OBJECTIVE: Customer referrals account for a significant number of new and repeat sales, and our installers are the last contact the homeowners will have with Liberty. Your actions during the installation will leave a final lasting impression of and for LAS products and personnel. You are expected to represent Liberty Awnings and Shades to the customer in a pleasant professional manner. Display confidence, knowledge, and efficient during the installation and product training with the customer after the completion of the installation and maintain a neat appearance while on the job site. You are not just an “Installer”, you are the final face of Liberty Awnings and Shades.
RESPONSIBILITIES:
• Receive daily installation appointments from installation scheduler and adhere to that schedule.
• Update customers throughout the day and reschedule through the installation scheduler if schedule is significantly interrupted
• Properly and efficiently install products, consistent with LAS policies.
• Demonstrate each product to customers after installation, to assure customer’s understanding of product and to assure proper adjustment and operation
• Thoroughly review all orders and associated paperwork to assure that all instructions and/or special needs are clear
• Assure that truck is properly serviced and ready for use each day, advise Installation Manager of maintenance and service needs for truck
• Assure that all products and necessary misc. parts and items are loaded onto truck
• Make minor adjustments to product if/when such adjustments are required
• Factory manufacturing and fabrication as required.
WORK ENVIRONMENT:
• Installers will be required to work outside the majority of the time they are on the jobsite. This includes during the hot summer months and during the cold winter months.
• Installers will occasionally be installing indoors or required to go indoors to perform a portion of the installation.
• Installers will not be required to work if weather conditions are deemed unsafe by management
• Travel is limited to the greater Phoenix Metro area in company vehicles. Personal vehicles are not required for this position.
• Noise level is acceptable, and not excessive.
WORK SKILLS AND JOB KNOWLEDGE REQUIRED:
• Comprehensive knowledge of, and safe use of tools required for all installation projects
• Comprehensive knowledge of all LAS products
• Must be able to add, subtract, multiply and divide all units of measure and perform the operations with common and decimal fractions and using common measuring tools.
• Clean driving record and a safe driver
• Good communication skills
• Ability and willingness to interact well with customers
• Good time management skills
• A strong team player
• Ability work alone and independently on job site
PHYSICAL REQUIREMENTS:
• Must be able to pass a preplacement physical administered by a medical professional, including eye test.
• Must be able to lift and move up to 100 pounds from ground level.
• Must be able to bend to install items at and below ground level and above head.
• Must be comfortable and able to climb and work on a ladder up to 18’ high.
• Must have dexterous use of both hands and able to use both hand and power tools such as drills and screw guns.