First-Line Supervisors of Material-Moving Machine and Vehicle Operators

**It's fun to work in a company where people truly BELIEVE in what they're doing!**

**Job Description Summary:**

The Revenue Operations Manager (Professional Services) is responsible for managing the global revenue stream for Rocket Software's Professional Services organization. As advisor to the Customer Solutions Engineering (CSE) leadership team, the Revenue Operations Manager will demonstrate control and mastery of the services revenue flow – from opportunity to revenue recognition and closure.

Collaborating across all CSE functions, the Revenue Operations Manager is responsible for in depth financial analysis and for aligning processes, operations, systems, and data to maximize forecast quality and completeness, optimize revenue attainment, and ensure overall quality of the end-to-end revenue cycle.

**Essential Duties and Responsibilities** :

+ Partner with leadership to strategize, operationalize, and analyze process improvements leading to revenue management efficiencies and achievement of revenue targets

+ Ensure accuracy of projected and actual revenue flow from opportunity through project closure

+ Develop and control revenue related dashboards, analytics, revenue forecasts, and perspectives

+ Partner with Finance in revenue reconciliation, ensuring accuracy across integrated systems

+ Contribute revenue perspective in the creation of new service offerings

**Required Qualifications:**

+ At least 5 years of experience in revenue operations management, professional services experience highly preferred

+ Bachelor’s degree or equivalent experience

+ Proven experience acting as a trusting liaison across a variety of teams and stakeholders

+ Ability to track metrics and key performance indicators (KPIs), analyze them, and advise leadership in actionable improvement strategies

+ Excellent communication skills with the ability to speak and present effectively to diverse audiences

+ Proven in-depth experience with business applications, data structures, and analytics tooling

+ Mastery of using Excel to assess, manipulate, analyze, and present data

+ Committed to Rocket’s core values of empathy, humanity, trust and love.

The base salary range for this role is $77,623.00 - $97,029.00 /year. Exact compensation may vary based on skills, experience, and location.

.

**What Rocket Software can offer you in USA:**

**Extensive paid time off programs (paid holidays, sick, and unlimited vacation time)**

**Healthcare coverage options to fit you (and your family’s) needs**

**Retirement savings, with matching contributions by Rocket Software**

**Life and disability coverage**

**Leadership and skills training opportunities**

**Two paid work days for off-site training**

Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to [email protected]. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

\#LI-Remote

_If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_

Thousands of companies around the world depend on Rocket to solve their most challenging business problems by helping them run their critical infrastructure, business processes, and data, as well as extending the value of these assets to take advantage of cloud and mobile computing, advanced analytics, and other future innovations. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands interact with every day. At Rocket, software has always been about people—not just ones and zeroes. We’re people solving problems for other people, and we strive to treat our customers, partners, and fellow Rocketeers with humanity. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts with 31 offices around the world.

The Warehouse Manager is responsible for directing the warehouse activities for the organization.

Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services.

Responsibilities:

+ Establish operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse inventory current, keeping all floor, shelving and racks clean and organized. Keep all overstock put away weekly.

+ Inspect physical condition of warehouse and equipment. Prepare work order for repairs and requisitions for replacement of equipment.

+ Confer with department heads to ensure coordination of warehouse activities with activities of other functions such as production, sales, records control, and purchasing.

+ Direct salvage of damaged or used material.

+ Participate in planning personnel safety and plant protection activities.

+ Count, weigh or measure items in incoming and outgoing shipments to verify information against bills of lading, invoices, orders and other records.

+ Assist in monthly cycle counts.

+ Assist in annual inventory.

Benefits:

We offer exceptional compensation and benefits, 401K and stock purchase, incentives for performance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.

Basic Qualifications:

+ High school diploma or general education degree (GED).

+ Six months’ experience in warehouse and inventory operations.

+ Valid driver’s license and insurability.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.

Minimum Pay Rate

USD $40,000.00/Yr.

Maximum Pay Rate

USD $65,000.00/Yr.

Supervise the operations and responsibilities of the warehouse team and designated facility. Work with Operations leadership to make certain company and customer standards of service, quality, safety, and productivity are met.

**KEY DUTIES AND RESPONSIBILITIES**

+ Supervise, train, provide performance feedback and assign duties of direct reports to ensure productivity, efficiency, and effectiveness

+ Manage operational procedures to include the incoming and outgoing shipments, handle the organization of merchandise, and maintain warehouse inventory

+ Plan production schedules and resource allocation for completion of job assignments while keeping time and production records

+ Track and send reports to designated plant personnel

+ Track warehouse activities including sales, record control, and purchasing to ensure availability of products

**ADDITIONAL DUTIES AND RESPONSIBILITIES**

+ Work with machinery and material handling equipment

+ Resolve employee issues and maintain open lines of communication with all levels of the organization

+ Perform assigned projects as instructed

**MINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES)**

+ 2 years warehouse or logistics leadership experience

+ Experience with Warehouse Management System (WMS)

+ Strong conflict management skills

+ Ability to work in temperatures as low as -20 Fahrenheit/-25 Celsius in cold storage sites or up to 100 Fahrenheit/37 Celsius in dry storage sites while wearing company provided personal protective equipment and freezer gear

+ Must be able to lift a minimum of 40 lbs.; weight may be more dependent upon facility

+ Ability to work a flexible work schedule and shift, including weekends if needed

+ Must be comfortable with various noise levels, at times, can be loud

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.

Benefits

Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.

Vacancies - Working at Lineage Logistics (werkenbijlineagelogistics.nl) (https://www.werkenbijlineagelogistics.nl/vacatures)

Not sure which role is right for you? Let us do the work! Share your contact information and a resume or CV. A member of our recruiting team will reach out to you to explore roles we think could be a good match.

At Lineage, we have a shared purpose: We are transforming the food supply chain to eliminate waste and help feed the world.

Our shared purpose drives everything we do in all parts of our organization, from the warehouse floor to the corner office. The work we do is noble, and our team members are passionate about the impact they make every day.

Working at Lineage is not just a job – it’s an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of the Lineage Logistics team, you are a critical link in the food supply chain.

If you are having trouble applying, contact our Human Resources team here: Contact Us | Lineage Logistics (https://www.lineagelogistics.com/contact-us)

At Lineage Logistics, helping to feed the world is more than a job – it’s a purpose we live every day. Lineage is one of the world’s leading temperature-controlled logistics companies. Driven by our core values, we’re reimagining the global food supply chain.

Lineage helps customers ranging from Fortune 500 companies to small family-owned businesses increase the efficiency and protect the integrity of their temperature-controlled supply chain. In recognition of the company’s leading innovations, Lineage was recognized as the No 1. Data Science company on Fast Company’s annual list of the World’s Most Innovative Companies in 2019, in addition to ranking 23rd overall in an evaluation of thousands of companies worldwide.

As part of the Lineage family, you’ll have the opportunity to grow your career as we continually expand, using technology and award-winning innovations, to meet the needs of customers around the world.

We Are:

Accenture’s SAP practice in the West, and we bring the New to life using design thinking, agile development methodologies, and the latest smart tech for SAP when it comes to automation and AI. We help out clients apply intelligence to set their business apart and make them more proactive, predictive and productive – the power of the intelligent enterprise. We have also announced our partnership with SAP to develop SAP’s new Responsible Production and Design solution, which will help companies consume fewer resources and build sustainability into their design processes. “We believe sustainability is going to be the next digital,” says Julie Sweet. “I’m hopeful that by 2025, we’ll be able to say every business is a sustainable business.”

Our north star and purpose as a company is to deliver on the promise of technology and human ingenuity. Ready to learn as much as you can? We put strong emphasis on training our people on S/4 HANA and all the new cloud products from SAP, both functionally and technically. You will get the chance to work in our fastest growing and most dynamic region in the west, with a wide range of top clients across all industries. Accenture’s regional focus also means you will be part of a regional domain and community, with close relationship with peers and Accenture leadership.

You Are:

A transformation maven with the skills to help clients meet the challenges of digitization. Your human superpower? Using your know-how, creativity, and analytical powers to solve clients’ most complex business problems to help their companies do more. You’re as comfortable leading projects and teams as you are diving into the details of workstreams and configuring SAP solutions. Or you specialize in one or the other, our practice covers the functional & process side of SAP as well as the technical development & technical architecture. Additionally, you have the communication and people skills to inspire teams to bring their A-game

The Work:

+ Design and optimize End to End SAP Transportation processes at the client.

+ Conduct workshops to drive Key Design Decisions with clear recommendations and leading practices.

+ Configure, Design, Build, Test and Deploy the core Transportation solution and ensure it works seamlessly.

+ Work with the project team, team leaders, project delivery leads, and client stakeholders to create stand-out Accenture Transportation offerings and SAP Digital Core.

+ Develop strong relationships with clients and gain the trust of key advisors

+ Make the business case for the SAP technology solution recommended to the client

+ Pitch in on sales efforts when needed

+ Continue to learn and develop your technical SAP and business expertise

Here's what you need:

+ Minimum 4 years of experience in the SAP Transportation Module

+ Experience/involvement with and in multiple full-life cycle SAP TM implementations as a end-user, super user, or hands-on

+ Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate’s Degree, must have equivalent minimum 6-year work experience

+ Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York or Washington as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (https://www.accenture.com/us-en/careers/local/total-rewards)

California: $93,400 to $224,600

Colorado: $93,400 to $194,100

New York: $86,500 to $224,600

Washington: $99,500 to $206,700

#LI-MP

#LI-NA

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce)

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document/Annual-Policy-Statement-Regarding-EEO-2023-Applicant.pdf#zoom=50) .

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email (https://www.accenture.com/us-en/about/contact-us) or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

We Are:

Accenture's Oracle practice, and we make the new happen now. Every day, we imagine the future and bring it to life using design thinking, agile development methodologies, and new smart tech like IoT, automation, and AI. We even built our own platform, myConcerto, that mixes the best parts of Accenture and Oracle to help companies come into their own as digital leaders. Ready to find genius answers to seriously hard business challenges and work with some of the best Come join a team that feels personal even though it's over 54,000 strong. As a Global Cloud Elite and Platinum member of the Oracle Partner Network with over 145 awards, we're proud the industry is taking notice of our work, too. Visit us here to find out more about Accenture's Oracle practice:
https://www.accenture.com/us-en/services/oracle-index

You Are:

A transformation maven with the skills to help clients meet the challenges of digitization. Your human superpower? Using your know-how, creativity, and analytical powers to solve clients’ most complex business problems to help their companies do more . You’re as comfortable leading projects and teams as you are diving into the details of workstreams and configuring Oracle WMS Cloud solutions. Additionally, you have the communication and people skills to inspire teams to bring their A-game.

The Work:

+ Senior Oracle Warehouse Management Functional Consultant to assist a large organization with the implementation of Oracle WMS Cloud.

+ Configure, implement, and maintain Oracle WMS Cloud to meet the specific needs of our customer warehouse operations.

+ Collaborate with cross-functional teams for root cause analysis. Familiarity of Oracle Supply Chain modules.

+ High level duties will include developing a comprehensive design blueprint, system/process build (configurations), project issue resolution, functional design and assist development teams, and assistance with the improvement of overall WMS Cloud system processes.

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

What you Need:

+ Minimum of 3 years of experience with Oracle

+ Minimum of 3 years of experience in Supply Chain domain with a strong knowledge and hands on experience in Oracle Warehouse Management Cloud application.

+ Prior experience on WMS Implementation projects

+ Bachelor's degree or equivalent (minimum 12 years work experience). If Associate’s Degree must have an equivalent minimum 6 years of work experience.

Bonus Points If:

+ Oracle WMS Cloud Certified Implementation Specialist

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here. (https://www.accenture.com/us-en/careers/local/total-rewards)

Role Location Annual Salary Range

California $63,200 to $169,800

Colorado $63,200 to $146,700

New York $58,500 to $169,800

Washington $67,300 to $156,200

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce)

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document/Annual-Policy-Statement-Regarding-EEO-2023-Applicant.pdf#zoom=50) .

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email (https://www.accenture.com/us-en/about/contact-us) or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

**Overview**

**Benefit Information**

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit 2024-Recruitment-Staff-Mgmt-11.6.23.pdf (abm.com) (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Staff-Mgmt-11.6.23.pdf)

**POSITION RESPONSIBILITIES**

+ Communicate effectively with employees and clients to ensure fulfillment of performance and quality requirements.

+ Maintain positive relationship with client representatives.

+ Control cost to ensure profitability of area of responsibility

+ Responsible for recruiting, hiring and training of all employees in his/her area of responsibility. Ensure this is done in accordance with established procedures and in a cost effective manner.

+ Ensure that each employee receives proper training commensurate with the job responsibilities assigned and that all training is properly documented and maintained according to Company standards.

+ Ensure that supervisors are properly trained and understand their assigned duties.

+ Monitor compliance with contractual and regulatory requirements in area of responsibility

+ Ensure that payroll is prepared and transmitted in an accurate and timely manner.

+ Ensure that any injuries, incidents, accidents, etc are documented, reported and processed appropriately.

+ Monitor safety program within area of responsibility and communicate with Safety Quality Managers on a frequent basis to ensure compliance with all Company safety standards.

+ Perform other duties as assigned or requested.

**KNOWLEDGE, SKILLS & ABILITIES**

Must be able to demonstrate industry knowledge of managing large (125+ FTEs) commercial janitorial accounts.

Two (2) or more years of experience in Aviation janitorial is preferred.

Proven ability in providing hands on training to employees and able to direct team to produce positive end results.

Three (3) or more years management experience preferred.

Proven Janitorial experience is preferred.

Bachelor's degree or equivalent work experience is preferred.

Excellent communication and leadership skills.

REQNUMBER: 77984

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

**Overview**

**Benefit Information:**

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit 2024-Recruitment-Staff-Mgmt-11.6.23.pdf (abm.com) (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Staff-Mgmt-11.6.23.pdf)

**POSITION RESPONSIBILITIES**

+ Communicate effectively with employees and clients to ensure fulfillment of performance and quality requirements.

+ Maintain positive relationship with client representatives.

+ Control cost to ensure profitability of area of responsibility

+ Ensure clients receive accurate invoices in a timely manner. Follow-up on payment of all invoices.

+ Responsible for recruiting, hiring and training of all employees in his/her area of responsibility. Ensure this is done in accordance with established procedures and in a cost effective manner.

+ Ensure that each employee receives proper training commensurate with the job responsibilities assigned and that all training is properly documented and maintained according to Company standards.

+ Ensure that duty managers and supervisors are properly trained and understand their assigned duties.

+ Monitor compliance with contractual and regulatory requirements in area of responsibility

+ Ensure that payroll is prepared and transmitted in an accurate and timely manner.

+ Ensure that any injuries, incidents, accidents, etc are documented, reported and processed appropriately.

+ Monitor safety program within area of responsibility and communicate with Safety Quality Managers on a frequent basis to ensure compliance with all Company safety standards.

+ Perform other duties as assigned or requested.

**KNOWLEDGE, SKILLS & ABILITIES**

Must be able to demonstrate industry knowledge of managing large (125+ FTEs) commercial janitorial accounts.

Two (2) or more years of experience in Aviation janitorial is preferred.

Proven ability in providing hands on training to employees and able to direct team to produce positive end results.

Three (3) or more years management experience preferred.

Proven Janitorial experience is preferred.

Bachelor's degree or equivalent work experience is preferred.

Excellent communication and leadership skills.

REQNUMBER: 77985

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

**Job Description:**

+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.

+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.

+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

**Customer Experience**

+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.

+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

**Operations**

+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.

+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.

+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.

+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.

+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.

+ Accountable for completion of non-clinical patient calls.

+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.

+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.

+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.

+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.

+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.

+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.

+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

**People & Performance Management**

+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.

+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.

+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.

+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.

+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

**Training & Personal Development**

+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.

+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.

+ Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

**Communication**

+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.

+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

**Job ID:** 1365126BR

**Title:** Pharmacy Operations Manager

**Company Indicator:** Walgreens

**Employment Type:** Full-time

**Job Function:** Retail

**Full Store Address:** 754 N HIGLEY RD,GILBERT,AZ,85234-09600-05799-S

**Full District Office Address:** 754 N HIGLEY RD,GILBERT,AZ,85234-09600-05799-S

**External Basic Qualifications:**

+ High School Diploma, GED, or equivalent.

+ PTCB or ExCPT certification (except in Puerto Rico).

+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.

+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

+ Requires willingness to work flexible schedule, including evening and weekend hours.

**Preferred Qualifications:**

+ Previous people management/ leadership experience.

+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

**Shift:** Various

**Store:**

**Job Description:**

+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.

+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.

+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

**Customer Experience**

+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.

+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

**Operations**

+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.

+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.

+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.

+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.

+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.

+ Accountable for completion of non-clinical patient calls.

+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.

+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.

+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.

+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.

+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.

+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.

+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

**People & Performance Management**

+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.

+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.

+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.

+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.

+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

**Training & Personal Development**

+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.

+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.

+ Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

**Communication**

+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.

+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

**Job ID:** 1398872BR

**Title:** Pharmacy Operations Manager

**Company Indicator:** Walgreens

**Employment Type:** Full-time

**Job Function:** Retail

**Full Store Address:** 1925 W CHANDLER BLVD,CHANDLER,AZ,85224-06149-02056-S

**Full District Office Address:** 1925 W CHANDLER BLVD,CHANDLER,AZ,85224-06149-02056-S

**External Basic Qualifications:**

+ High School Diploma, GED, or equivalent.

+ PTCB or ExCPT certification (except in Puerto Rico).

+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.

+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

+ Requires willingness to work flexible schedule, including evening and weekend hours.

**Preferred Qualifications:**

+ Previous people management/ leadership experience.

+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

**Shift:**

**Store:** 02056-CHANDLER AZ

**Why Wells Fargo:**

Are you ready for the next step in your career? This is where it begins - at a company known for our "Well Life" approach to supporting employees' career aspirations, work-life balance, and mental and physical health. We ranked #2 on the 2023 LinkedIn Top Companies list - and #1 among financial services companies - as the best workplace "to grow your career" in the U.S. We're especially proud of our tangible, meaningful commitment to diversity, equity, and inclusion in the workplace. When it comes to employees' financial health, we offer competitive salaries and generous benefits package. Apply today.

**About this role:**

Wells Fargo is seeking a Branch Operations Associate Manager (LO) for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions at wellsfargojobs.com.

**In this role you will:**

+ Lead and supervise risk and the operations of teller functions to deliver exceptional customer service and colleague experience, and ensure timely completion, quality, and compliance in teller functions

+ Provide feedback and present ideas for improving customer service and colleague experience, and related performance management process and tools

+ Perform operational and customer support tasks

+ Provide excellent customer service, engage customers in conversations, and build relationships with them

+ Manage the schedule and the daily operations of the teller line

+ Make decisions and resolve issues related to daily operations of the teller line, under direction of regional banking management

+ Leverage interpretation of applicable regulations, policy and procedure requirements, and audit and escalation procedures

+ Support customers and employees in resolving or escalating concerns or complaints

+ Collaborate and consult with branch employees, colleagues, and mid-level managers

+ Interact directly with customers

+ Coach, motivate, and develop a diverse team of direct reports to achieve full potential and meet established business objectives

+ Manage allocation of people and financial resources for branch operations

+ Mentor and guide talent development of direct reports and assist in hiring talent

+ This LO position has customer contact and job duties which may include needs assessing and referring those customers interested in a dwelling secured product to a SAFE team member. This position includes assisting customers without taking an application and without offering or negotiating terms of a dwelling secured transaction. Individuals in a LO position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below

**Required Qualifications:**

+ 2+ years of experience assessing and meeting the needs of customers or helping with issue resolution, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

+ 1+ years of Leadership experience

**Desired Qualifications:**

+ Leadership skills including the ability to build, develop, and motivate a diverse work team

+ Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues

+ Customer service, operations, or financial services management experience within a high volume, fast-paced and constantly changing environment

+ Ability to educate and connect customers to technology and share the value of mobile banking options

+ Ability to interact with integrity and professionalism with customers and employees

+ Knowledge and understanding of laws and regulations pertaining to the banking industry

+ Knowledge and understanding of retail compliance controls, risk management, and loss prevention

+ Ability to work effectively under pressure, meet deadlines, exercise independent judgment, and use critical thinking skills

+ Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting

+ Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting

+ Cash handling experience

**Job Expectations:**

+ Ability to work weekends and holidays as needed or scheduled

+ Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness, and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness. However, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary

+ This position is not eligible for Visa sponsorship

**Posting End Date:**

7 May 2024

***Job posting may come down early due to volume of applicants.**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

**Company:** WELLS FARGO BANK

**Req Number:** R-361686

**Updated:** Thu May 02 00:00:00 UTC 2024

**Location:** SAN TAN VALLEY,Arizona