? Then our Independence compliance group may be the right fit for you!

As part of ICN Business Relationships team, you will be an enabler of Deloitte's growth by reviewing proposed business relationships such as alliances, teaming arrangements, and sponsorships for independence threats that Deloitte faces in the marketplace.

Recruiting for this role ends on June 06, 2024.

Work you'll do:

As a senior analyst on the team, you'll promote and monitor compliance with auditor independence rules and regulations as well as internal policies and procedures to help manage Deloitte's regulatory and reputational risk. The ICN Business Relationships team is responsible for handling independence inquiries received from our professionals and engagement teams. As a senior analyst, you'll be part of a strong and cohesive team where you will use your analytical, research, and investigative skills to:

+ Critically review business relationship submissions in the Third Party Risk Management Gateway, the system used to clear potential business relationships within specified time frames

+ Perform follow ups with third parties and internal teams for additional information

+ Document, review, and perform complex analyses and conclusions regarding potential business relationships

+ Consult with the ICN leaders, professionals, and various Risk & Brand Protection compliance groups (Anti-Corruption, Cyber Security, CoRe Procurement, etc.) along with the Audit, Consulting, Advisory, and the other Deloitte entities regarding potential business relationship reviews

+ Create and present training sessions to internal groups related to the use of the Third Party Risk Management system

+ Answer questions related to how to use/navigate through the business relationship clearance process and tools

+ Communicate business relationship clearance status updates

+ Monitor, foster, and institute data quality in the process and tools

+ Identify potential enhancements to the existing business relationship clearance process and tools

+ Work with technology development on these enhancements and perform user acceptance testing

+ Mentor and train members of the Business Relationships team

+ Accurately and timely complete other assigned tasks and projects

The successful candidate will possess:

+ Strong written and oral communication skills and outstanding attention to detail

+ Ability to analyze facts and relationships

+ Ability to perform process flow management

+ Ability to learn, understand and apply Deloitte's independence policies and guidance related to business relationships

The team

Risk & Brand Protection (R&BP)

Our reputation starts with you-this belief is core to R&BP Office, which brings together six essential core areas that shape our culture-we collectively work with our businesses to inspire new standards of integrity, trust, and performance to make an impact that matters and to better serve our clients, our communities and our people. With our people's help, we distinguish Deloitte as the clear leader in professional services, making Deloitte the first choice for clients and talent.

Together, we protect, preserve, and enhance our reputation and distinguish Deloitte as the undisputed leader in professional services, strengthening our brand, and each other.

Independence & Conflicts Network (ICN) - one of R&BP's six pillars

Independence is integrity, professional skepticism, intellectual honesty, and objectivity - freedom from conflicts of interest. The people of Deloitte must remain unbiased and free from conflicts of interest with our clients, in fact and appearance.

Deloitte's independence requirements are defined by specific sets of policies and external rules and regulations to help us remain independent when providing service and creating business relationships.

Business Relationships Team - a critical component of ICN

Business relationships are essential to the growth strategy of Deloitte. The ICN Business Relationships team performs a critical consultative, quality-assurance, and risk-management function for the Deloitte US Firms, helping the organizations remain unbiased and independent when entering into business relationships with third parties.

Qualifications of a Successful Candidate

Required:

+ 3+ years of related experience

+ Bachelor's degree or equivalent

+ Strong technology skills

+ Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

+ Limited immigration sponsorship may be available

+ Candidates must be at least 18 years of age at the time of employment

+ Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred:

+ Knowledge of independence requirements for professional accounting firms

+ Prior public accounting (Big 4), consulting, or regulatory compliance experience A demonstrated ability to lead, coordinate, and prioritize amidst multiple projects

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $66200 to $135800.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

EA_ExpHire

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Summary This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Professional Work Category at the Senior Work Level within the CES Occupational Structure. It is located in the DISA EII/JITC INTEROPERABILITY TEST CMD. Responsibilities Serves as principal ORSA advisor and statistician responsible for the analysis and evaluation of test derived data. Researches and recommends test designs and analytical approaches for the operational test and evaluation of network-centric information systems and technologies. Ensures data collection, reduction, and analysis is rigorous and defensible, providing accurate and timely results. Provides expert opinions and informed judgements/recommendations to affect efficient and effective test and evaluation policies, processes, and procedures. Apply science-based statistical and analytical methods such Design of Experiments and accepted survey best practices to ensure test adequacy and accuracy of findings. Requirements Conditions of Employment Qualifications In order to qualify for this position, you must meet the requirements described below. Basic Requirements: Degree: in operations research; or at least 24 semester hours in a combination of operations research, mathematics, probability, statistics, mathematical logic, science, or subject-matter courses requiring substantial competence in college-level mathematics or statistics. At least 3 of the 24 semester hours must have been in calculus. Qualifying Experience: To qualify at the GG-13 level, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. For this position, qualifying experience is defined as: Experience with theories of applied statistical methods and operations research to the relating to Information Technology Systems. . Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement. Education There is no substitution of education for the qualifying experience at the GG-13 grade level. To be creditable, education must have been obtained in an accredited college or university. You must report only attendance and/or degrees from schools accredited by accrediting institutions that are recognized by the U.S. Department of Education. Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by the National Association of Credential Evaluation Services at the time of application. National Association of Credential Evaluation Services. Additional Information If you are a current Federal Career/Career-Conditional employee, you will be placed on an Excepted appointment. This appointment does not confer eligibility to be non-competitively converted to an appointment in the competitive service. A three-year trial period may be required if you have not previously completed a trial or probationary period in the excepted or competitive service. Telework availability will be based upon the mission requirements and supervisory determination. Individuals tentatively selected for drug testing designated positions at the Defense Information Systems Agency will be required to submit to urinalysis for illegal drugs prior to appointment or placement. We may use this announcement to fill additional vacancies within 90 days of the closing date. The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click here. Recruitment, relocation, or retention incentives MAY be authorized. The incumbent must obtain Acquisition certification in the Test and Evaluation Functional Area at the Practitioner Functional Tier within 60 months of entry into this position, in accordance with DoD Instruction 5000.66, Defense Acquisition Workforce Education, Training, Experience, and Career Development Program. The incumbent must also achieve 80 hours of Continuous Learning Points (CLPs) every two years in accordance with the 4th Estate Director for Acquisition Career Management (DACM) Common Continuous Learning Cycle (unless prorated) from the time they are appointed to an Acquisition Workforce position, both while working toward and after obtaining the required certification. The Department of Defense (DoD) policy on employment of annuitants issued March 18, 2004, will be used in determining eligibility of annuitants. It applies to former Federal civilian employees receiving a retirement annuity from the Civil Service Retirement and Disability Fund that are hired within the DoD on or after November 24, 2003. The policy also applies to annuitants (appointed in DoD on/or after November 24, 2003) who move from one position to another within DoD through voluntary reassignment, promotion, change to lower grade or transfer between military departments. Please see this policy here. PPP Application Based Preference Eligibles (Military Reserve and National Guard technicians, Military Reserve and National Guard technicians receiving disability retirement, and Retained Grade employees) will receive priority consideration at the full performance level only. Because this position is in the Cyber Excepted Service, Veterans' Preference will be applied to preference eligible candidates, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement." If you are a veteran claiming veteran's preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package. For more information on veterans' preference, click here. For more information regarding qualifications requirements, click here. All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact 317-212-0454 for assistance.

Senior Financial Planning Analyst

**Wolters Kluwer**

**USA-FL-Remote**

With nearly two centuries of experience, Wolters Kluwer provides information and professional services for accounting, audit, business, compliance, finance, healthcare, legal, risk, and tax industries. Founded in 1836, we offer expert solutions backed by deep domain knowledge and specialized, intelligent technology to help clients make important decisions.

**Wolters Kluwer CPESG, TeamMate** division is looking for a **Sr. Financial Analyst** USA - Remote

As the **Senior** **Financial Analyst** , you will be responsible for reporting, budgeting, and forecasting, along with financial analysis of projects for Wolters Kluwer TeamMate (CPESG division). Interaction with all levels of this global organization will be required. You will report to the Finance Associate Director of Financial Planning & Analysis in this role. To be successful in this position, you must be detail-oriented, well organized, demonstrate critical thinking and a problem solver. In this role, it is expected that you will have a balanced blend of analytical and data skills, along with solid accounting. #LI-Remote.

**You Will:**

+ **Essential function, duties, and responsibilities:**

+ Responsible for the annual budget and all other planning/forecasting cycle information for CPESG’s TeamMate USLATAM business, including preparation of detailed analysis of revenue, cost of revenues, operational expenses, and headcount.

+ Provide support to the company in areas such as the development of Business Cases, Product Line Reporting, and Product/Customer Profitability. This includes compiling information and making recommendations by providing alternate solutions to Business Unit Management.

+ Oversee month end process providing trend analysis of revenue, gross margins, operational expenses, and headcount. Provide variance analysis and reporting of KPIs to business stakeholders to ensure spending management.

+ Provide quantitative ad-hoc analysis and reporting for management.

+ Primary liaison for financial modelling and analysis support for US-based directors and managers.

+ Interpret and analyze complex management information and recommend solutions to problems.

+ Collaborate with other team members, team leaders and management.

+ Maintain confidentiality of sensitive information.

+ Assists with process improvement as it relates to areas of expertise.

+ Maintaining workflow and priorities.

**You Have:**

+ **Job Qualifications (Minimum):**

+ **Education** : bachelor’s degree in accounting, Finance, Business Management, or related field

+ **Experience** : A minimum of 3 years of experience working as a Financial Analyst or in a similar role

+ **Must be** legally authorized to work in the **USA.** **Preferred Experience Knowledge, Skills, or Certifications (Minimum):**

+ Proficient in financial management software such as Tagetik, Hyperion, SAP, or similar financial systems.

+ Experience working with and communicating with all levels of management.

+ Ability to develop appropriate recommendations and form solid judgments from historical data.

+ Experience working under strict time constraints.

**Benefits:**

A comprehensive benefits package that begins your first day of employment. **Additional Information:** Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available - https://www.mywolterskluwerbenefits.com/index.html

**Diversity Matters:**

Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

**Overview**

**Why Valvoline Global Operations?**

Valvoline Global is a worldwide leader in automotive and industrial solutions, creating future-ready products and best-in-class services for partners around the globe. Established in 1866, we introduced the world’s first branded motor oil, claiming our position as The Original Motor Oil.​

As an affiliate of Aramco, one of the world's largest integrated energy and chemicals companies, we continue to invest strategically and expand globally, driving unparalleled product innovation and sustainable business solutions.

Our corporate values of **care** , **integrity** , **passion** , and **excellence** shape everything we do. Living out our values is what makes our company, our employees, our partners, our customers, and the communities we serve great.

When you join Valvoline Global, you join a culture that is committed to: treating all people with care, operating with integrity, striving for excellence in everything we do, and showing passion about delivering on our commitments.

**Careers for the Driven**

Valvoline has a rewarding opportunity as a **Salesforce Senior Business Analyst.** We whole-heartedly adopt a ‘never idle' mindset. We also know that outstanding service begins and ends with our employees. So, we’re looking for good people to join our team. You bring your skills, talents, and drive. We will give you a great place to work, a competitive salary and benefits, and the resources and support to develop and advance within our global company.

The Salesforce Senior Business Analyst will serve as the IT liaison to the business and is responsible for the gathering, review, analysis, and evaluation of business systems, business requirements and user needs for the Valvoline Salesforce.com platform and solutions. The role is responsible for providing thought leadership and Salesforce best practices to the business using case scenarios and practical experience in relation to their business processes. The role is responsible for the day-to-day management and execution of complex, multi-disciplined Salesforce projects by functioning as the intermediary between the business stakeholders, IT and 3 rd party vendors using a deep understanding of business processes and Salesforce technology to ensure desired business objectives and outcomes are achieved. The role is also responsible for the end-to-end design and completion of Salesforce solutions by providing cross-discipline leadership throughout the software development lifecycle to ensure the efficient configuration, development and deployment of solutions occur.

**How You’ll Make an Impact**

+ People management of individuals across multiple geographic locations to include performance management, talent development and succession planning. Allocate responsibilities and/or packages of work, including supervisory responsibilities. Delegate responsibilities as appropriate. Responsible for the development, management and upskilling of a team of BA professionals ranging from entry level to advanced professionals.

+ Assist with defining systems development projects which support the organization's objectives and plans. Work closely with the Digital COE (Product Lead/Owners) to prepare a roadmap and strategy for Salesforce.com platform for future enhancements and rollouts in all regions.

+ Collaborate with global business partners across Sales, Marketing, Operations, and the ecosystem of technology that we use and support to define and manage scoping, requirements definition and prioritization activities. Follow agreed standards, applying appropriate techniques to elicit and document detailed requirements which includes conducting discovery workshops, preparing business process documentation, process flow analysis, configuration workbook, data modeling and detailed functional design.

+ Work closely with cross-functional stakeholders to execute and deliver medium-to large sized, OpEx and CapEx Salesforce projects and initiatives. Create and maintain project plans and roadmaps. Monitor and review project progress and timelines, adjusting schedules and plans as needed. Identify and resolve issues to ensure project success. Maintain and coordinate communication with stakeholders throughout the project. Coordinate the planning and preparation for Go-Live and post Go-Live support. May lead a team to deliver small projects or act as the Salesforce lead for a segment of a larger project.

+ Undertake analytical activities of end-to-end business processes and existing Salesforce solutions to deliver analysis outputs, in accordance with customer needs and conforming to established Salesforce standards. Facilitate solutions and advocate on behalf of business stakeholders to ensure that proposed solutions meet the business requirements and provide a positive user experience. Complete all process mapping. Develop, document, and maintain a thorough repository and understanding of business rules and process flows.

+ Provide guidance on the design of solutions on the Salesforce platform applying established standards, best practices, patterns and tools. Provide insight on customization and 3 rd party applications to incorporate in the solution. Document the solution for approval by specifying user and/or system interfaces and by creating multiple design views to address stakeholder concerns and to handle separately functional and non-functional requirements. Assist in the evaluation of options and trade-offs by conducting solution playbacks and collaborating in reviews of work with others as appropriate to gain approval of solutions.

+ Assist with the development of solutions on the Salesforce platform by providing hands on configuration, administration, point and click development, and Salesforce App Builder deliverables and by providing insight and requirements to the Salesforce development team to help ensure code coverage does not fall below the Salesforce and BMI thresholds. Validate release information and help coordinate deployments for the Salesforce team.

+ Guide business to improve business processes and efficiency in Salesforce. Identify potential issues and advise on solutions before they become a problem. Investigate operational needs and problems, and opportunities, contributing to the recommendation of technology-enabled improvements/redesign in automated and non-automated components of new or changed Salesforce solutions and processes. Direct what metrics should be tracked and regularly evaluated, and use that information to make actionable recommendations. Support testing cycles (UAT, regression, system) and/or Training/Training Materials.

+ Follow Corporate and IT policies and procedures. Work with IT security to align with all best practices, compliance with industry standards/applicable certifications and provide quality and efficient end-to-end solution for implementing and governing security related to profiles, permissions sets, roles, sharing settings and logic access policies.

+ Support testing cycles (UAT, regression, system) and/or Training/Training Materials. Oversee integration of Salesforce with other systems.

+ Ensure daily operations remain stable by providing Tier 3 technical support for the Valvoline Salesforce.com platform and solutions by working directly with users to identify, research, troubleshoot and resolve issues, which may require interaction with other internal IT teams, managed service provider(s) and vendors to resolve. This includes monitoring Service Now queue for assigned incidents and ensuring they are addressed per defined service level agreements.

+ Other duties and responsibilities as determined by Valvoline from time to time in its sole discretion.

**What You’ll Need**

+ Bachelor’s degree in computer science or business administration (or higher) in an IT related field

+ Minimum 10+ years of experience in applying information technology solutions in a manufacturing or retail industry.

+ Minimum 10+ years of Business Analysis experience, including Requirements Gathering

+ Minimum 8+ years of Salesforce Business Analysis and Adminstrator experience.

+ Minimum 8+ years of experience with Salesforce Sales & service cloud.

+ Minimum 3+ years of experience with Commerce and Experience Clouds is must.

+ Minimum 3+ years of experience with Manufacturing cloud

+ Minimum 8+ years of experience with Einstein Analytics and Deployment/Release Management Tool

+ Minimum 10+ years of experience implementing CRM solutions from start to finish, including the creation of business requirements and other formal documentation.

+ Ability to efficiently manage a team of resources locally and offshore.

+ Ability to manage complexity, think analytically and allocate time effectively between multiple priorities or functional areas.

+ Strong communication skills, a demonstrated collaboration mindset and persistence in the face of complex technical challenges are essential.

+ Leadership skills, including the ability to supervise, lead, coach, motivate and work through others to achieve desired results.

+ Ability to contribute to financial planning and budget.

+ Advanced project management and organization skills to keep projects on track and moving toward the end business goal

+ Familiarity with Software Development / Project Management methodologies (Agile, Scrum, Waterfall, etc).

+ Working knowledge of smart sheets or other project management software

+ Intermediate requirements and design documentation skills are a must.

+ Excellent analytical skills – including requirements analysis, test planning, execution, and problem-solving.

+ Experience with business analysis methods, tools and techniques.

+ Experience documenting processes and translating to high level technical requirements.

+ Experienced with Business Requirements planning, gathering, and documentation in the software development lifecycle

+ Must be authorized to work in the U.S.

**What Will Set You Apart**

+ Certified Salesforce Advanced Administrator

+ Certified in Commerce Cloud

+ Certified in Experience Cloud

+ Exposure to global operations and downstream business impacts a plus

**Benefits That Drive Themselves**

+ Health insurance plans (medical, dental, vision)

+ HSA and flexible spending accounts

+ 401(k)

+ Incentive opportunity*

+ Life insurance

+ Short and long-term disability insurance

+ Paid vacation and holidays*

+ Employee Assistance Program

+ Employee discounts

+ Tuition reimbursement*

+ Adoption assistance*

_*Terms and conditions apply, and benefits may differ depending on position._

Valvoline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Are you good at what you do? Join us.

The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email [email protected] to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

\#LI-DS1

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**Job Locations** _US-Remote_

**Job Post Information* : Posted Date** _2 months ago_ _(2/27/2024 4:09 PM)_

**_Division_** _Global Operations_

**_Requisition #_** _2024-40692_

**_\# of Openings_** _1_

Summary This position is located at the Whiteriver Service Unit (WRSU), in Whiteriver, Arizona. The purpose of the position is to perform as the Contracting Officers Representative (COR) responsible for inspection, review, and verification of contractors' work efforts, reports, plans and invoices for the organization's contracts. The incumbent reports to the Whiteriver Service Unit Deputy CEO. Responsibilities Analyzes and evaluates organizational management and administrative operations of an organizational unit or segment of an organizational unit. Identifies and analyzes issues, problems, and challenges facing management. Provides advice, guidance, and assistance to management in a wide variety of management service areas with an emphasis on improving organizational efficiency and productivity. Compiles data and prepares administrative status reports for review at all levels. Evaluates the quality, effectiveness, and responsiveness of the management services and in identifying areas for potential improvement. Works to implement new or revised services. Prepares and maintains technical and administrative reports on contractor's performance, violations and deficiencies noted and submits monthly reports to the Contracting Officer. Works with technical representatives and subject matter experts in the development of contract related documents which may include concept memoranda, scopes of work, funding memoranda, etc. Acts as a Contracting Officer's Representative (COR) for various contracts. Requirements Conditions of Employment Must pass pre-employment examination. Selectee may be subject to a probationary/trial period ESEP appointees typically serve a two year trial period U.S. Citizenship is required Selective Service Registration is required for males born after 12/31/1959 This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children. Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes. Confidential Financial Disclosure Form required. Measles and Rubella immunization required for selectees born after 1957 and seasonal influenza immunization is required for all staff working in Indian Health Service health care facilities. Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/. A bank account at a financial institution is required for electronic direct deposit of salary payment. Background Investigation: If you are selected for this vacancy, you must undergo a pre-employment fingerprint check and background investigation. Fingerprint results and background investigation documentation must be cleared prior to hire. After you begin your employment, your continued employment is contingent upon the outcome of a complete background investigation as determined by the sensitivity level of your position. The investigation must find that you are suitable for Federal employment in your position. If you are found not suitable, you will be terminated after you begin work. If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or subject to possible criminal charges. You may be subject to a credit check as a part of the background investigation process. Qualifications To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS, GS-0343-09: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-07 level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Examples include: Perform limited studies or segments of larger studies that analyze and evaluate management practices, methods and administrative operations. Perform developmental assignments at the discretion of the supervisor. Provide travel support for the service unit and/or office and plan conferences, strategic planning meetings and other service unit activities. Compile data and prepare draft administrative status reports for review at all levels. Prepare and maintain technical and administrative reports on contractor's performance, violations and deficiencies notates and submits monthly reports to the Contracting Officer. OR Completed a master's or equivalent graduate degree or 2 full years (36 semester hours) of progressively higher level graduate education leading to such a degree, such education must demonstrate the knowledge, skills, and abilities necessary to do the work or LL.B. or J.D., if related. (Must submit Transcripts) OR Combination of the specialized experience and education as described above. To determine if you qualify under this combination first divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond 1 year by 18. (Note: Only education in excess of the first year is creditable toward meeting the experience requirement when combining experience and education.) Finally, add the two percentages. The total percentage must equal at least 100 percent to qualify. (Must submit Transcripts) MINIMUM QUALIFICATIONS, GS-0343-11: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-09 level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Examples include: Implementing and monitoring potential solutions to administrative challenges, improving efficiency and accuracy in internal processes through development of new processes and procedures, conducting studies that analyze and evaluate management practices and methods, and providing oral and written administrative status reports for review by management. Reviews internal processes and procedures and proposes improvements to promote efficiency and cost savings. OR Completed a Ph.D. or equivalent doctoral degree or 3 full years (54 semester hours) of progressively higher level graduate education leading to such a degree, such education must demonstrate the knowledge, skills, and abilities necessary to do the work or LL.M., if related. (Must submit Transcripts) OR Combination of the specialized experience and education as described above. To determine if you qualify under this combination first divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond 2 years by 18. (Note: Only education in excess of the second year is creditable toward meeting the experience requirement when combining experience and education.) Finally, add the two percentages. The total percentage must equal at least 100 percent to qualify. Note: You must provide copies of your graduate transcripts. (Must submit Transcripts) Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement. Education This position has an education requirement. You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer. Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. Additional Information Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly-appointed Federal employees credit for their directly related previous non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. This position is covered by a Bargaining Unit. This position has promotion potential to the GS-11 grade level. Promotion to the next grade level is at management's discretion and is based on your demonstrated ability to perform the higher level duties, the continuing need for the higher level duties, and "Regulatory/Administrative" approval. Promotion to the next higher grade level is not guaranteed and no promise of promotion is implied.

**Primary City/State:**

Glendale, Arizona

**Department Name:**

Admin-Hosp

**Work Shift:**

Day

**Job Category:**

Administrative Services

A rewarding career that fits your life. Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, apply today.

This position as a Senior Administrative Assistant is responsible for supporting C-Suite members including our Chief Medical Officer and Chief Nursing Officer.

Duties will include: Project Support, Meeting and Event Prep, Correspondence, Expense Reporting, Travel Arrangements, Phone Calls, etc.

**Location** : Banner Thunderbird Medical Center 5555 W Thunderbird Rd, Glendale, AZ 85306

**Schedule** : Mon-Fri 7:30a-4:00p OR 8:30a-5:00p

Banner Health’s premier West Valley Level I Trauma for adults and Tertiary Care destination for all ages. Banner Thunderbird Medical Center (BTMC) and Banner Children’s Hospital at Thunderbird provide a preferred destination for surgical, oncological, cardiovascular, neuroscience, orthopedic, pediatric, and women and infant services achieved through best-in-class 5-star CMS rating to provide patients with high quality, safe care for the best possible experience. Our campus is one of the largest campuses in the Banner network with over 3000 employees. BTMC was voted Best of the Best in 2023 by Banner Health out of 30 hospitals. This is the most prestigious award one of our largest hospitals can receive for consistently meeting our annual targets. If you would like to contribute to truly leading edge caring, we invite you to bring your experience and skills to Banner Thunderbird.

POSITION SUMMARY

This position supports a Chief Executive Officer (CEO), Corporate Senior Leadership Team (SLT) members, a senior director, or member(s) of facility senior leadership teams by providing clerical and administrative services and assistance, of moderate complexity, requiring the use of judgment and discretion on a periodic basis. This position may also support other SMT members or senior directors as needed.

CORE FUNCTIONS

1. Handles a wide variety of situations and conflicts involving the clerical and administrative function of the office, which often can not be brought to the attention of the executive. This includes summarizing the content of incoming materials, specially gathered information, or meetings to assist their supervisor; coordinating the new information with background office sources; and drawing attention to important aspects or conflict.

2. Interprets request and helps implement action, as well as decides whether the executive should be notified of important or emergency matters, as needed. In the absence of their supervisor, ensures that requests for action or information are relayed to the appropriate staff member.

3. Coordinates, handles, and/or completes recurring projects or one-time projects, as directed by supervisor.

4. Screens telephone calls and visitors, ascertaining who can be redirected to subordinate management. Provides information to callers, including key internal or external sources, which requires comprehensive knowledge of organization policies, practices and operations.

5. Maintains supervisor's calendar, regularly arranging meetings, conferences, and appointments without clearance. Arranges hotel and travel accommodations for frequent, extended trips.

6. Prepares special or one time reports, presentation materials, summaries, or replies to inquiries, selecting relevant information from a variety of sources. May assist in the research, analysis and interpretation of data under the direction of management.

7. Performs a broad range of administrative support details on a regular basis, requiring initiative and judgment to make independent decisions for which probable errors may have moderate effect on cost impacts on organizational outcomes.

8. May hire, train, conduct performance reviews, and direct the workflow for the department staff. This includes completing projects by assigning work to clerical staff and following-up on results.

9. This position primarily focuses on the operations of the office of the system SMT (Sr. Mgmt Team) member, senior director, facility CEO or large facility CNO to which this position reports. Responsibilities extend across organizational lines, requiring extensive interaction and involvement throughout the system/facility, as well as the community. This position routinely interacts with SMT, board members, physicians, patients, board members, employees, the media, as well as business and community leaders.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge. A strong working knowledge of administrative/specialized business support services as normally demonstrated through three to four years administrative support experience at a progressively responsible level required.

Must have written communication skills to edit and proofread business correspondence and reports. Also requires the ability to type accurately and efficiently from rough draft and machine transcription or personal dictation, involving standard business vocabulary, using common word processing programs. Must have the ability to acquire and utilize a thorough knowledge of organization policies, practices, and operations and oral communication skills to perform routine administrative details, such as arranging meetings, responding to non-routine inquires from telephone callers or visitors, and gathering background information for sensitive or confidential reports. Must have the ability to analyze routine administrative details of limited complexity, such as resolving minor scheduling conflicts, redirecting mail, etc. Must have excellent oral, written, and interpersonal communication skills to effectively interact with all levels of the organization. Must possess the ability to convey a professional image, as well as, effectively represent the organization as appropriate in its relationship with external customers. Must have a working knowledge of personal software packages to perform the administrative functions described above.

Employees working at BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS

Associate's degree

Additional related education and/or experience preferred.

EOE/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)

Our organization supports a drug-free work environment.

Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)

EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.

Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability