Axiom Care is a fast-paced, rapidly growing substance abuse treatment and sober living housing provider with locations in the Phoenix metro area and Apache Junction. We primarily serve low-income and justice-involved individuals who are seeking to change their life for the better. We achieve this by offering multiple levels of care along with medical services, evidence-based professional counseling, case management, housing assistance, employment assistance, and more.
Job Summary
The Client Transportation Driver is responsible for coordinating with the shift lead to connect clients with the services they require. The Client Transportation Driver is often the first representative of Axiom Care that a client will meet and must be able to conduct themselves with professionalism and show compassion for our clients.
Job Functions:
- Pick up clients from hospitals, police stations, jails, other medical facilities, and Axiom referral partners, and transport them to the appropriate Axiom facility.
- Help orient new clients to Axiom facility – introduce client to housing staff upon arrival to Axiom Care facility.
- De-escalate crisis situations as needed.
- If/when appropriate, draw from personal recovery experience to encourage clients to actively seek recovery.
- Safely transport clients to and from off-site appointments as needed. · Transport client’s post-treatment to their next treatment setting and ensure warm hand-off with receiving facility, whether another Axiom facility or not.
- Outreach and build relationships with representatives of Axiom’s referral partners, presenting self professionally.
- Assist with client intake process as needed, include property inventory, client orientation, and EMR onboarding.
- Act as front-desk receptionist when needed by greeting visitors, answering incoming calls, and directing to facility staff as needed.
- Performs other duties as assigned by management.
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Requirements:
- Ability to demonstrate unwavering empathy, compassion, and friendliness with every Axiom client.
- Proficient computer literacy
- Proficient with Microsoft Office Suite or related software.
- Minimum of a HS Diploma or equivalent is required
- 1-year behavioral health experience OR personal or professional experience with substance abuse treatment required.
- Must have a valid AZ Driver's license with 39-month clear MVR
- CPR/First Aid certification required.
- Physically able to drive a vehicle for prolonged periods of time.
- Must be able to lift and move luggage weighing up to 50 pounds.
- Computer skills: Basic knowledge of Windows, email, and timekeeping software.