Technical Support Specialist

Phoenix, AZ

**Open to Remote**

Contract

$30.51/hr - $30.51/hr

Our client, a well known international resort and hotel company is urgently looking to hire a **Technical Support Specialist** to join their team in Phoenix, AZ!

**** This is a 12 month contract to hire on a W2 offering a full benefits package****

**Required Skills & Experience**

+ 1-2+ years of experience

+ Experience with Property Management Systems

+ Experience with applications

+ Experience with Networks transmitting Voice/Data/Fax and LAN/WAN communications

+ Experience with telecommunications, PC, mainframe or other information systems equipment.

**Job Responsibilities**

+ Provides service desk property management systems technical support by applying basic understanding of computer systems, products and services

+ Helps maintain information technology service, functionality and user satisfaction by answering questions and/or resolving routine problems

+ Provides technical support by applying basic understanding of computer systems, products and services in one of the following areas: help desk, PC/desktop systems or computer operations

+ Supports business operations by providing technical support and delivering reliable high performance applications and technical services.

+ Monitors and controls systems, applications or equipment. Resolves issues regarding operations, including installations, setups, error messages, on-line transactions, system status or downtime procedures

+ Ensures user satisfaction by diagnosing and quickly resolving issues using established guidelines

+ Maintains service and proper systems function by interacting with network services, software systems engineering, applications development or other information systems contacts to identify and resolve problems

+ Provides accurate documentation of issues and activity by maintaining a trouble shooting tracking log

**You will receive the following benefits:**

+ Medical Insurance - Four medical plans to choose from for you and your family

+ Dental & Orthodontia Benefits

+ Vision Benefits

+ Health Savings Account (HSA)

+ Health and Dependent Care Flexible Spending Accounts

+ Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

+ Hospital Indemnity Insurance

+ 401(k) including match with pre and post-tax options

+ Paid Sick Time Leave

+ Legal and Identity Protection Plans

+ Pre-tax Commuter Benefit

+ 529 College Saver Plan

Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.

**Posted by:** Brittany Mericantante

**Specialization:** Technical Engineering / Design / SupportTechnical Support