Manufacturing

First-Line Supervisors of Production and Operating Workers

Directly supervise and coordinate the activities of production and operating workers, such as inspectors, precision workers, machine setters and operators, assemblers, fabricators, and plant and system operators.

A Day In The Life

Manufacturing Industry

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Salary Breakdown

First-Line Supervisors of Production and Operating Workers

Average

$66,790

ANNUAL

$32.11

HOURLY

Entry Level

$39,980

ANNUAL

$19.22

HOURLY

Mid Level

$61,820

ANNUAL

$29.72

HOURLY

Expert Level

$99,470

ANNUAL

$47.82

HOURLY


Current Available & Projected Jobs

First-Line Supervisors of Production and Operating Workers

635

Current Available Jobs

9,390

Projected job openings through 2030


Sample Career Roadmap

First-Line Supervisors of Production and Operating Workers

Job Titles

Entry Level

JOB TITLE

Mechanic

Mid Level

JOB TITLE

Technician

Expert Level

JOB TITLE

Supervisor

Supporting Programs

First-Line Supervisors of Production and Operating Workers

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Arizona State University
 Bachelor's Degree  

Top Expected Tasks

First-Line Supervisors of Production and Operating Workers


Knowledge, Skills & Abilities

First-Line Supervisors of Production and Operating Workers

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Production and Processing

KNOWLEDGE

Administration and Management

KNOWLEDGE

Personnel and Human Resources

KNOWLEDGE

English Language

KNOWLEDGE

Computers and Electronics

SKILL

Active Listening

SKILL

Management of Personnel Resources

SKILL

Speaking

SKILL

Time Management

SKILL

Coordination

ABILITY

Oral Comprehension

ABILITY

Oral Expression

ABILITY

Problem Sensitivity

ABILITY

Deductive Reasoning

ABILITY

Speech Clarity


Job Opportunities

First-Line Supervisors of Production and Operating Workers

  • Team Leader
    MacLellan Integrated Services    Casa Grande, AZ 85193
     Posted about 3 hours    

    Team Leader

    Casa Grande, AZ, USA

    Req #1558

    Wednesday, November 20, 2024

    MacLellan Integrated Services @ Lucid, Casa Grande, AZ

    With safety as our guiding principle, we perform critical process cleaning for our clients.

    We have great benefits starting on your first day– check them out below!

    We are Best People, Best Systems, Best Results ; we bring people together who share our values and help them discover and achieve their potential. Our Cultural DNA is what differentiates us from other organizations. We believe that being good is for someone else, we resolve to be great! We make each other look great by having each other’s back! Our foundation and strength are found in our core values:

    Trust | Integrity | Responsibility | Community | Excellence

    About Us:

    MacLellan Integrated Services is a dynamic and rapidly growing organization offering a range of services including Critical Process Cleaning, Building & Process Equipment Maintenance, HVAC & Mechanical, Production Support, and Wastewater Management to a broad range of business partners across North America.

    About You:

    As a Team Leader you are part of Best People as you supervise and work alongside Team Members performing critical process cleaning tasks. You lead our team in the safe and efficient completion of our scope of work. Utilizing our Best Systems , you identify potential issues and report those to your Group Leader; together you develop timely solutions to resolve potential issues. You achieve Best Results by embracing our team and getting their contributions, by valuing diversity and inclusion, by being fully invested and authentic, and by challenging the status quo and seeking new and innovative ways to make our work safer, easier, and faster.

    Necessary Skills:

    + Excellent interpersonal and customer service skills.

    + Excellent teamwork skills.

    + Excellent verbal and written communication skills.

    + Ability to prioritize work to ensure team safety, quality, and delivery of assigned tasks.

    + Ability to support cleaning task completion as necessary.

    + Ability to communicate via 2-way radios effectively and professionally.

    + Ability to stand, walk, push, pull, and bend throughout the shift .

    Necessary Experience:

    + Minimum 1-year supervisory experience

    + Experience working in hot and damp environments, wearing PPE, climbing stairs, and standing/walking for extended periods of time.

    What can you expect in return for your commitment to MacLellan?

    You can expect a culture where we are transparent as an organization and open with each other, always working as a team to help one another. You can expect a culture where we take our work seriously, but not ourselves. In addition to a great culture, you can expect these great benefits too!

    + Medical, Dental, Vision, and Life Insurance Coverage begin on the first day of full-time employment

    + Flexible Spending Accounts and Health Savings Accounts available

    + 401(k) eligibility the first day of the month after your date of hire, 5% Company Match after 6 months of employment, Company match is immediately vested

    + Generous Paid Time Off (PTO) program that includes floating holidays in addition to paid company holidays

    + Optional Life Insurance available

    + Weekly Pay

    + Employee Referral Bonuses -get paid to bring your friends!

    + Paid Volunteer Time Off for Community Service

    Come join our team and let’s build something great together!

    Equal Opportunity Employer

    + MacLellan is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

    + View The EEO Know Your Rights poster and its supplement.

    + MacLellan participates in E-Verify. View the E-Verify posters here.

    Disability Accommodation

    + For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected].

    Pre-Employment Drug Testing Notification and Policy:

    + After a conditional offer of employment, all job applicants at MacLellan Integrated Services will undergo testing for the presence of illegal drugs.

    + Applicants will be required to submit voluntarily to a urine specimen test at a laboratory chosen by the Company. Any applicant who refuses to submit to a drug test or is suspected by the lab to have tampered with the specimen will not be considered for employment.

    + Prior to testing, an applicant will be given the opportunity to list all prescription drugs used and their purpose. All legal drugs found in a drug test result will be verified by a Medical Review Officer (MRO), who will verify that prescriptions are valid and being used at the prescribed amounts and that said amounts are reflected appropriately in the urine.

    + Any applicant with a confirmed positive test will be denied employment.

    Post-Employment Drug Testing:

    + All employees can be drug tested randomly, upon suspicion, post-accident or any other purpose allowed by law.

    + Note: This form is not used to obtain consent and is for informational purposes only. Drug testing consent will be obtained per FCRA requirements in a separate process.

    Other details

    + Pay Type Hourly

    + Casa Grande, AZ, USA

    <


    Employment Type

    Full Time

  • MISS: Power Plant Manager (Contingency Hire)
    KBR    Fort Huachuca, AZ 85670
     Posted about 3 hours    

    Title:

    MISS: Power Plant Manager (Contingency Hire)

    Belong, Connect, Grow with KBR!

    PROGRAM SUMMARY:

    The MISS program is a comprehensive initiative aimed at supporting the US Department of State’s operations in Iraq. In addition to providing ongoing base operations and Life Support Services, KBR will provide differentiated advisory and consultancy capabilities to the Iraqi Government with a focus on creating an effective program environment to support delivery of strategic economic planning, strategy development, feasibility studies, technical reviews and large-scale project management. Under this contract KBR will provide facility maintenance, procurement, critical supply functions, along with foodservice, base camp operations, renovations, construction, and medical services.

    POSITION SUMMARY:

    The Power Plan Manager will manage, supervise and provide accountability for the day-to-day (24/7/365) operations and maintenance of Post’s power production systems, powerhouse facility and paralleling and electrical distribution plant. Included are the fuel tank farm, fuel distribution, station electrical services, plant ventilation system, control consoles and Supervisory Control and Data Acquisition (SCADA) systems, and bulk fuel storage and supply systems. Work is reviewed through conferences, written reports and an analysis of the efficiency and effectiveness of the plant operations.

    Please note: This position is located in Baghdad, Iraq and is contingent on award.

    RESPONSIBILITIES:

    + Responsible for maintaining a safe workplace and ensuring safety is the highest priority in the workplace.

    + Manage, supervise and provide accountability for the day-to-day (24/7/365) operations and maintenance of Post’s power production systems, powerhouse facility and paralleling and electrical distribution plant. To include the fuel tank farm, fuel distribution, station electrical services, plant ventilation system, control consoles and Supervisory Control and Data Acquisition (SCADA) systems, and bulk fuel storage and supply systems.

    + Take appropriate actions to ensure safe, efficient and sustainable plant reliability.

    + Acts as the Operations Manager’s representative ensuring that all power plant task order requirements are met.

    + Supervise and manage multi-skilled level operations and maintenance team members, power plan operator’s, power plant mechanics, electrical switchgear and relay technicians, and administrative/support personnel, complete performance evaluations.

    + Conducts periodic inspections of buildings, machinery and equipment.

    + Responsible for the condition of the machinery in operation; responsible for having units available when called upon for load; responsible for the operation of the plant within all environmental and regulatory requirements and constraints.

    + Operates and monitors Caterpillar C-175-20, 11KV/3250KVA and Caterpillar C15, 0.4KV/500KVA generator sets and associated local control and SCADA systems.

    + Operate and monitor paralleling and main medium voltage switchgear systems, Eaton VCP-W, with local and remote monitor and metering capabilities, SCADA and control systems, alarm response to ensure maximum system reliability.

    + Responsible for the overall physical appearance and condition of equipment, buildings and grounds.

    + Control resources; monitor staff proficiency and qualifications; reviews repair work for proper performance; and complies with and practices proper equipment shutdown, startup and lockout/clearance procedures.

    + Reviews and approves recommendations concerning alterations and improvements to the plant; reviews and approves blueprints, drawings, plans and specifications relating to installation and repair of plant equipment.

    + Inspects operational activities for safety precautions and instructs employees against occupational hazards; responsible for employee conduct and compliance with all safety policies, regulations and compliance with all Occupational Safety and Health Administration (OSHA) and National Fire Protection Association (NFPA) requirements.

    + Supervises the maintenance of plant records and prepares periodic and special activity reports.

    + Responds to emergency calls regarding plant equipment breakdowns and unit outages.

    + Coordinates environmental testing required permitting and compliance activities with the Department’s Facility Management Office (OBO/CFSM/FAC).

    + Specific understanding and knowledge of plant equipment startup, shutdown and basic equipment maintenance procedures as they relate to the plant equipment and/or auxiliary operator.

    + Support of prime power generators made by Caterpillar, Cummins, Perkins, FG Wilson and other manufacturers.

    + Responsible for station lock-out, tag-out procedures in compliance with Overseas Building Operations (OBO), Occupational Safety and Health Administration (OSHA) and National electric Code (NEC) standards.

    + Perform additional duties and projects as assigned.

    BASIC QUALIFICATIONS:

    + A bachelor’s degree in mechanical or electrical engineering and three (3) years of experience in power plant engineering operations.

    + Eight (8) years of experience related to operating, monitoring, and maintaining a diesel driven generator plant in a public or private utility power plant with multiple large three-phase generators,

    + four (4) years of which must have been in a supervisory role or capacity

    + US Citizen

    + Basic First Aid and CPR certification.

    + US Passport with minimum one plus year validity remaining.

    + Must have valid driver’s license and clean driving record.

    + Must be able to pass a pre-employment background check and drug screen.

    + Must currently possess a U.S. Government (USG) issued Secret security clearance and/or a favorable USG Moderate Risk Public Trust (MRPT) certification prior to being hired is required for the position. Must maintain eligibility at the required clearance or certification level for the duration of the task order.

    + Must have effective communication skills (written/verbal) with exceptional problem resolution abilities.

    .

    PREFERRED QUALIFICATIONS:

    + Ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.

    + Expert computer skills, specifically Microsoft Project, Word and Excel.

    + Ability to become an active and functioning member of a team.

    + Ability to be innovative and be an agent for change

    + . Demonstrated working knowledge of power plant related activities for a comparable facility.

    + General knowledge of industrial safety and environmental regulations, personal protective equipment use and lockout/tag out procedures for electrical, mechanical and fluid systems and controls.

    + Ability to read, comprehend and apply information contained in manufacturer equipment manuals; plant documents including drawings and specifications; operation and maintenance manuals; standard operating and emergency response procedures; material safety data sheets, etc.

    + Ability to interpret and apply required corrective action with data readings and results of equipment checks to identify equipment or process problems and take appropriate actions to resolve problems.

    KBR Benefits

    KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.

    Inclusion and Diversity at KBR

    At KBR, we are passionate about our people, sustainability, and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of team’s philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient.

    KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.


    Employment Type

    Full Time

  • Senior Product Manager, Ford Pro App
    Ford Motor Company    Phoenix, AZ 85067
     Posted about 3 hours    

    We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

    Ford Pro Intelligence provides telematics and fleet management services to our commercial and fleet customers. Ford Pro products and services serve as a foundational building block to Ford’s continued leadership and innovation in fleet/commercial vehicle market segments. Fleets are our future, representing a significant portion of vehicle sales and continual expected growth.

    **In this position...**

    Ford is #1 in commercial vehicles in North America and the #1 brand in Europe, but our services business is nascent – huge opportunity to build a new business/market leader.

    Ford’s Telematics product is launched/has been in market for several years and is experiencing rapid growth, though there is still meaningful time/room to influence the overall strategy, features, and look/feel of the product and lead the team through a period of breakout growth.

    Ford has embedded high-quality modems into all commercial vehicles since 2020 – creating a base of connected vehicles in the market and allowing Ford to meaningfully differentiate from current, aftermarket-hardware-based Telematics competitors.

    **What you'll do...**

    + Drive the end-to-end vision, strategy, and roadmap for Ford Pro App experience, globally

    + What do our commercial customers need? How does this vary by persona? By customer segment? By region?

    + How should these needs be met through in-vehicle, mobile web, and native app features for Telematics?

    + How well are these customers served today by currently available offerings?

    + How can Ford differentiate and best serve our commercial customers?

    + Invent new features to differentiate and extend Ford Pro’s lead in mobile, including Driver Behavior, Pro Retail and Commercial App experiences and pricing, and creating demo tools for our field sales to deliver and sell more products

    + Set and drive the product roadmap to bring your vision to life, working with the engineering and design teams

    + Partner with Telematics back-end product/engineering and Vehicle Program teams to understand what is possible from a data, controls, insights, etc. standpoint and to align on joint roadmaps to create novel, high-value features

    + Work with sales and marketing to ensure your products are commercially successful

    + Conduct primary research (interviews, surveys, attend trade shows, etc.)

    + Consolidate internal knowledge on the customer/prior products

    + Shadow the sales team to pull back knowledge from sales into the product/roadmap

    + Instrument the product to learn directly from use

    + Report state out to and manage concerns of executive Ford stakeholders

    **You’ll have…**

    + Bachelor's degree in Engineering or equivalent field of study is required

    + 7+ years as a product manager, having shipped successful and highly engaging mobile apps in the past, ideally in the B2B SaaS space and/or data/insights-heavy products

    + Experience designing and developing mobile solutions for fleet or enterprise compliance and regulatory

    + Passion for serving customers with a strong background in leading discovery phases to understand the "Why?" behind user needs

    + History of establishing and maintaining customer feedback mechanisms, including conducting user interviews, participating in prototype testing sessions and communicating findings to cross-functional teams

    + Proven ability to translate complex insights into actionable and prioritized roadmap features, with quantifiable examples of how research has directly influenced product success

    + A keen eye for exceptional UX/UI. Skilled at guiding design teams to create intuitive, visually compelling interfaces. Experience using research and analytics to deliver efficient user flows and intuitive interaction patterns that delight customers

    + Track record of solving tough problems and delivering working solutions throughout career

    + Demonstrated effectiveness in large, complex, highly matrixed organizations

    **Even better, you may have...**

    + Master's degree in Engineering (ME, EE or equivalent)

    + Experience working with / in businesses that utilize fleets of vehicles

    + Experience working with data and products which leverage data

    + Academic and/or work background in in-vehicle application development

    You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

    As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

    + Immediate medical, dental, vision and prescription drug coverage

    + Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more

    + Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more

    + Vehicle discount program for employees and family members and management leases

    + Tuition assistance

    + Established and active employee resource groups

    + Paid time off for individual and team community service

    + A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

    + Paid time off and the option to purchase additional vacation time.

    **For a detailed look at our benefits, click here:**
    https://fordcareers.co/LL6HTHD

    This position is a leadership level 6.

    Visa sponsorship is not available for this position.

    Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

    We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

    \#LI-Remote

    \#LI-KR3

    **Requisition ID** : 38513


    Employment Type

    Full Time

  • Consultant, Transportation Management Systems
    Cardinal Health    Phoenix, AZ 85067
     Posted about 3 hours    

    **_What Operations Technology contributes to Cardinal Health_**

    Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning.

    Operations Technology is responsible for the identification and application of appropriate new technology and associated processes to drive efficiency, productivity and optimal network design. This should include interfacing with transportation and customer-facing strategies to ensure continuous supply chain solutions.

    **OptiFreight® Logistics** is an undisputed industry leader in delivering savings via third-party freight management. Annually, OptiFreight® manages over 20 million shipments for over 2,000 customers, generating collective savings of $535M. OptiFreight® has begun to expand our footprint to incorporate Same Day / Courier as well as other modalities of transportation management. Our goal is to offer full suite transportation management to cover ALL transportation needs of healthcare providers. Our proven methods and innovation have led to unique volume-driving capabilities to that support the ability to drive capture and mange more shipments and freight spend than anyone in this space. Ultimately, our ability to deliver value comes through people (highly consultative), scale (breadth of experience and shipments managed), and insights (data driven actions that lead to value).

    **_Job Summary_**

    The Consultant, Transportation Management Systems is a member of the Logistics Operations team in OptiFreight® Logistics. The main function of this team is to design, implement, operate, and manage comprehensive logistics solutions for healthcare systems and related customer organizations. The Consultant, Transportation Management Systems plays a key role by supporting various technology platforms used to perform business processes and create customer value.

    **_Responsibilities_**

    + Support customer and courier implementation activities by creating and configuring appropriate accounts, service options and profiles, and price / cost records in technology platforms

    + Work closely with 3rd party software providers to advance technology for both offerings to our customers as well as internally

    + Effectively communicate with cross functional teams to determine technology needs as well as help to establish reasonable timelines for any proposed projects

    + Champion integration activities utilizing EDI/API data exchanges

    + Partner with our BI Team to establish baselines for performance metrics as well as being a resource to check for data validity

    + Understand billing processes that relate to the operations team to better support any technical changes or updates that might occur

    + Concisely and proactively provide updates to current, or future, projects to the respective team that will be affected

    + Perform system maintenance as necessary to ensure the accuracy of transactions and data

    + Create and manage internal and external user accounts

    + Support business reporting and data management needs for account management, operations, and carrier performance management

    + Prepare and provide technology training and supporting documentation for internal and external users

    + Create appropriate documentation to describe activities and methods for configuring and maintaining technology platforms

    + Initiate and monitor integration requests made to technology service providers

    + Properly communicate needs for all parties in any integration requests, as well as have a broad understanding of both internal and external integration needs

    + Champion the update and review of metrics and key performance indicators related to technology platforms

    + Support tracking and resolving technology problems or outages; collaborate with internal and external teams to ensure satisfactory resolution

    + Collaborate with business teams to anticipate, plan, and document technology gaps, needs, and future requirements to enable business value

    + Lead technology change management activities that impact the team

    + Participate in process development and improvement activities

    + Assist with other tasks or projects as assigned

    **_Location_**

    + Remote, work from home

    **_Qualifications_**

    + Bachelor’s degree in related field or equivalent work experience preferred

    + 4+ years of experience in a related field preferred

    + Prior experience utilizing a Transportation Management System (TMS) and /or Courier Management System (CMS)

    + Thorough understanding of integration and data sharing technologies such as EDI, API, SFTP, and web services preferred

    + Experience with Tableau, Alteryx strongly preferred.

    + Process oriented approach with a focus on continual improvement

    + Strong computer skills with proficiency in MS Excel, PowerPoint, and Word

    + Excellent oral and written communication skills

    + Ability to manage and prioritize projects while collaborating with cross functional teams and stakeholders

    + Strong inter-personal and relationship building skills; able to build relationships at all levels in an organization

    + Flexible and responsive attitude capable of managing multiple, shifting priorities

    + Must display a high level of organization skills and the ability to work independently

    **_What is expected of you and others at this level_**

    + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects

    + May contribute to the development of policies and procedures

    + Works on complex projects of large scope

    + Develops technical solutions to a wide range of difficult problems

    + Solutions are innovative and consistent with organization objectives

    + Completes work; independently receives general guidance on new projects

    + Work reviewed for purpose of meeting objectives

    + May act as a mentor to less experienced colleagues

    **Anticipated salary range:** $79,700-$102,420

    **Bonus eligible:** No

    **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

    + Medical, dental and vision coverage

    + Paid time off plan

    + Health savings account (HSA)

    + 401k savings plan

    + Access to wages before pay day with myFlexPay

    + Flexible spending accounts (FSAs)

    + Short- and long-term disability coverage

    + Work-Life resources

    + Paid parental leave

    + Healthy lifestyle programs

    **Application window anticipated to close:** 01/19/2025 *if interested in opportunity, please submit application as soon as possible.

    The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

    \#LI-Remote

    _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._

    _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._

    _To read and review this privacy notice click_ here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)


    Employment Type

    Full Time

  • Associate Director SAP Transportation Management in Supply Chain & Operations – Logistics
    Accenture    Scottsdale, AZ 85258
     Posted about 3 hours    

    This role can sit anywhere in the US as long as it is near an Accenture Corporate Office

    We Are:The Accenture Supply Chain & Operations Logistics team is redefining how companies innovate within the supply chain. Our Logistics practice delivers cutting-edge transportation and logistics solutions, helping clients streamline operations, reduce costs, and enhance customer satisfaction through digital transformation. Practitioners in Logistics team build and deliver Warehousing & Transportation solutions, driving flexibility, insights, and agility in supply chains across industries.

    You Are:A logistics transformation expert with a deep understanding in Warehousing and/or Transportation solutions and a proven track record in the end-to-end value chain. You bring strategic insight and analytical expertise to integrate digital logistics capabilities into real-world solutions. Your strengths include the ability to lead teams and engage clients, fostering projects that meet unique client needs with sustainable solutions.

    The Work:

    + Define and implement logistics transformation strategies using SAP Digital Supply Chain solutions.

    + Develop and oversee functional designs and manage hand-offs with technical development teams.

    + Lead full-cycle SAP Digital Supply Chain transformations, from blueprinting and configuration to testing and go-live.

    + Collaborate with clients and Accenture teams to design logistics solutions for resilient and sustainable supply chains.

    + Act as the primary SAP Supply Chain capability contact and support project governance.

    + Mentor Accenture’s Supply Chain & Operations Logistics team members, building domain expertise.

    + Contribute to business development, proposal submissions, and client presentations.

    + Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

    Here’s What You Need:

    + Minimum of 10 years in logistics and transportation, including SAP Transportation Management (SAP TM) project leadership roles.

    + Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate’s degree, must have equivalent minimum 6-year work experience

    Bonus Points If:

    + You have strong SAP TM configuration, integration, and deployment experience with multiple full-cycle implementations across various Industries.

    + You are known in the market by partners, customers, and SAP as a thought leader in supply chain.

    + You have experience with cloud platforms and integrating SAP TM with cloud solutions such as P44, FourKites, BN4L and others.

    + You possess strong analytical skills for improving transportation efficiency, network productivity, and cost management.

    + You excel in using the latest digital technologies such as GenAI to enhance logistics and transportation operations.

    Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Maryland, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.

    Information on benefits is here. (https://www.accenture.com/us-en/careers/local/total-rewards)

    Role Location Annual Salary Range

    California $161,200 to $434,000

    Colorado $161,200 to $375,000

    District of Columbia $171,700 to $399,300

    New York $149,300 to $434,000

    Maryland $149,300 to $347,200

    Washington $171,700 to $399,300

    #LI-NA-FY25

    What We Believe

    We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

    Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce)

    Equal Employment Opportunity Statement

    Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

    All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

    Accenture is committed to providing veteran employment opportunities to our service men and women.

    For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document/Annual-Policy-Statement-Regarding-EEO-2023-Applicant.pdf#zoom=50) .

    Requesting An Accommodation

    Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

    If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email (https://www.accenture.com/us-en/about/contact-us) or speak with your recruiter.

    Other Employment Statements

    Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

    Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

    Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

    The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.


    Employment Type

    Full Time

  • Security Shift Supervisor - Unarmed- Full Time
    Allied Universal    Phoenix, AZ 85067
     Posted about 3 hours    

    Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

    **Pay Rate: $19.00/Hour**

    **We offer flexible pay options like Weekly Pay and DailyPay**

    **Permanent, Full Time, Excellent Benefits, Career Progression**

    **Paid Training**

    **Free Uniforms**

    Allied Universal Services is currently searching for a **Professional Security Shift Supervisor** .

    The Shift Security Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The **Security Shift Supervisor** will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

    **Qualifications/Requirements:**

    + At least 18 years of age

    + Possess a high school diploma or equivalent, or 5 years verifiable experience

    + Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines

    + Must be able to frequently prepare written reports and logs in neat, legible handwriting;

    + Must be able to read and understand all operating procedures and instructions

    + Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

    + Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.

    + As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check

    + Intermediate computer skills to utilize innovative, wireless technology at client specific sites

    + Ability to handle both common and crisis situations at the client site, calmly and efficiently

    + Display exceptional customer service and communication skills

    + Ability to handle crisis situations at the client site, calmly and efficiently

    + Able to:

    + Work in various environments such as cold weather, rain/snow or heat

    + Occasionally lift or carry up to 40 pounds

    + Climb stairs, ramps, or ladders occasionally during shift

    + Stand or walk on various surfaces for long periods of time

    **Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

    If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

    **Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

    If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

    **Job ID:** 2024-1299270

    **Location:** United States-Arizona-Phoenix

    **Job Category:** Security Supervisor, Security Officer


    Employment Type

    Full Time

  • Construction/Maintenance Planner
    Arizona Public Service    PHOENIX, AZ 85067
     Posted about 3 hours    

    Construction/Maintenance Planner

    Apply now »

    Date: Nov 20, 2024

    Location: PHOENIX, AZ, US, 85021

    Company: APS

    Arizona Public Service generates clean, reliable and affordable energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson. As the state’s largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona.

    Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the country’s fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence and business integrity.

    Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.

    Summary

    The Construction/Maintenance Planner serves as liaison with customers (Project Management Organization, Major Customer Projects, and Strategic Transmission Projects), coordinates resources for construction/maintenance projects, ensure correct materials are ordered with Material Coordinator(s), equipment and manpower are provided for project completion, perform simple job design, and assist with the complex design of projects.

    Serve as Project Leader for numerous, simultaneous projects.

    (Note: The majority of the job duties are field activities performed out of doors at various project sites.) 5-days a week in the office or in the field.

    Minimum Requirements

    - High school degree/GED and two (2) years Journeyman electrician experience

    - OR Bachelor's degree in Engineering, Business, or an equivalent discipline and two (2) years experience in construction, engineering, operations, or maintenance within the utility or related industry

    - OR high school degree/GED and seven (7) years equivalent combination of education and experience in construction, engineering, operations, or maintenance within the utility or related industry.

    Some positions may require experience with rubber glove (RG) practices. Working knowledge of company policies and procedures, environmental regulations, Labor agreement, APS Construction Standards, Accident Prevention Manual and OSHA standards. Good communications and interpersonal skills.

    Major Accountabilities

    1) Serve as liaison with customers (internal/external) on various projects to ensure customer requirements and expectations are accurately understood / communicated and met in a timely manner.

    2) Coordinate resources for construction projects to ensure fully staffed, multiple crews are always available. Track budget expenditures of contract.

    3) Order project materials from stock, allowing a two to three day lead time for delivery to project site, so materials are available to the crew for scheduled work.

    4) May oversee the activities of the garage to ensure all inspections and repairs are completed thoroughly and on schedule. Maintain efficient vehicle records.

    5) Perform design duties for simple construction/maintenance projects and provide cost estimates for time and materials. Assist Designers and other Project Leaders to develop plans on complex design projects.

    6) May assure that the sub-transmission and distribution systems are operated in a safe, efficient, and economical manner, adhering to safety and good operating procedures as Duty Supervisor during 24 hour call out for restoration of electric service including storms and other emergencies.

    7) Resolve differences by encouraging and practicing open communication and accurate interpretation of company policies and labor agreement.

    8) May serve as primary contact for the Division on environmental issues, hazardous materials communication, hazardous waste processing, industrial hygiene, water quality and PCB processing; train employees and track training attendance; keep files current on material safety data sheets, inventories, waste shipment and keep abreast of new and current regulations that affect APS facilities and employees.

    9) May coordinate the warehouse and hauling activities to ensure that materials are stocked and delivered in an efficient and timely manner. May coordinate maintenance of facilities and new construction projects; coordinate maintenance orders and non-revenue Work Authorizations (WAs).

    10) Promote safety awareness and accident reductions through safety meetings, tailboards and implementation of safe work procedures and practices.

    11) Perform inspections per specification requirements or oversee the activities to ensure all inspections and repairs are completed thoroughly and on schedule. Maintain department documents.

    12) Set up quarterly meetings with PMs from PMO, MCP, and STP to ensure visibility and alignment of upcoming projects.

    13) Conduct field visits and coordinate identified challenges/concerns with respective work groups to effectively support P&C Technicians.

    Export Compliance / EEO Statement

    This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

    Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

    For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

    Arizona Public Service is a smoke free workplace.

    On-site:

    Requires work to be performed in the field and/or at an APS facility. Depending on the responsibilities of the role, this may include, but is not limited to, working at a power plant, job site, or in the community.

    *Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees).

    *Role types are subject to change based on business need.

    CIP Requirement:

    This position requires Critical Infrastructure Protection (CIP) access consistent with North American Electric Reliability Corporation (NERC) standards. The applicant considered for this role will be required to obtain and maintain CIP access for the duration of employment in this position. A full seven (7) year criminal history will be obtained through the pre-employment background check process (or, for current employees, through supplemental background check process) to fulfill the CIP access requirements. In addition, this position requires an additional background check every seven years to maintain access.


    Employment Type

    Full Time

  • Sales Team Leader
    Alleviation Enterprise LLC    Avondale, AZ 85392
     Posted about 4 hours    

    Were on the lookout for a standout performer who can be a valuable addition to our sales team. With our current rapid growth, we need candidates who naturally embody a lead by example approach. Our main goal is to find individuals who deeply resonate with our mission: to help others grow personally and transform, guiding them towards their goals while becoming a better version of themselves. Job Overview: This role involves leading direct sales efforts in your designated territory. Through our comprehensive training, youll learn to effectively engage with small and medium-sized businesses across various industries, forging direct connections with business owners and decision-makers. Your main focus will be promoting top-notch supplemental insurance products and services to both business owners and employees. Expect personalized interactions with business owners, benefits managers, and employees, along with occasional product presentations to sizable groups ranging from 50 to 100+. As a sales leader, youll play a crucial role in driving successful outreach and making a difference. Responsibilities: The Sales Team Lead will spend part of their week actively participating in sales activities while also balancing sales goals with providing training and mentorship to new team members. This role demands a combination of strong sales skills and prior experience in mentorship or leadership. The Sales Team Lead is responsible for supporting the sales staff and increasing sales. Our ideal candidate has the following skills and qualifications: Strong communication skills for interactions with customers and sales staff Leadership skills Strategic planning Familiarity with effective sales strategies Inspirational attitude and ability to create a motivating environment Ability to train others effectively Product knowledge Customer service skills ADDITIONAL QUALIFICATIONS: Pass a high-level pre-employment background check Active Drivers License and reliable transportation Active Health Life Insurance Producer license in your resident state (or willing to obtain - study course provided and state licensing fees reimbursement available) Bachelors degree or minimum of 4 years post-high school work experience (candidates within 6 months of degree completion or less than 4 years of professional work experience with relevant sales or athletic background will be considered) COMPENSATION BENEFITS: Comprehensive classroom and field training program Weekly draw pay option plus commissions (no caps and short sales cycle-3 business days) as well as monthly cash sales bonuses, quarterly stock share bonuses, incentive trips, and vested renewal commissions Health, dental and vision benefits offered after 60-days of employment Performance-based promotions Control of your schedule based on results achieved rather than time worked Continuing professional development classes, advanced sales trainings, and leadership development classes Culture of camaraderie, friendly competition, and success mindset Apply now to be part of a team that embraces challenges and rewards effort! www.alvtn.com


    Employment Type

    Full Time

  • Associate Team Leader
    H&R Block    Laveen, AZ 85339
     Posted 1 day    

    **550648BR**

    **Title:**

    Associate Team Leader

    **Our Company** **:**

    At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.

    We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block!

    At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

    **A Typical Day...**

    Joining us as an **Associate Team Leader** , you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

    **Job ID:**

    550648BR

    **City:**

    Laveen

    **State:**

    Arizona

    **It would be even better if you also had...** **:**

    + Experience supervising or managing people

    + History of delivering outstanding customer experiences

    **Why Work for Us**

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

    + **Employee Assistance Program** with Health Advocate.

    + **Wellbeing program** , BetterYou, to help you build healthy habits.

    + **Neurodiversity and caregiver support** available to you and your family.

    + **Various discounts** on everyday items and services.

    + **Benefits with additional eligibility requirements** : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

    + Click here to check out all available benefits (https://www.blockbenefits.com) .

    **The Community You Will Join:**

    At H&R Block we remain committed to building a Connected Culture – one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    **If you're looking to make an impact, H&R Block is the place for you.**

    **What you'll bring to the team...** **:**

    + Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block

    + Execute and hold all tax office associates accountable to Service Standards execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary

    + Serve as point of contact for onsite escalated client service concerns

    + Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary

    + Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience

    + Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals

    + Lead daily huddles and communicate essential information to office associates

    **Your Expertise**

    + Prior experience working in customer service or similar role

    + Strong organizational skills and ability to plan and manage day-to-day office operations

    + Customer-centric mindset and strong communication skills

    + Computer proficient with the ability to use MS Office

    + Demonstrated ability to work independently with minimal supervision

    + Positive attitude

    + Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs

    + High school diploma / equivalent or higher

    **Posting Title:**

    Associate Team Leader

    **Sponsored Job:**

    \#2662


    Employment Type

    Full Time

  • Associate Team Leader
    H&R Block    Chandler, AZ 85286
     Posted 1 day    

    **550627BR**

    **Title:**

    Associate Team Leader

    **Our Company** **:**

    At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.

    We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block!

    At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

    **A Typical Day...**

    Joining us as an **Associate Team Leader** , you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

    **Job ID:**

    550627BR

    **City:**

    Chandler

    **State:**

    Arizona

    **It would be even better if you also had...** **:**

    + Experience supervising or managing people

    + History of delivering outstanding customer experiences

    **Why Work for Us**

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

    + **Employee Assistance Program** with Health Advocate.

    + **Wellbeing program** , BetterYou, to help you build healthy habits.

    + **Neurodiversity and caregiver support** available to you and your family.

    + **Various discounts** on everyday items and services.

    + **Benefits with additional eligibility requirements** : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

    + Click here to check out all available benefits (https://www.blockbenefits.com) .

    **The Community You Will Join:**

    At H&R Block we remain committed to building a Connected Culture – one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    **If you're looking to make an impact, H&R Block is the place for you.**

    **What you'll bring to the team...** **:**

    + Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block

    + Execute and hold all tax office associates accountable to Service Standards execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary

    + Serve as point of contact for onsite escalated client service concerns

    + Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary

    + Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience

    + Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals

    + Lead daily huddles and communicate essential information to office associates

    **Your Expertise**

    + Prior experience working in customer service or similar role

    + Strong organizational skills and ability to plan and manage day-to-day office operations

    + Customer-centric mindset and strong communication skills

    + Computer proficient with the ability to use MS Office

    + Demonstrated ability to work independently with minimal supervision

    + Positive attitude

    + Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs

    + High school diploma / equivalent or higher

    **Posting Title:**

    Associate Team Leader

    **Sponsored Job:**

    \#2661


    Employment Type

    Full Time


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