Transportation, Logistics & Distribution

First-Line Supervisors of Material-Moving Machine and Vehicle Operators

Directly supervise and coordinate activities of material-moving machine and vehicle operators and helpers.

A Day In The Life

Transportation, Logistics & Distribution Industry

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First-Line Supervisors of Material-Moving Machine and Vehicle Operators

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First-Line Supervisors of Material-Moving Machine and Vehicle Operators


Knowledge, Skills & Abilities

First-Line Supervisors of Material-Moving Machine and Vehicle Operators

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Transportation

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

Administration and Management

KNOWLEDGE

English Language

KNOWLEDGE

Personnel and Human Resources

SKILL

Active Listening

SKILL

Coordination

SKILL

Management of Personnel Resources

SKILL

Time Management

SKILL

Critical Thinking

ABILITY

Oral Comprehension

ABILITY

Oral Expression

ABILITY

Problem Sensitivity

ABILITY

Written Comprehension

ABILITY

Deductive Reasoning


Job Opportunities

First-Line Supervisors of Material-Moving Machine and Vehicle Operators

  • Senior Customer Care Operations Manager
    Bluepeak    Phoenix, AZ 85067
     Posted 3 days    

    **Description**

    **“We Push the Boundaries of Possibilities for our Communities.”**

    Bluepeak is seeking an experienced and resourceful Sr. Manager of Customer Care Operations to join our team. You will report to the Director – Customer Success and be responsible for developing and delivering training & quality assurance programs that will drive the productivity and efficiency of the Care organization. If you want to make a difference in a fast growing, high paced environment, this is the role for you!

    You should have an eye for detail, excellent organizational skills, and the ability to think strategically. Additionally, you must possess excellent communication, interpersonal, and critical thinking skills. You should have meaningful knowledge of adult learning principles and experience developing and delivering training and quality assurance programs along with in-depth knowledge of call center operations and processes. If this sounds exciting, please read on.

    Be part of our innovation- building and delivering a fiber-rich internet connection to people’s doorsteps.

    **What You Will Do:**

    + Lead a team that will design, develop and deliver comprehensive training programs and solutions for the Customer Care organization ensuring alignment with company goals, objectives, and strategy.

    + Identify training needs and oversee best in class prioritization of company and learning initiatives.

    + Own learning technology to drive maximum data insights and learning effectiveness.

    + Partner with Customer Care managers to establish agent KPI scorecards and quality performance metrics to measure success and increase team accountability with real-time feedback and coaching, aligning with department and company goals.

    + Define, own, and maintain the quality standards used to hold customer-facing team members accountable to the desired customer experience.

    + Ensure calibration of the groups (management, QA staff) responsible for coaching/developing customer-facing team members to the quality standards.

    + Act as a Customer Care experience subject matter expert on cross-functional projects.

    + Champion positive change to improve service levels, increase customer satisfaction, reduce resolution times and lower operating costs to help us manage critical operational KPIs to achieve broader company goals.

    + Contribute to planning and deploying new tools ensuring best possible outcomes from both quality and efficiency standpoints.

    + Analyze the customer contact drivers, identify specific improvement opportunities, and work on developing operational action plans and cross-functional initiatives that improve NPS, customer satisfaction and customer loyalty.

    + Other related duties as assigned.

    **What You Need:**

    + Bachelor’s degree in a related field of business required.

    + 7+ years’ experience defining learning strategies and solutions that address talent gaps.

    + Knowledge of leadership and employee development strategies and contemporary practices and technologies.

    + Program design and delivery experience in multiple topics and geographies.

    + Previous experience in telecommunications/broadband industry highly preferred.

    + Leadership and delivery of business learning and development initiatives.

    + Strategic thinking and analytical skills to identify learning needs and influence partners around solutions using qualitative and quantitative data.

    + Adult learning knowledge and related company practices to lead skill and behavior change in all segments of the workforce (e.g., leader, manager, employee).

    + Excellent facilitation and presentation skills.

    + Project management expertise and ability to manage multiple projects simultaneously and complete those projects on time and within budget.

    + Fundamental understanding of contact center metrics.

    + Ability to turn data/anecdotal feedback into impactful change.

    + Experience working with Customer Support quality management tools.

    + Adept at identifying potential project roadblocks and developing mitigation strategies.

    + Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.

    + Upon job offer, must be able to complete a background check and a drug test prior to employment.

    **Why Work at Bluepeak?**

    + Competitive Compensation + Annual Bonus Eligibility

    + Comprehensive Benefits Package, including Medical, Dental, Vision, Life, and 401(k)

    + Generous Vacation and Paid Sick Time + Paid Holidays and Personal Days

    + Professional development with an emphasis on Internal Promotion

    + Employee discounts on Bluepeak Services, including Internet

    + Progressive and inclusive work culture in which our team has the flexibility, support, and resources to be successful in their careers!

    **About Us**

    We believe that the size of the city shouldn’t determine the quality of the technology. That’s why we are building for you: Faster, more reliable, and without the things that get in the way of great service—like red tape, hidden fees, and slow response times. And with up to 5 gigabits of speed for residential customers and 10 gigabits for businesses, we are whole new ballgame- from internet to TV, to connecting every device in your home, to powering your business, we’re not only providing the best fiber connections in your community, but we’re also meeting the growing needs for how you live.

    Bluepeak provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)


    Employment Type

    Full Time

  • (USA) Operations Manager II, Fleet Transportation
    Walmart    Buckeye, AZ 85396
     Posted 4 days    

    **Position Summary...**

    **What you'll do...**

    Asset Management : Possess Knowledge of: Fundamentals of asset management, enterprise asset management plan; Lifecycle of assets - Acquisition, operation, maintenance and renewal; "Total cost of ownership" concept related to assets; Awareness of parts (inventory/lead time) .To be able to: Execute systematic methods for effectively operating and upgrading assets. Implements inventory procedures and software tools for inventory management. Describe and create status and management reports, such as exceptions or on-demand materials. Execute procedures for recording the acquisition of sales and the disposal of supply chain related assets.

    Data & Digital Acumen : Possess Knowledge of: Data collection modes, techniques and tools; Data analytics & visualization tools and techniques; Existing and upcoming digital applications and other systems used in the respective areas; Technology innovation trends & industry benchmarks; Data governance as it relates to data quality, metadata, and data lineage; Data Science techniques and their applications in a function specific context. To be able to: Delineate the problem, leverage data to determine the root cause and apply the information to find a solution. Articulate the levers that influence the data, ensure data quality and organize & process information for analysis Participate in the feedback loop between dataintake and insights and continually work on improving the data-collection process (mode/data set etc.). Identify and propose ways to automate / improve existing process in the respective area of work with the help of technology (such as RPA, AI, Machine learning etc.). Demonstrate a working knowledge of Data Science techniques and their applications to the respective function / business.

    Exception Management : Possess Knowledge of: Knowledge of truck transportation loss control practices, tools and techniques; ability to assess, prevent and reduce loss in transportation, as well as recommend solutions for trucking risks; Data analytics & visualization tools and techniques; Existing and upcoming digital applications and other systems used in the respective areas; Technology innovation trends & industry benchmarks; Data governance as it relates to data quality, metadata, and data lineage; Data Science techniques and their applications in a function specific context. To be able to: Emerge process issues that exist between cross-functional groups, through the use of data and reporting, in order to improve planning and mitigate risk across supply chain. Help in identifying tasks and responsibilities suited for automation; assist in process design and implementation of automated processes across the network. Leverage data to assist in developing action plans and identifying appropriate network resources for disruption events in Supply Chain.

    Fleet Readiness : Possess Knowledge of: Scheduling and reporting; Related operational and financial KPIs; Preventive Maintenance and carrier quality. To be able to: Manage scheduling and reporting of fleet keeping seasonality and contingencies in perspective. Manage budget for ensuring the fleet availability from different channels including owned, leased or market. Manage fleet maintenance & carrier quality from multiple Third Party Logistics providers and different category of vehicles.

    Safety & Compliance: Possess Knowledge of: Industry best practices and safety and compliance standards; Local, State, and Federal Regulatory agencies; Audit steps, tools, and resources; Accident prevention; Risk mitigation; Change management and implementation; Business unit knowledge and performance requirements. To be able to: Monitor processes within a given business unit taking proper action to address issues, respond to questions, and support safety and compliance needs from the business ( ex. initiating cross-functional investigations, implementing process changes and new procedures, leading training, or interacting with external stakeholders) Makes process improvement recommendations by being able to identify incident patterns and process gaps and select possible solutions. Identify trends affecting proper operations and execute risk elimination plans. Designs safe workplace processes and policies, ensuring business goals and performance metrics are aligned with safety and compliance standards and regulations. Conducts safety and compliance assessments and audits of transportation safety management processes and practices within a given business unit to ensure business needs and safety and compliance requirements are met. Delivers safety and compliance training programs and communications. Execute and manage the root cause analysis plan in own area of work.

    Shipping & Transportation : Possess Knowledge of: Routing & network plan; Delivery scheduling; Vehicle utilization; Inbound & Outbound operations; Department of Transportation guidelines and regulations. To be able to: Use the transport operation documents to manage the operational flow for different load carriers and categories of goods. Analyze capacity of distribution systems, use network analysis methods for planning new network. Ensure optimal utilization of vehicle based on the network requirements considering seasonality and other special situations. Execute the best practices as provided in SOPs and support leaders with gap identification in operations.

    Vendor Management : Possess Knowledge of: Stakeholder identification and mapping; Stakeholder analysis; Stakeholder communication; Relevant business metrics and business areas; Stakeholder management tools and methods. To be able to: Collaborate with suppliers and stakeholders to identify and implement innovative ideas. Review the supplier details and assess the capabilities and competencies within the context of business needs and submits recommendations to leadership. Monitor and report on supplier performance and implement strategies to improve supplier performance through negotiation of KPIs and SLAs. Resolve complex vendor issues and escalate to the appropriate level for resolution when necessary.

    Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.

    Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness.

    Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.

    Talent: Supervise Associates:Provides specific, honest, accurate, and timely feedback on associate performance. Assigns tasks to associates that fit their skill levels and maximize team performance. Uses people processes (for example, selection, development, performance evaluation) to ensure effective associate performance. Recruits and hires the associates needed to meet business requirements. Teaches, guides, and assists in the development of associates.

    Judgment: Use Appropriate Judgment: Identifies, reviews, and applies policies and procedures to make informed judgments. Identifies and uses facts, information, and expertise to set priorities and make informed decisions. Uses data and evidence to determine the causes of problems and develop solutions to address them.

    Customer/Member Centered: Focus on the Customer/Member: Reviews customer/member-focused data and adjusts performance to address findings. Promotes and supports associate efforts to exceed customer/member expectations. Informs associates on how to identify and locate resources to meet the diverse needs of customers/members.

    Execution and Results: Manage Execution and Results: Holds associates accountable for completing work within expectations and time requirements. Plans and manages own and others' time, based on business priorities, and follows up to ensure all work requirements are completed in a timely and accurate manner. Identifies and obtains the resources needed to complete projects. Encourages associates to strive for excellence, efficiency, and quality in work practices.

    Planning and Improvement: Plan and Pursue Team-Based: Improvement Coordinates and aligns planning with organizational initiatives and direction. Looks at work plans and makes changes, as needed, to achieve team or work group objectives. Sets realistic timelines for goal accomplishment. Improves work processes and practices to increase performance and results.

    Influence and Communicate: Increase Commitment: Promotes ideas and links them to business needs and benefits. Builds trusting, cooperative relationships and alliances with others, inside and outside of the organization. Effectively communicates clear, up-to-date information on business plans and priorities (for example, change initiatives). Shares experience and ideas with associates across the organization.

    Ethics and Compliance: Manage Ethics and Compliance: Instructs associates on how to act in accordance with policies and procedures, and supports their efforts in doing so. Ensures associates demonstrate the highest standards of integrity and ethics in work situations. Corrects ethical and compliance issues, enforcing compliance and administering appropriate consequences as needed.

    Adaptability: Quickly Adapt: Demonstrates creativity and strength in the face of change, obstacles, and adversity. Adapts to competing demands and shifting priorities. Updates knowledge and skills to handle new complexities, challenges, and responsibilities. Seeks exposure to new ideas and perspectives. Helps associates adjust to and develop the capabilities needed to implement organizational change initiatives.

    Sustainability: Communicates PSP sustainability values and goals (for example, energy reduction, waste reduction, sustainable products) to Associates throughout the Club/area of responsibility, ensuring their understanding of the importance and impact of these initiatives, and connects PSP initiatives to the Club/area of responsibility goal. Recommends ideas or approaches based on PSP sustainability values and goals that would further improve operations and outcomes. Uses sustainability information to promote organizational success while improving social, economic, and environmental practices. Teaches Associates in area of responsibility how to handle and respond to community partners' questions and concerns regarding PSP sustainability values, efforts, and goals, including steps to take when they don't know the answer to give. Provides advice and guidance to Associates on those behaviors and actions that are consistent with PSP sustainability values and goals (for example, reducing waste, saving energy, demonstrating work-related Personal Sustainability Practices).

    Associate Engagement: Ensures Associates understand and participate in the grass roots process year-round. Ensures Associates implement action plans developed in response to Associate Opinion Survey results and tracks these efforts over time. Implements programs designed to support and enhance Associate health and well-being by taking action to minimize or eliminate problematic issues. Encourages and rewards Associate engagement behaviors that contribute to the achievement of Facility and own goals. Consistently promotes the importance and value of Associate engagement by implementing processes and practices designed to improve engagement and enhance operations.

    Diversity: Identifies up and coming and high-performing talent, including diverse talent, and provides for accelerated development opportunities. Demonstrates awareness and value of diverse teams by creating and maintaining an environment of objectivity, open communication, and respect. Implements and supports strategies and initiatives that build high-performing, diverse and inclusive teams. Actively supports formal diversity goal requirements.

    **Minimum Qualifications...**

    Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

    Bachelor's Degree in a related field (e.g., Management, Supply Chain, Business Administration, Financial Management, Production/Operations Management) and 1 year experience in an operations/distribution/supply chain/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees. OR 1 year experience as a Walmart Supply Chain Area or Operations Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates OR 1 year experience as a Walmart Supply Chain Load Manager OR 3 years experience in an operations/distribution/supply chain/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees.

    **Preferred Qualifications...**

    Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

    Both Bachelor's Degree in a related field (e.g., Management, Supply Chain, Business Administration, Financial Management, Production/OperationsManagement); and 3 years experience in a supply chain environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees., Walmart Supply Chain manager supervising, evaluating, mentoring, and developing associates; managing workload; and participating in the hiring and promotion of associates.

    Bachelors: Business, Bachelors: Finance, Bachelors: Logistics, Bachelors: Management, Bachelors: Operations Management

    **Primary Location...**

    23701 W SOUTHERN AVE, BUCKEYE, AZ 85326-4928, United States of America

    Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.


    Employment Type

    Full Time

  • Pharmacy Operations Manager
    Walgreens    MESA, AZ 85213
     Posted 4 days    

    **Job Description:**

    + Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.

    + Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.

    + Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

    **Customer Experience**

    + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.

    + Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

    **Operations**

    + Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.

    + Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.

    + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.

    + Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.

    + Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.

    + Accountable for completion of non-clinical patient calls.

    + Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.

    + Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.

    + Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.

    + Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.

    + Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.

    + Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.

    + Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

    **People & Performance Management**

    + Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.

    + Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.

    + Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.

    + Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.

    + Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

    **Training & Personal Development**

    + Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

    + Maintains and enhances current knowledge and skills related to pharmacy and healthcare.

    + Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.

    + Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

    **Communication**

    + Communicates with pharmacy team, relaying messages from the support center or other key emails as required.

    + Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

    **Job ID:** 1390715BR

    **Title:** Pharmacy Operations Manager

    **Company Indicator:** Walgreens

    **Employment Type:** Full-time

    **Job Function:** Retail

    **Full Store Address:** 2811 E BROADWAY RD,MESA,AZ,85204-01702-03591-S

    **Full District Office Address:** 2811 E BROADWAY RD,MESA,AZ,85204-01702-03591-S

    **External Basic Qualifications:**

    + High School Diploma, GED, or equivalent.

    + PTCB or ExCPT certification (except in Puerto Rico).

    + Has one year of work experience as a pharmacy technician in a retail or hospital setting.

    + Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

    + Requires willingness to work flexible schedule, including evening and weekend hours.

    **Preferred Qualifications:**

    + Previous people management/ leadership experience.

    + Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

    This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

    **Shift:** Various

    **Store:** 03591-MESA AZ


    Employment Type

    Full Time

  • Dispatcher
    White Cap    Gilbert, AZ 85233
     Posted 4 days    

    A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

    The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

    White Cap is hiring immediately for a **Dispatcher!**

    Do you want to help build America’s skyline and your own future? White Cap is North America’s leading distributor for professional contractors. We supply everything contractors need to build our nation’s remarkable construction projects, including stadiums, roads, bridges, highways, residential housing, and more. We are hiring immediately for a **Dispatcher!**

    _Why a_ **_career_** _with White Cap?_

    + **Comprehensive wellness and financial benefits:** White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more!

    + **Relax and recharge:** We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time.

    + **Stability:** Since 2020, White Cap has doubled in size and continues to grow.

    + **Unlimited career potential:** White Cap is a stable and growing company offering unlimited career potential.

    + **Love where you work:** White Cap has been certified as a _Great Place to Work_ .

    + **Inclusive culture:** Work in a place that values and celebrates who you are.

    _A_ **_Dispatcher_** _at White Cap…_

    + Plans delivery schedules and optimizes delivery vehicle routes.

    + Addresses delivery issues with customers and provides resolution.

    + Ensures that the invoice and load are correct prior to departure.

    + Records all in and out times of vehicles.

    + Maintains vehicle maintenance and repair records.

    + Records availability status of vehicles.

    + Performs other duties as assigned.

    + Generally has 2-5 years of experience in area of responsibility.

    **Preferred Qualifications**

    + Knowledge of the geographic area.

    + Experience using Descartes.

    + Spanish language proficiency preferred.

    If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

    **Functional Area** Logistics

    **Recruiter** Galbreath, Janna

    **Req ID** WCJR-018869

    White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.


    Employment Type

    Full Time

  • Dispatcher
    United Site Services    Gilbert, AZ 85295
     Posted 4 days    

    **About USS**

    You may not always notice United Site Services, but we are always there - at construction sites, industrial facilities, and live events all across America. We take pride in providing essential services like portable restrooms, hand hygiene solutions, temporary fence, trailer solutions, roll off dumpsters and more, for customers across the country. From state parks to the largest music festivals in the nation, our team is on the road and behind the scenes helping our customers create easy, safe and clean experiences for their employees or patrons. Join a company that makes a difference in communities across the country while providing for yourself and your family.

    **THE USS DIFFERENCE**

    + One-stop-shop for temporary site services, offering a full line of portable restrooms, hand hygiene solutions, temporary fence, trailer solutions and more.

    + The largest inventory of equipment in the country.

    + Coast-to-coast coverage with over 130+ locations in 27 states — and growing!

    **Primary Purpose**

    The Operations Coordinator communicates daily transportation activities to the team to ensure service and delivery goals are achieved on time. This position can be responsible for various aspects of dispatch including fielding incoming calls from employees and customers, routing of drivers, and account/customer resolution.

    **Essential Functions**

    + Communicate information and instructions to drivers (schedules, route changes, road conditions, accidents, emergencies, etc.) informing them of a variety of situations that may impact their scheduled services or deliveries

    + Handle all customer call-ins and updates customer on expected delivery/service times

    + Make outgoing calls to customers regarding issues such as locked gates and missed services

    + Support drivers during reported emergencies and provide appropriate resources to assist with issues

    + Work with the customer service department on scheduling deliveries or services

    + Post route & pick-ups and deliveries and sequences routes & pick up and deliveries as needed

    + Review driver manifests at end of day to ensure that pencil notes have been documented and work with drivers to capture delivery/service information

    + Conduct route check in to ensure that all information on the manifest is accurate and complete so that it can be posted properly

    + Keep Operations Manager updated on issues and resolution of issues

    + Perform other duties as assigned

    **Qualifications**

    + Customer Service

    + Teamwork

    + Organization

    + Time Management

    + Communications

    + Decision Making and Problem Solving

    **Physical Requirements**

    + Sit while answering phones or reply to emails

    + Use hands and fingers to handle, control or feel objects tools or controls

    + Repeat the same movements when entering data

    + See details of objects that are less than a few feet away

    + Speak clearly so listeners can understand

    + Understand the speech of another person

    + Focus on one source of sound and ignore others

    + Hear sounds and recognize the difference between them

    + See differences between colors, shades and brightness

    **Benefits Summary**

    **All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:**

    + Holiday & Paid Time Off (pro-rated for Part-Time employees)

    + Medical/Pharmacy

    + Dental

    + Vision

    + Employer-Paid Short-Term Disability

    + Employer-Paid Long-Term Disability

    + Employer-Paid Employee Basic Life & Accidental Death and Dismemberment

    + Voluntary Employee Life & Accidental Death and Dismemberment

    + Voluntary Spousal Life

    + Voluntary Dependent Life

    + Hospital Indemnity, Accident and Critical Illness

    + Commuter/Transit Account

    + Healthcare Flexible Spending Account

    + Dependent Care Flexible Spending Account

    + Health Savings Account

    + 401(k) with employer match

    + Employer-Paid Employee Assistance Program (EAP)

    + Employee Discounts

    **Salary Range**

    $15.50 – $25.50 / hour

    **Pay Transparency Statement**

    At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.

    **EEO Statement**

    United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.


    Employment Type

    Full Time

  • Finance Operations Manager - P4 (hybrid)
    RTX Corporation    Tucson, AZ 85702
     Posted 4 days    

    Date Posted:

    2024-04-02

    Country:

    United States of America

    Location:

    AZ807: RMS AP Bldg 807 1151 East Hermans Road Building 807, Tucson, AZ, 85756 USA

    Position Role Type:

    Hybrid

    At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

    The Raytheon Finance Operations Supply Chain (OSC) organization has an opening for a Financial Operations Manager (P4). In this dual role you will have responsibility supporting the SM-3 team on one of their contracts as well as supporting the team to develop more crisp and concise weekly deliverables and operations specific metrics and reporting. The selected candidate will be executing all aspects of the weekly, monthly, quarterly analysis processes (EACs, EVMS, etc). You will help construct and execute change management protocols generating value to the executing originations via critical analysis. The successful candidate must have excellent communication skills to be able to transfer knowledge, resolve conflicts and relay critical information across all multi-functional stakeholders. You will prioritize and allocate resources in a dynamic geographically dispersed, and deadline driven environment. Lastly, the candidate will be supporting monthly operations reviews & other ad hoc reporting. They will be responsible for coordinating with multiple individuals in the strategic business unit (SBU) to help build templates, and create an improved cadence of reporting. This position is a hybrid role based out of Tucson, AZ, and the selected applicant will work with the hiring manager to set schedule. The candidate can expect 4 days remote and 1 day onsite.

    Responsibilities to Anticipate:

    + Responsible for ensuring accuracy and integrity of operations analysis while infusing expertise and best practices into the organization.

    + This effort will be inclusive of side-by-side analysis with working teams to drive analytical capability growth and appropriate functional ownership accountability to the results generated.

    + Rapport is of upmost priority and it is expected that the candidate is capable of building business relationships and trust with all stakeholders.

    + Leaders will be responsible for understanding the drivers within their respective program areas and determine trends or drifts within the organization; ultimately consolidating information, identifying critical metrics and recommending / executing solutions to challenges as appropriate.

    + In culmination the team will package this information into executive level reports and presentations for recurring leadership evaluation.

    + Gather and analyze operational, financial, and program performance metrics.

    + Lead and develop a team of finance professionals.

    + Prepare data for, analyze, and help drive the quarterly EAC review process with CAM's, IPTL's, CBT's, and PMO.

    + AOP and Cash forecasting, proposals and ROM pricing exercises as needed.

    Basic Qualifications:

    + Typically will have a Bachelor’s degree in Finance, Accounting, or related discipline and 8 years of relevant experience, or an advanced degree and 5 years of applicable experience.

    + Experience with Earned Value

    + Experience with in SAP (PRISM, Business Warehouse or similar SAP programs)

    + Experience with Microsoft Office

    Preferred Qualifications:

    + Comfort taking on dynamic environments and new challenges

    + Clear, succinct and polished written and verbal communication skills and demonstrated ability to communicate effectively with peers and leadership

    + Experience presenting/convey business acumen to stakeholders without financial backgrounds or expertise

    + An understanding of material EACs cradle-to-grave (Gate 3 – Gate 11)

    + Ability to absorb performance indicators to create consolidated executive presentations

    + Knowledgeable of varying lifecycle program controls

    + Experience with financial evaluations of programs performance

    Additional Information:

    + This position is a grade P4, Manager, Program Cost Controls

    + Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.

    + Relocation assistance is not available

    What We Offer :

    Whether you’re just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

    The salary range for this role is 96,000 USD - 200,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

    Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

    Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

    This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

    RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

    RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

    Privacy Policy and Terms:

    Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and Terms

    Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.


    Employment Type

    Full Time

  • Office Dispatcher (Entry Level)
    Protex The PT Xperts, LLC    Phoenix, AZ 85067
     Posted 4 days    

    At ProTeX our goal is to build professionals that will help us build our business. Maybe that is you, maybe not. This doesn’t come from a cookie cutter approach that filters candidates through an exact checkbox. We have jobs that require certain abilities. But sometimes the ability for someone to do it doesn’t come from their prior jobs. Sometimes it’s their personality, perspective, work ethic, or lessons they learned from personal experiences that allow them to learn what is required. That is the ProTeX way. We are people, not numbers. If we don’t have the growth you are looking for, we’ll tell you. Maybe we’ll just be a stepping stone for your career and that is okay if we are. If we know that upfront, then we’ll see what experience we can give you to best set you up for success.

    A Dispatcher role here can wear many hats and be a challenging position but also very rewarding. When working with our Dispatch team, it requires both physical and mental abilities in order to ensure efficient scheduling for all of our clients. This role requires strong clerical and administrative productivity, as you will be listening and speaking to people (at times in a state of distress) by phone or email. The job role requires the skill to create strong relationships with your surrounding team and with the clients who you will be in communication with regularly. He or She must be able to remain calm and professional when resolving escalations.

    Your ability to listen, speak plainly, Multi task, and communicate effectively will be necessary.

    Dispatchers are responsible for moving scheduling around, tracking the movements of our field

    technicians, and keeping tabs on what our clients are in need of. You will need to be able to prioritize

    the most important situations, and think quickly on your feet. If this sounds like you and you are

    dependable and ready for a challenge, then come join our ProTex family!

    Job Requirements:

    + Exceptional telecommunication skills

    + Sufficient in computer operations and data entry

    + Ability to Multi task and work under pressure

    + High degree of emotional self-control

    + Work under stressful conditions and react appropriately

    + Strong desire to participate in group efforts

    + Self-Confidence and Self-Motivation

    + Empathy & Sensitivity

    + Willingness to maintain respectful working relationships with co-workers, supervisors and the general public

    + Able to report and assist to other departments in a timely manner

    + Follow-up on assignments for potential scheduling leads

    + Retrieving and expediting forms

    Physical Demands:

    + Ability to sit, talk and hear

    + Ability to use hands and fingers to handle, feel or operate objects, tools or controls

    + Vision abilities include close vision and ability to adjust focus

    + Ability to function in work environment with moderate noise level from several sources creating constant activity

    Job Type: Full-time

    Powered by JazzHR


    Employment Type

    Full Time

  • Regional Transportation Manager (Remote)
    Pitney Bowes    Phoenix, AZ 85067
     Posted 4 days    

    **At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.**

    We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: **Client. Team. Win. Innovate.**

    We actively look for prospects who:

    • Are passionate about client success.

    • Enjoy collaborating with others.

    • Strive to exceed expectations.

    • Move boldly in the quest for superior and best in market solutions.

    **Job Description:**

    We are looking for a Regional Transportation Manager for each of our four U.S. regions. Candidates can be located anywhere in the continental United States. Preference for each position will be given to candidates residing in the same region. Our regions are: East, West, Central, and Central Logistics Center.

    **You are:**

    A strategic thinker skilled in transportation solutions for operational efficiency and improved customer satisfaction. Adept in data analysis, you drive performance and cost-saving initiatives. Your strong analytical and communication skills enable you to effectively collaborate with teams. Agile and forward-looking, you embrace change and foster continuous improvement within your area of responsibility.

    **You will:**

    + Formulate and execute the overarching transportation strategy for the region, driving regional cost-saving measures and devising comprehensive sourcing plans.

    + Strategically oversee transportation activities across multiple locations, ensuring reliable service, adherence to KPIs, optimal equipment utilization, and achievement of financial targets.

    + Maintain responsibility for regional financial outcomes, managing the transportation budget to maximize EBIT.

    + Lead cross-functional teams in delivering reliable service, focusing on routing optimization, equipment utilization, and the development of a comprehensive sourcing strategy.

    + Monitor network KPIs, employing insights to guide regional improvements and inform strategic decision-making.

    + Provide technical feedback and implement corrective action plans based on performance metrics to drive improvements.

    + Champion continuous improvement initiatives, fostering a culture of efficiency and lean operations across the region.

    + Conduct regular operational and financial performance reviews with General Managers (GMs) and Regional Vice Presidents (RVPs), ensuring transparency and proactive issue resolution.

    + Spearhead cost reduction efforts and implement initiatives that support strategic company objectives and enhance customer and employee satisfaction.

    + Develop high-performing teams, aligning staffing levels with operational demands.

    + Direct Area Transportation Specialists, ensuring their effective leadership and oversight of daily operational tasks.

    + Work closely with local leadership, including site GMs, to maintain compliance and safety standards.

    + Collaborate with the Director of Network Design to identify and mitigate operational risks.

    + Coordinate with the Director of Outsource Freight and regional carriers to manage costs, enhance service quality, and ensure efficient transportation planning.

    **As a Regional Transportation Manager, you have:**

    + Proven experience (minimum 5 years) in a transportation leadership role, managing complex logistics operations across multiple locations.

    + A bachelor’s degree in business, Logistics, Supply Chain Management, or a related field; a master’s degree or advanced logistics certifications preferred.

    + Strong financial acumen, with experience in budgeting, forecasting, and maximizing earnings before interest and taxes (EBIT).

    + Demonstrated ability to formulate and execute strategic transportation initiatives, with a track record of achieving cost savings and performance KPIs.

    + Exceptional leadership skills, capable of developing high-performing teams.

    + Excellent analytical and decision-making skills, using data-driven insights for strategic planning and continuous improvement efforts.

    + Proficiency in transportation management systems (TMS), telematics, and relevant software.

    + Expertise in Microsoft Office Suite, particularly in creating compelling visual presentations for leadership that convey complex data and strategic plans effectively.

    + Effective communication skills, with the ability to articulate strategies and performance metrics to leadership, as well as to foster a collaborative working environment.

    + Experience in vendor management, including negotiating contracts and overseeing carrier performance to enhance service quality and cost efficiency.

    + Commitment to safety standards and risk mitigation.

    + The agility and willingness to respond to change, driving innovation, and operational excellence.

    + Ability to travel about 25-50% of time.

    **Our Team:**

    Pitney Bowes Presort Services performs mail sorting; performing some of the work that would typically be performed by the USPS®. For completing this work, Presort Services receives discounted postage rates. By performing this sorting work on behalf of our clients, we are able to share a portion of that discount with them. Our national network of operating centers processes over 17 billion pieces of mail annually. We provide mailers with end-to-end solutions from pick-up at their location into delivery into the postal system network, providing optimal postage savings.

    **We will:**

    • Provide the opportunity to grow and develop your career

    • Offer an inclusive environment that encourages diverse perspectives and ideas

    • Deliver challenging and unique opportunities to contribute to the success of a transforming organization

    • Offer comprehensive benefits globally (PB Live Well (https://careers.pitneybowes.com/global/en/pb-live-well) )

    Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

    **Women/Men/Veterans/Individuals** **with Disabilities/LGBTQ+** **are encouraged to apply.**

    All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.

    Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

    Women/Men/Veterans/Individuals with Disabilities/LGBTQ are encouraged to apply.

    All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.


    Employment Type

    Full Time

  • Regional Transportation Manager (Remote)
    Pitney Bowes    Phoenix, AZ 85067
     Posted 4 days    

    **At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.**

    We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: **Client. Team. Win. Innovate.**

    We actively look for prospects who:

    • Are passionate about client success.

    • Enjoy collaborating with others.

    • Strive to exceed expectations.

    • Move boldly in the quest for superior and best in market solutions.

    **Job Description:**

    We are looking for a Regional Transportation Manager for each of our four U.S. regions. Candidates can be located anywhere in the continental United States. Preference for each position will be given to candidates residing in the same region. Our regions are: East, West, Central, and Central Logistics Center.

    **You are:**

    A strategic thinker skilled in transportation solutions for operational efficiency and improved customer satisfaction. Adept in data analysis, you drive performance and cost-saving initiatives. Your strong analytical and communication skills enable you to effectively collaborate with teams. Agile and forward-looking, you embrace change and foster continuous improvement within your area of responsibility.

    **You will:**

    + Formulate and execute the overarching transportation strategy for the region, driving regional cost-saving measures and devising comprehensive sourcing plans.

    + Strategically oversee transportation activities across multiple locations, ensuring reliable service, adherence to KPIs, optimal equipment utilization, and achievement of financial targets.

    + Maintain responsibility for regional financial outcomes, managing the transportation budget to maximize EBIT.

    + Lead cross-functional teams in delivering reliable service, focusing on routing optimization, equipment utilization, and the development of a comprehensive sourcing strategy.

    + Monitor network KPIs, employing insights to guide regional improvements and inform strategic decision-making.

    + Provide technical feedback and implement corrective action plans based on performance metrics to drive improvements.

    + Champion continuous improvement initiatives, fostering a culture of efficiency and lean operations across the region.

    + Conduct regular operational and financial performance reviews with General Managers (GMs) and Regional Vice Presidents (RVPs), ensuring transparency and proactive issue resolution.

    + Spearhead cost reduction efforts and implement initiatives that support strategic company objectives and enhance customer and employee satisfaction.

    + Develop high-performing teams, aligning staffing levels with operational demands.

    + Direct Area Transportation Specialists, ensuring their effective leadership and oversight of daily operational tasks.

    + Work closely with local leadership, including site GMs, to maintain compliance and safety standards.

    + Collaborate with the Director of Network Design to identify and mitigate operational risks.

    + Coordinate with the Director of Outsource Freight and regional carriers to manage costs, enhance service quality, and ensure efficient transportation planning.

    **As a Regional Transportation Manager, you have:**

    + Proven experience (minimum 5 years) in a transportation leadership role, managing complex logistics operations across multiple locations.

    + A bachelor’s degree in business, Logistics, Supply Chain Management, or a related field; a master’s degree or advanced logistics certifications preferred.

    + Strong financial acumen, with experience in budgeting, forecasting, and maximizing earnings before interest and taxes (EBIT).

    + Demonstrated ability to formulate and execute strategic transportation initiatives, with a track record of achieving cost savings and performance KPIs.

    + Exceptional leadership skills, capable of developing high-performing teams.

    + Excellent analytical and decision-making skills, using data-driven insights for strategic planning and continuous improvement efforts.

    + Proficiency in transportation management systems (TMS), telematics, and relevant software.

    + Expertise in Microsoft Office Suite, particularly in creating compelling visual presentations for leadership that convey complex data and strategic plans effectively.

    + Effective communication skills, with the ability to articulate strategies and performance metrics to leadership, as well as to foster a collaborative working environment.

    + Experience in vendor management, including negotiating contracts and overseeing carrier performance to enhance service quality and cost efficiency.

    + Commitment to safety standards and risk mitigation.

    + The agility and willingness to respond to change, driving innovation, and operational excellence.

    + Ability to travel about 25-50% of time.

    **Our Team:**

    Pitney Bowes Presort Services performs mail sorting; performing some of the work that would typically be performed by the USPS®. For completing this work, Presort Services receives discounted postage rates. By performing this sorting work on behalf of our clients, we are able to share a portion of that discount with them. Our national network of operating centers processes over 17 billion pieces of mail annually. We provide mailers with end-to-end solutions from pick-up at their location into delivery into the postal system network, providing optimal postage savings.

    **We will:**

    • Provide the opportunity to grow and develop your career

    • Offer an inclusive environment that encourages diverse perspectives and ideas

    • Deliver challenging and unique opportunities to contribute to the success of a transforming organization

    • Offer comprehensive benefits globally (PB Live Well (https://careers.pitneybowes.com/global/en/pb-live-well) )

    Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

    **Women/Men/Veterans/Individuals** **with Disabilities/LGBTQ+** **are encouraged to apply.**

    All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.

    Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

    Women/Men/Veterans/Individuals with Disabilities/LGBTQ are encouraged to apply.

    All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.


    Employment Type

    Full Time

  • Operations Manager
    Camping World    Tucson, AZ 85702
     Posted 4 days    

    Job Description

    Camping World Holdings, Inc., headquartered in Lincolnshire, IL, (together with its subsidiaries) is America's largest retailer of RVs and related products and services. Our vision is to build a long-term legacy business that makes RVing fun and easy, and our Camping World and Good Sam brands have been serving RV consumers since 1966.

    We strive to build long-term value for our customers, employees, and shareholders by combining a unique and comprehensive assortment of RV products and services with a national network of RV dealerships, service centers and customer support centers along with the industry's most extensive online presence and a highly trained and knowledgeable team of employees serving our customers, the RV lifestyle, and the communities in which we operate. We also believe that our Good Sam organization and family of programs and services uniquely enable us to connect with our customers as stewards of the RV enthusiast community and the RV lifestyle. With RV sales and service locations in 42 states, Camping World has grown to become the prime destinations for everything RV.

    Essential Job Functions:

    + Maximizes installation sales, installation fees and service fees through ensuring quality, timely product installations and repairs

    + Supervises daily Service Department activities

    + Supervises shop personnel providing support with technical installations

    + Trains employees on new products and safety procedures

    + Monitors and reviews work schedules, customer letters and comments, technician productivity and labor control reports

    + Tracks monthly departmental results

    + Reviews departmental budget with Service Manager to maximize installation sales and fees

    + Assures productivity standards are met

    + Provides "cradle to grave" customer service

    + May answer phones and provide assistance

    + Maintains a safe work area for customers and coworkers

    + Performs other miscellaneous duties as assigned

    + May cross train to perform other duties

    Essential Job Skills:

    + Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals

    + Ability to handle multiple tasks, plan and prepare work schedules for optimum coverage

    + Ability to communicate in a professional and tactful manner

    + Ability to prioritize work assignments & analyze and write reports

    + Ability to provide accurate and helpful information to customer

    + Ability to handle problems and facilitate successful outcomes

    + Willingness to accept additional tasks, duties and/or direction from management

    + Some supervisory experience preferred

    + Basic math skills

    + Comprehensive knowledge of product installation activities

    + Working knowledge of the activities, methods, procedures and policies of a Service Department environment

    + General knowledge of products, installation schedules, product prices and current sale items

    + Forklift experience/certification preferred or ability to be certified required

    + Valid Driver's License Required

    + May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices

    + Prolonged periods of standing, stooping, crawling, and bending

    + Exposure to heights and hazards related to working with electrical and welding equipment

    + Environmental conditions include heat, cold, humidity, noise, dust and wetness

    The compensation range for this position is $27,000 to $96,000. Includes base salary and variable income

    We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

    \#OperationsManager #FRManager #Service


    Employment Type

    Full Time


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